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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
Prestigia Reviews Summary
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
This summary is generated by AI, based on text from customer reviews
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I requested a twin room, I chose a twin and my confirmation said double. We needed a twin room!
I called the site immediately to try to fix the error and I have not received a response back.
It was so simple and it was less than I thought it would be for the nights.
Your people have not been willing to answer or return calls to the coustomers they are suppose to be helping. So it is my synopsis that your company is a bit of a scam.
Thank you! It was easy to follow and complete the reservation!
Good in general, just missing more detail description of rooms. I booked room for 2 adult and 2 kids. I would like to know sleeping arrangements, what kind of beds or sofa bed for kids.
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Rápido y muy buen precio. La próxima reserva, tendré muy en cuenta este buscador.
After comparing dates and venues, Prestigia was best by far and easy to get.
Smooth booking experience, great price too. I would recommend this site to anyone.
Det står att jag bokat den 10: e juli men den gjordes den 11: e juli så jag hoppas inte det kommer att bli något problem då vi reser i september….
Todo el proceso fluyó de manera natural y fácil, no hubo contratiempos y las opciones presentadas de manera clara.
This site was unfamiliar to me until I accessed Trianon to get hotel information for New Orleans. I think booking the correct room accommodation was a little confusing so hopefully it will work out. Photos made it easy to navigate.
Did not understand why it was between different parties. Wasn't clear on who was handling the reservation.
Going to Las Vegas and had to get a hotel room on short notice. Prestigia by far had the best rate for a good hotel.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members