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We needed to extend our reservation (from 2 nights to 3). The Even was full but Julio called me with another hotel to accommodate us tonight. He went above and beyond! read more

Had booked a flight and so far the reaction even to questions I asked were timely. Hoping that at the end of my trip I will be sharing the same sentiments read more

She was very patient to review all the options and was with me all through the process. I look forward to her assisting me in my future travels. We need more of this type of service providers. read more

I usually go through airline sites and this time went through Kayak. They listed every page and then some of different fares. Smart fares was by far the cheapest without hidden costs read more

He was so friendly, patient, and understanding (can't remember his name). He explained everything that I needed to know very clearly, so I can understand. The entire process was so easy and stress fre... read more

Mark helped us to complete our reservation in a quick and professional manner. Through no fault of Mark, we had been waiting too long in another phone line after first debit card # was declined. read more

Jolene was very professional at her job and she searched for me constantly trying to get hotel reservations for a pretty much no vacancy Labor Day weekend of 2026.Not only did she reserve 3 nights for... read more

I had problem with the booking but one phone call to customer care and I got immediate resolution. Thank you so much read more

I would like to express my sincere appreciation to Mr. Marvin (Customer Care) and Ms. Anna (Manager) for their excellent support in handling our concern. This is Mr. Delmar Icaro, the person in charg... read more

Very pleased with everything! Convenient location close to I-85 & COSTCO. 24 hour coffee in the lobby, professional staff, good hot breakfast, clean & comfortable beds. (Coffee could be better. It had... read more