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SmartCustomer Website Reviews and Complaints
business logo of Prestigia

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From the business

Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.


prestigia.com
Founded in 2006
London, CT
How would you rate Prestigia?
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Prestigia Reviews Summary

The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.

This summary is generated by AI, based on text from customer reviews

This company does not typically respond to reviews

Instant Feedback

18,378 reviews

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Pennsylvania
1 review
0 helpful votes
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Hotel Booking
July 17, 2025

Website easy to use, offered great price, and confirmation quickly!

Date of experience: July 8, 2025
Canada
1 review
0 helpful votes
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Very Good and Easy to use!
July 17, 2025

Very good and easy to use the website. I liked how direct everything was on the site.

Date of experience: July 9, 2025
California
1 review
0 helpful votes
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Great Deal!
July 17, 2025

Was a great price when looking to book my stay. Glad I was able to find the site to stay at a 5 star hotel!

Date of experience: July 7, 2025
Florida
1 review
0 helpful votes
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Going to NY
July 16, 2025

I was able to book my flight with no troubles I hope the rest of my tripe will be as easy

Date of experience: July 7, 2025
Florida
1 review
0 helpful votes
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Pleasant surprise.
July 16, 2025

It was my first time booking on your site and it was very good experience. It has best price and very easy and simple booking. Thank you very much!

Date of experience: July 7, 2025
Austria
1 review
0 helpful votes
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Booking is finished
July 16, 2025

Seems to work, got a confirmation, hope that it will be prepared for us next january in London

Date of experience: July 7, 2025
Finland
1 review
0 helpful votes
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Toronto holiday
July 16, 2025

Reservation made successfully in hotel Holiday inn express.

Date of experience: July 7, 2025
GB
1 review
0 helpful votes
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A little confusing
July 16, 2025

A little confusing, did not see or understand 4 day total cost

Date of experience: July 11, 2025
South Carolina
1 review
0 helpful votes
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Easy peasy!
July 16, 2025

I had zero issues while booking what looks like a wonderful hotel in France! Will use again in the future.

Date of experience: July 9, 2025
Portugal
1 review
0 helpful votes
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...
July 14, 2025

...

Date of experience: July 7, 2025
GB
1 review
0 helpful votes
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Hotel booking
July 14, 2025

The site was easy to navigate and the payment went through as expected I will review again after I find I have what I booked

Date of experience: July 4, 2025
AE
1 review
0 helpful votes
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Great experience
July 13, 2025

Great experience booking. Many thanks for making it fast and easy.

Date of experience: July 4, 2025
Switzerland
1 review
0 helpful votes
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Hotel Athen
July 12, 2025

All ok, thank you; All ok, thank you; All ok, thank you; All ok, thank you

Date of experience: July 3, 2025
Australia
1 review
0 helpful votes
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Easy, Plain and simple
July 12, 2025

I found it very easy to deal with the company, Plain and simple which i like.
Would recommend

Date of experience: July 3, 2025
Utah
2 reviews
0 helpful votes
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Great Competitive Pricing
July 11, 2025

Went through Trivago to find some competitive pricing for a stay in Savannah and found that the hotel I chose to stay in was listed by Prestigia. Have never worked with them, but looking forward to my trip.

Date of experience: July 2, 2025
GB
1 review
0 helpful votes
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Complete nightmare booking
July 11, 2025

Credit card rejected twice - because the site demands "name of bank" which is not a regular item...

Date of experience: July 2, 2025
California
1 review
0 helpful votes
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Pleasant booking experience
July 11, 2025

Very good, simple,... The operation is simple and can be understood quickly.

Date of experience: July 1, 2025
France
1 review
0 helpful votes
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Good price good job thank you
July 10, 2025

Easy to reserv, received voucher in 5 minutes. I am waiting to be in the hotel to complete my experience

Date of experience: July 1, 2025
Montana
1 review
0 helpful votes
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Cartegena, wedding trip
July 10, 2025

Quick booking at a good price.
The hotel I preferred was available at a price lower than expected.

Date of experience: July 3, 2025
Texas
1 review
0 helpful votes
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Easy Scheduling!
July 8, 2025

Easy Scheduling and cost savings made this the perfect platform to schedule my upcoming vacation!

Date of experience: July 1, 2025