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Prestigia is a selective online hotel booking company specialized in luxury, design and charming hotels all over the world. With over 30.000 hotels in the most important destinations, Prestigia offers the best available rates on Internet, exclusive advantages for its customers and an effective customer service.
The company has garnered a reputation for offering competitive pricing and a user-friendly booking process, with many customers appreciating the ease of making reservations and the clarity of cancellation policies. However, concerns have been raised regarding delays in confirmation emails and difficulties in accessing reservation details, leading to some frustration. While customer service representatives are often described as helpful and friendly, there are instances of slow response times and inadequate support during critical moments. Overall, the feedback reflects a balance of satisfaction with pricing and booking ease, tempered by service-related challenges that could be improved.
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Very good and easy to use the website. I liked how direct everything was on the site.
Was a great price when looking to book my stay. Glad I was able to find the site to stay at a 5 star hotel!
I was able to book my flight with no troubles I hope the rest of my tripe will be as easy
It was my first time booking on your site and it was very good experience. It has best price and very easy and simple booking. Thank you very much!
Seems to work, got a confirmation, hope that it will be prepared for us next january in London
Reservation made successfully in hotel Holiday inn express.
I had zero issues while booking what looks like a wonderful hotel in France! Will use again in the future.
The site was easy to navigate and the payment went through as expected I will review again after I find I have what I booked
I found it very easy to deal with the company, Plain and simple which i like.
Would recommend
Went through Trivago to find some competitive pricing for a stay in Savannah and found that the hotel I chose to stay in was listed by Prestigia. Have never worked with them, but looking forward to my trip.
Credit card rejected twice - because the site demands "name of bank" which is not a regular item...
Very good, simple,... The operation is simple and can be understood quickly.
Easy to reserv, received voucher in 5 minutes. I am waiting to be in the hotel to complete my experience
Quick booking at a good price.
The hotel I preferred was available at a price lower than expected.
Easy Scheduling and cost savings made this the perfect platform to schedule my upcoming vacation!
Answer: I doubt it. I didn't get a refund when I cancelled way before the deadline for free cancellation. I have heard from no one, no one answers the phone. I was on hold for an hour and thirty minutes as " the next one in line" I gave up. Don't waste your time, energy or money on this reservation site.
Answer: Dear Nattacha, Of course, with a refundable rate you get refunded the full amount including the deposit. Best regards Prestigia.com Team

