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Parts Avatar Reviews Summary
Parts Avatar generally enjoys a positive reputation among its customers, noted for its fast shipping, competitive pricing, and a user-friendly website that simplifies the ordering process. Many customers express satisfaction with the quality of parts received and appreciate the extensive selection available. However, concerns arise regarding delivery delays, issues with customer service responsiveness, and complications with returns, particularly when items are not as expected. While some customers report a willingness to continue using the service despite occasional setbacks, consistent improvements in communication and order fulfillment could enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Quick, easy, good price, part came fast with tracking numbers. Part fit as described.
Very happy.
Ordered online, part was received quickly and correctly at very reasonable price.
Hi James,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Hi Craig,
Thank you so much for your feedback. We truly appreciate it. We are looking forward to doing business with you again.
Good prices and supply on most parts. Timely delivery and easy access to shipping/receiving warehouse if home delivery does not happen.
Hi Kevin,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Parts came in very quickly and fit perfectly. I was able to replace my exhaust within a week
Hi Kevin,
We are glad to know your experience in doing business with us. Thank you for your feedback!
I asked for info on a set of center caps for the wheels but no one ever got back to me. Still don't have any caps.
Hi Robert,
Thanks for taking out time to review us. Please share your concern with us at [email protected] or you can also contact us on Live Chat. Thanks for sharing your feedback.
The parts came earlier than expected, everything was ok, except the brake pads I ordered, also. I don't know if was manufacturing fault for not wrapping the parts individually or parts avatar fault. One pad was chipped, the bag with the grease broken. Parts avatar customer service was very responsive, a little too picky, but in the end effective and respectfully. I wait for the refund. Yes, I will buy from them in the future
Hi Dorin,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.
I order a pair of rotor's from you guys it said can be picked up with in 4-24 hour's so i waited till it was 26 hr later no email was sent saying that i couldn't pick them up so i went to get them and thay were not there so i had to leave and come back 2hr later with out an email saying thay were there then thay went looking for there at first couldn't find them i was getting very up set with my service finlay found them i left not being a very happy customer not sure if i will use you again or tell any one about you have a nice day.
Hi Doug,
We are very sorry for the experience you've had with us. Please email us your concern at [email protected] & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.
Hi Paul,
Thank you for taking out time to rate us. Your feedback is truly appreciated.
Received parts that did not work and I had to pay for return shipping and have to wait 20 days for my refund I was told
Hi Wayne,
We’re sorry your experience didn’t match your expectations. Please email us your concern at [email protected] if your issue is still unresolved. We will make sure to resolve your concern & provide you with complete customer satisfaction with our services. We also thank you for sharing your feedback with us.
We found parts for our vehicles with ease. We received our parts quickly. Excellent service
Hi Ingrid,
We are glad to know your experience in doing business with us. Thank you for your feedback!
Quality correct products at a decent price. Only negative is delivery time slow?
Hi Wayne,
Thank you for taking out time to rate us. Your feedback is truly appreciated. We will definitely share the feedback with the team so that you never face such an issue again.
Fair but not what I expected please change your description when selling parts if it is chrome say so if black like I thought I was getting say so
Hi Phil,
Thank you for taking out time to rate us. Your feedback is truly appreciated. Your feedback will be shared with the concerned department.
Hi Frank,
Thank you for taking out time to rate us. Your feedback is truly appreciated.
Purchased two oil cooler o ring seals for my two Nissan's. Price was almost half compared to other sites. Delivery was not an issue, happy happy!
Hi Dave,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
Hi Gene,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
The rad has a leak in bottom corner
I know i can return and a new one
But its out of stock BTK radiator and i need this truck for work
I asked if i could just oder one rhats instock and the answer was we will have in soon
Soon like how soon
3 weeks then a week for shipping
One in stock cost more
Get back to thanks
Hi Jason,
We are very sorry for the experience you've had with us. Please email us your concern at [email protected] & we will make sure we get it resolved in quick time for you. We will also make sure you do not have to face any such inconvenience in future with us.
Order a variety of parts required for general maintenance. Parts came in a few days. Very pleased with this Canadian business.
Hi Travis,
Thank you so much for your feedback. We truly appreciate it. At PartsAvatar we work hard to satisfy our customers, and it's always great to know that we have accomplished our goal. We hope to serve you in the future too!
Received goods exactly as ordered, items ordered came very quickly, prices and service were great, will definitely order from here again
Hi Cheryl,
We are glad to know you're elated with our products & services. We will be looking forward to keeping you delighted with our services every time you do business with us.
Hi Jim,
It gives us immense pleasure having known that our customers are delighted with our products and services. At PartsAvatar, we strive hard to make our end users feel ecstatic. Thanks for sharing your valuable feedback with us.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Joe,
Thanks a ton for sharing your experience with us. We hope to serve you in future too.