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Go-PartsReviews 1,166

4.4

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From the business

Buy discount parts at Go-Parts. Our inventory includes OEM, CAPA-certified, and aftermarket parts. Best price guarantee.


go-parts.com
Alpharetta, Ga, United States
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Go-Parts Reviews Summary

Go-Parts has a rating of 4.4 stars from 1,166 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Go-Parts most frequently mention customer service, fast delivery and timely manner. Go-Parts ranks 20th among Auto Parts sites.

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1,566 reviews

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Maryland
1 review
0 helpful votes
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Great experience all around!
March 1, 2026

Go Parts is the best place to find any auto parts you need. They had just what I needed to fix our Explorer. They you so much, I'll definitely buy from you again! A+++

Date of experience: February 18, 2026
California
1 review
0 helpful votes
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Prompt service
February 27, 2026

Rcv'd i item 2 days later rcv'd remaining order very satisfied w/service, i wish they would have sent an email stating order would arrive in seperate boxes on separate days, also they should make clear free shipping on specific items overall pleased with service.

Date of experience: February 16, 2026
New York
1 review
0 helpful votes
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Exactly the part I needed.
February 27, 2026

Fast and quick delivery. Part fit perfect. Just a little adjustment on the screw part but nothing cant beat a little scraping.

Date of experience: February 16, 2026
Florida
1 review
0 helpful votes
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Incorrect part
February 26, 2026

I received my order is not the correct part. Please send me RMA return receipt also can you please send me the correct part I will pay the difference.

Please 🙏🏻

Date of experience: February 16, 2026
Go P. Go-Parts Rep
3 days ago

We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.

Go-Parts

Texas
1 review
0 helpful votes
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Great service was fast and easy
February 23, 2026

I wasn't sure everything would come with the part I need it for my door I talked to someone in the chat they were wonderful and answered all my questions I ordered the part within a couple days it was here it's already been replaced it was perfect

Date of experience: February 13, 2026
Texas
1 review
0 helpful votes
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Frustrating
February 22, 2026

I never received a tracking number for this package, and never was able to speak with a live person. Now I need to return the part because it is not as promised.

Date of experience: February 12, 2026
Go P. Go-Parts Rep
7 days ago

Hi,

We’re sorry for the frustration.

We have sent your return label and our team is ready to assist you. Please note that our phone support has been discontinued, but you can reach us at [email protected] or via Live Chat on www.go-parts.com
(Monday–Friday, 9AM–5PM EST).

We’re here to help and will be happy to assist further.

California
1 review
0 helpful votes
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Easy.
February 21, 2026

Purchased a rear differential for my camaro and it was exactly right. Description was correct shipping was by far cheapest out of ebay, and other online stores selling them.

Date of experience: February 11, 2026
Tennessee
1 review
0 helpful votes
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Wrong part
February 21, 2026

Ordered mirror for driver side of my f250. Recieved mirror for passenger side in the box marked for driver side. Asked to reorder driver side and was told that they can not fullfill my order. Went online to try and reorder and the price had doubled on the same part.

Date of experience: February 6, 2026
Go P. Go-Parts Rep
1 week ago

Hi,

We sincerely apologize for the mix-up with the mirror you received. We understand how frustrating that situation must have been.

Your full refund was issued on February 13. Please allow 1-3 business days for it to reflect on your account.

If you still need assistance finding the correct driver-side mirror for your F250, we’d be happy to help.

Ohio
1 review
0 helpful votes
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Power steering pump
February 20, 2026

Part arrived on time, but was broken. Still waiting to hear what I should do. There's no return shipping label, but I'm waiting on customer service since they no longer have a phone number with a customer service.

Date of experience: February 10, 2026
Go P. Go-Parts Rep
1 week ago

Hi,

We’re sorry to hear the power steering pump arrived damaged.
We have already issued your full refund on February 10. Please allow a few business days for it to reflect on your account, depending on your payment provider.
If you need any further assistance, please feel free to message us — we’re here to help.

Canada
1 review
0 helpful votes
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Item received brocken.
February 19, 2026

The shipping box was damaged and appears to have gone through many handling stages. There was no "Fragile" sticker on the package, and the item was very lightly packed, which may have contributed to the damage.

Date of experience: February 9, 2026
Go P. Go-Parts Rep
1 week ago

We’re very sorry to hear that your item arrived damaged. That’s definitely not the experience we want for our customers.
We have already issued your full refund on February 10. Please allow a few business days for it to reflect on your account, depending on your payment provider.
We appreciate your feedback and will use it to improve our packaging and shipping process.

Pennsylvania
1 review
0 helpful votes
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Wrong description on part
February 19, 2026

This part that was shown as 2017-2020 Nissan Armada Navigation Display (OEM). Was for a Infinity. The infinity splash screen pops up when I turn on the car. The steering wheel controls are not functioning, most likely software incompatibility due to different brand. Didn't see this until after installation. Works but not perfect. The part was wrap well and was in good condition.

Date of experience: February 9, 2026
Go P. Go-Parts Rep
1 week ago

We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.

Go-Parts

Indiana
1 review
0 helpful votes
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1999 Chevrolet Tahoe 2 Door Sport
February 16, 2026

Excellent website, easy to use. Outstanding customer service, fast delivery and great follow up to make sure I received the part I ordered. I would high recommend ordering from this company.

Date of experience: February 6, 2026
Canada
1 review
0 helpful votes
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Good! Late.
February 15, 2026

Came in fairly good condition, some minor aspects of the part are a little bit bent but nothing that impacts the function too much. Order was a few days late

Date of experience: February 4, 2026
Texas
1 review
0 helpful votes
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2019 f250 6.2 bcm
February 13, 2026

Placed an order for a 2019 ford f250 6.2 BCM. Looks like the erong obevwas sent to me. Bcm received states on paperwork receipt on box 2021 ford ranger. I will sends pics of received product to corresponding email.

Date of experience: February 3, 2026
Go P. Go-Parts Rep
2 weeks ago

We are sorry to hear that you are having issues with your order. Our customer service team will reach out to you so that we can try to help. Have a wonderful day.

Go-Parts

Nevada
1 review
0 helpful votes
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Chevy Volt VCMI
February 13, 2026

Part arrived on time and it worked perfectly. Other places we're charging hundreds more. Your price was cheaper by far. Thank you

Date of experience: February 2, 2026
North Carolina
1 review
0 helpful votes
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One wrong part
February 12, 2026

Overall great, but I got the wrong clutch driven plate. Should be a 23 spline, not 10. I sent a separate email to Ronna asking for help

Date of experience: February 2, 2026
Go P. Go-Parts Rep
2 weeks ago

Thank you for bringing this to our attention, and we’re sorry for the inconvenience. We apologize for the incorrect clutch plate you received. Our team has been notified, and we’ll be happy to assist you in resolving this as quickly as possible. Providing accurate parts and great service is always our goal, and we appreciate your patience.

Missouri
1 review
0 helpful votes
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2019 Dodge Ram 1500 Classic Mirror
February 12, 2026

Ordered passenger side mirror assembly for a Ram 1500 Classic. 2019. Fast delivery, easy install. 3 #10s.

Date of experience: February 1, 2026
Illinois
1 review
0 helpful votes
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Driver's side mirror
February 10, 2026

Driver's side mirror for my 2013 Ford f150 Platinium was a perfect replacement. Great price and super fast shipping. Would purchase from again! A++++!

Date of experience: January 31, 2026
Michigan
1 review
0 helpful votes
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Great price and packaged with care!
February 9, 2026

I was so happy to find the part for my 2008 Jeep Commander. My heated seats stopped working just before spring 2025 and I planned a repair just before the fall settled in. Well to my surprise the part was discontinued in October. I was happy to find the heated seat module with Go Parts via eBay. This was my second purchase from Go Parts and I am happy with both OEM products! They are definitely a trusted seller. I cannot wait to have it installed

Date of experience: January 30, 2026
Maine
1 review
0 helpful votes
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Used Nissan Throttle body
February 8, 2026

Bought this used throttle body for my daughters 2020 Nissan Frontier. It was an exact fit and solved the high idle, check engine codes and no pedal response issues.

Date of experience: January 28, 2026