Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Living in Alaska, everything can take a while to get up here, but these tires got here in less than a week. Granted—I paid a pretty penny to get them shipped up here!
As for the tires, I'm not sure yet because it's, well, see above comment about Alaska. Hint: icy roads aren't conducive to safe riding. I'll let you know this April or May!
Rack is a solid unit. Screw threads should be reworked at manufacture or use a higher quality screw as, it was a bit difficult to get some of the screws to tighten properly.
What the heck is with the switcharoo? You offer free shipping. I applied the 10% discount and then changed the shipping to $7.99 and made the order $2.18 more. Screw the 10% discount. Thats's ok, you just lost $2.18 in revenue, because I caught the dishonest corruption you tried to pull. CUSTOMERS BEWARE!
Everything right. From the time you go on there Web site having every part at your finger tips and reaching out to your part with a slight touch and your part is in your cart. Moving to check out is fast and easy. But the best part is waiting for your stuff, especially the cool and up to date text and follow my parts. All cool. Good experience.
Quick and easy, when you take advantage of shop my ride it makes it sooooo perfect. Gene w
Your site is easy to navigate. All the high quality parts are in stock, all the high end tooling we need are in stock with huge selection. You offer affordable over night shipping. To get us on the road on the weekends,
Awesome experience. Easy site navigation, in-stock items are plentiful. Very large selection of product. Great name brand items and size selection. Have used J&P over the years and the recent takeover has not impacted the great service.
Just wonderful selection and options
The agent knew how to custom fit the clamp and adapter I. Needed for
My 75 shovel head. You're not going to get that at a hardware store.
They delivry it at the same address but not at the same village. The landlord of the place call me and open it and tell me that was motorcycle parts. That mean he could keep it and never get it back. Spend time and gazoline to get it back, 100 miles.
My order was delivered to the wrong address. I sold my house moved here from a couple of hours away. I called J&P CS to see if anything could be done the rep created a new order and reshipped it. They didn't need to do that. Very happy with these guys.
Super, jamás pensé que fueran tan rápido, no pasaron 24 horas y las gomas ya estaban entregadas
I took the numbers from the old shield when ordering, when delivered the new shield is significantly smaller(same numbers)fits on helmet, but doesn't cover face
Ordered the stock replica exhaust for my 1976 FLH. Received the mufflers within 2 days. Installed them and they look great and sound even better. I'm thinking about replacing the straight pipe fish tails with another set of these on my 1970 FLH.
Kiana from Jp contacted me right away after a discrepancy with my online order to correct my purchase order. They followed up to make sure I received my order. Very happy with the customer service & the product ( Hoffman design sensor cover).
Caries all the top mfg. Fast shipping & competitive prices!
Received my order in great time and the items were well packaged. J & P Cucles were easy to deal with and kept me up to date with every move of my order. Will definitely buy from them again. Thanks
Ordering is always easy. Have bought from JPCycles before and never an issue. Thanks again.
Orders come right away, no wait time. Plus you have what I need. Just a great place to shop and the people there are just so eager help.
Easy and love the discount in these hard times
I really like having everything needed for a Harley three hole oil change. Except an additional quart of Primary oil should have been included. I didn't need the whole quart but I did have to go to the local Harley dealer and get more.
Easy order process with confirmation the order will fit my bike.
Parts and service are top notch. The shipping company never updated the shipping process and denied ever picking up the package. It seems like they temporarily lost the package before delivery.
The parts were great quality and we'll packaged.
I will buy from them again.
This was my first time shopping with this company. The delivery was fast the prices were great only unfortunately I got the wrong tires and had to return them. I got great customer service and I will come back to shop again
Great discount, free shipping, large selection on tires
Website made finding the items I was looking for easy, the price was very reasonable, and shipping was fast. 11 out of 10 stars. Will be back for my next purchase.
Super Easy Process. I love that I can use the Military Discount.
Shopping with J&P is easy, quick, and convenient. You have confidence in the selection and quality of the parts, and they arrive quickly.
Quick and easy, not like Harley's site…
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at [email protected] attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers. We show your ordered shipped and delivered in the standard 3-5 business days.