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J&P CyclesReviews 23,248

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,762
quality
22,545
This company responds to reviews on average within 5 days

Instant Feedback

70,096 reviews

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North Carolina
1 review
0 helpful votes
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S&S 509 Cam & Plate Conversion Kit
February 5, 2026
Updated review

Quick receipt, quality parts, and great performance, thus far. Gives me peace of mind with getting rid of the plagued inferior cam chain tensioner OEM w/ a Twin Cam 88. My 2004 Ultra/ sidecar rig has much more pep!

Date of experience: January 26, 2026

J&P Had Part i Needed
July 11, 2025
Previous review

Order easy. Pay, however, less so to get my payment to vo thru PayPal

Date of experience: July 1, 2025
Arizona
1 review
0 helpful votes
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Mikuni carbon choke
February 4, 2026
Updated review

Wrong part for the 2003 Mikuni carb but I was able to modify attachment point on carb from previous part by cutting cable and disassemble of old. New choke did not have a threaded elbow, which the mikuni carb i have required.

Date of experience: January 25, 2026

Military discount?
January 24, 2026
Previous review

Military discount?

Date of experience: January 14, 2026
New York
1 review
0 helpful votes
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Was pricing around batteries at Harley Davidson and their prices were nuts so I decided to go to JP cycles. I saved myself like 70 bucks and the battery is the same thing.

Date of experience: January 25, 2026
Colorado
1 review
0 helpful votes
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First time shopping with J&P cycles
February 4, 2026

The product came in perfect condition. Exactly what I was looking for. I did not give a good rating as it was a two day shipping and it took over two weeks. I kept getting pushed off over and over again. I understand they're on the East Coast so I'm on the West Coast but it said free two day shipping and it took two weeks.

Date of experience: January 24, 2026
Kimberly E. β€” J&P Cycles Rep
4 weeks ago

Thank you for taking the time to share your feedback with us. I’m very glad to hear that the product arrived in perfect condition and was exactly what you were looking for.

I’m truly sorry for the frustration caused by the delivery time. I completely understand how disappointing it is to expect two-day shipping and then experience a much longer wait.

The free two-day shipping benefit is part of our RPM membership program. Because the order was placed without an active RPM membership on the account, it shipped via our standard ground shipping method rather than the two-day service.

That said, I absolutely understand how the shipping expectation could have been confusing, and I’m very sorry for the inconvenience and frustration this caused. Your feedback is appreciated and will be shared with our team so we can continue improving how we communicate shipping options and expectations.

Thank you again for your patience and for choosing us. If you have any questions about RPM or future orders, please don’t hesitate to reach out β€” we’re always happy to help.

Texas
2 reviews
0 helpful votes
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Happy Customer
February 4, 2026
Updated review

Shield was an excellent and exact fit. It arrived when promised. J&P site was easy to navigate and find parts. I will definitely return for my next motorcycle parts purchase.
Thank you.

Date of experience: January 24, 2026

Quick and easy
January 23, 2026
Previous review

Quick and easy.

Date of experience: January 13, 2026
Washington
2 reviews
0 helpful votes
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Kraus ez shift
February 3, 2026

Part is well made, fast shipping, however the only nut which I had to remove to install shifter lever would not come off (stud it was attached to rotated) so I can't use without major surgery, so before purchasing this product make sure you can install it by ensuring you can get the nut which attaches shift lever to arm off.

Date of experience: January 24, 2026
Virginia
1 review
0 helpful votes
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J&P came through
February 3, 2026

One part of my order was map sensor seals. The picture showed a pack pf ten for about 7 bucks. When i got the order i only got a pack of 1. I went back to the order page to see if it was a mistake. 2 clicks deep into the product it did say sold as each. I wrote in and told them they should change the picture because it was miss leading. I got a response, in the end they refunded my purchase price

Date of experience: January 24, 2026
Kimberly E. β€” J&P Cycles Rep
4 weeks ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Canada
1 review
0 helpful votes
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Vancouver Island Canada
February 3, 2026

Got my order delivered right to the door and record time and good shape and very happy with the quality although there was no directions in my box I found it online

Date of experience: January 23, 2026
Florida
1 review
0 helpful votes
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Happy
February 3, 2026

Satisfy------------------------------------------------------------------------------------------------------

Date of experience: January 23, 2026
New Jersey
1 review
0 helpful votes
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Placed an order for clutch friction disc and got exactly what I ordered. The discs are for future use. They will replace the ones in use now in the spring. It's the middle of January here and temperatures are below freezing mostly in single digits with feel like temps well below zero. So these parts can wait. I placed an order that was incorrect and Kevin helped me get the order correct with no issues at all. So super thankful to him and J&P for excellent customer service from Kevin. Thanks again

Date of experience: January 23, 2026

Customer service is outstanding
January 23, 2026
Previous review

Customer service is outstanding. Top notch. You could not ask for better. Thank you.

Date of experience: January 12, 2026
Texas
1 review
0 helpful votes
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Not was I ordered
February 2, 2026
Updated review

Needed throttle & idle cables, first order I placed, my fault, gave the incorrect size, πŸ˜–. Second order, correct throttle cable, wrong idle cable, it was for a bike with cruise control, 🀬. I never said that my bike had cruise control, nor do I think cruise control was offered back then, but I could be wrong. So I just took the cable to fedex and waiting on another shipment.

Date of experience: January 23, 2026
Kimberly E. β€” J&P Cycles Rep
4 weeks ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.


The chat personnel are awesome!
January 26, 2026
Previous review

The chat personnel are awesome!

Date of experience: January 15, 2026
Louisiana
1 review
0 helpful votes
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The right stuff!
February 2, 2026
Updated review

J&P has great products at great prices. They can definitely help you have a great time cruising the highways and byways of the beautiful USA.

Date of experience: January 23, 2026

Awesome
January 22, 2026
Previous review

Awesome. Had what I wanted at a great price.

Date of experience: January 12, 2026
New York
1 review
0 helpful votes
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Date of experience: January 23, 2026
California
1 review
0 helpful votes
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Waiting for my parts
February 2, 2026
Updated review

I ordered numerous parts for a transmission rebuild I was doing. All of them were received promptly except for two. I waited two weeks to get the last crucial part. There was no indication that this part was not readily available. Very frustrating. If a part is not in stock say it on the website so it can be sourced elsewhere.

Date of experience: January 23, 2026
Kimberly E. β€” J&P Cycles Rep
4 weeks ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
πŸ“§ Email: [email protected]
πŸ“ž Call: 800-318-4823
πŸ’¬ Live Chat: jpcycles.com
We're here to help!


Great inventory of vintage parts and easy to navigate...
January 19, 2026
Previous review

Great inventory of vintage parts and easy to navigate the web site!

Date of experience: January 9, 2026
Georgia
1 review
0 helpful votes
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J&P is a reliable parts dealer
February 2, 2026

I wish the shipping could be a little faster, but J&P still rocks. I can almost always find a part that will work on my bucket of bolts. Thanks for sticking around guys!

Date of experience: January 22, 2026
California
1 review
0 helpful votes
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Damaged merchandise
February 2, 2026

Product was poorly packed and was damaged in shipment. Battery had no charge and would not hold a charge. Refund requested and approved.

Date of experience: January 22, 2026
Kimberly E. β€” J&P Cycles Rep
4 weeks ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
πŸ“§ Email: [email protected]
πŸ“ž Call: 800-318-4823
πŸ’¬ Live Chat: jpcycles.com
We're here to help!

South Carolina
1 review
0 helpful votes
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Shipping
February 1, 2026

Last two times I ordered I opted for the 3 to 5 day free shipping. That turned into almost two weeks. The parts I ordered were fine but I could have gone to the dealer and saved the time I lost waiting for delivery.

Date of experience: January 22, 2026
Kimberly E. β€” J&P Cycles Rep
4 weeks ago

I’m really sorry for the frustration this caused, and I completely understand why waiting that long would make you feel like going to the dealer would have been the better option. Your time is valuable, and we never want shipping delays to take away from the convenience of ordering with us.

I did take a look at both of your recent orders. Your most recent order was placed on 1/7 and delivered on 1/14, which falls within the 3–5 business day shipping window once transit time is counted. That said, I understand that it still felt longer than expected, especially when you were waiting on parts you needed.

For your previous order, we shipped it within 24 hours, but unfortunately there was an unexpected delay with the carrier while it was in transit. I know that doesn’t make the wait any less frustrating, and I’m truly sorry for the inconvenience that caused.

We really appreciate you giving us the chance to make this right, and we value your business. Thank you for your patience, and please know we’re always here to help if anything doesn’t arrive as expected in the future.

Illinois
1 review
0 helpful votes
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Price was right
February 1, 2026
Updated review

After searching around on various websites, I found comparable prices, but JP was the best, for the same exact tires. Shipping was quick and I will come back again.

Date of experience: January 22, 2026

Quality and price are why I always come to JP
January 20, 2026
Previous review

Quality and price are why I always come to JP. It's also easy to find exactly what I'm looking for, and free shipping is always a plus!

Date of experience: January 10, 2026
Georgia
1 review
0 helpful votes
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SR 999 Shinko Tires
February 1, 2026

Got my tires pretty fast but I received a rear tire that was produced in 2023. I have concerns about the longevity of that tire. Overall, my experience was good.

Date of experience: January 22, 2026
Arizona
1 review
0 helpful votes
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Could be a little better
February 1, 2026
Updated review

The UI could be a bit better. I ordered an oil tank & 2 oil lines. The problem was that the pictures don't tell you what line it is & the drop down menu where you select what part number you want doesn't change the picture & the order summary has both (different) parts as the same picture

Date of experience: January 10, 2026

Had questions called got quick answers placed order...
September 9, 2025
Previous review

Had questions called got quick answers placed order... simple 😁

Date of experience: August 30, 2025