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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,831
quality
23,257
This company responds to reviews on average within 5 days

Instant Feedback

72,314 reviews

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Mississippi
1 review
0 helpful votes
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Great product
March 20, 2026

Great product but I feel like it should come with new gaskets

Date of experience: March 9, 2026
Mississippi
1 review
0 helpful votes
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JP is great
March 19, 2026
Updated review

Ordering ease of buying and shipping was great, just the p re Duce I felt was overpriced for what I received. But I did v keep it. Would I recommend it? Not really.

Date of experience: March 9, 2026

Fast and easy!
January 5, 2026
Previous review

Fast and easy!

Date of experience: December 26, 2025
1 review
0 helpful votes
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Terrible delivery
March 19, 2026
Updated review

I paid more for shipping than the part cost, I paid 35 dollars for overnight shipping and it took fed ex 3 days to deliver it!

Date of experience: March 9, 2026

Quick and easy
March 5, 2026
Previous review

Quick and easy

Date of experience: February 22, 2026
1 review
0 helpful votes
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Next best thing to a local shop
March 19, 2026
Updated review

They have what you're looking for trust me and if you're not sure what you need just start a chat you'll get it figured out these guys know what they're talking about trust me they never let me down over the years

Date of experience: March 9, 2026

Everything you need at competitive prices fast delivery...
March 8, 2026
Previous review

Everything you need at competitive prices fast delivery is abonus

Date of experience: February 25, 2026
2 reviews
0 helpful votes
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Order review
March 19, 2026

Experience was good just received this email about asking how the experience was and it was good I've been ordering so many parts and things for my bike build that I can't remember what I even ordered from you guys so maybe just add a snapshot of the order or what was purchased In that follow-up email

Date of experience: March 8, 2026
1 review
0 helpful votes
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The exhaust and brackets and adapters arrived quickly and were well packed in the shipping box. Everything was exactly as described and in new condition. Haven't got installed yet because I'm waiting on warmer weather but I already have the mufflers packed and the different mounting brackets on and ready to go. Very pleased with the entire experience.

Date of experience: March 8, 2026
Nevada
2 reviews
0 helpful votes
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Your working on your 50 year old Harley at 8 PM in the cold garage and SNAP, you break an old bolt and... I walked calmly into the house - BACKING PLATE, 1976 Ironhead entered in the search bar at J&P, they have it and I can have one two in 4 or 5 days. So now I have a new functional backing plate installed less than a week after hearing the SNAP. The part was way less expense than I thought it would be. I will buy again from J&P and will share this experience with my friends and strangers.

Date of experience: March 5, 2026

I came to the site looking to purchase just a pin for...
March 8, 2026
Previous review

I came to the site looking to purchase just a pin for my backing plate and bang they had the whole part for what I was expecting to pay for just the pin.

Date of experience: February 25, 2026
Texas
2 reviews
0 helpful votes
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Lay it down
March 18, 2026
Updated review

I had a lower side bracket chrome hi quality. I recently installed big bags. So I relocated my plate back on fender. This lay down style makes it look cleaner. Easy install. High quality product.

Date of experience: March 8, 2026

Wide selection of related products
March 8, 2026
Previous review

Wide selection of related products. From a trusted source honest reliable. I am ahappy customer

Date of experience: February 25, 2026
Arizona
1 review
0 helpful votes
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Good tire selection
March 18, 2026

Great selection of tires which I was having a hard time finding. They all say they have tires, but none of the ads I looked at had the tires I needed, Harley Davidson, Scorcher tires. Also delivered on time! Thx

Date of experience: February 27, 2026
Alabama
1 review
0 helpful votes
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Surveys
March 18, 2026
Updated review

I was completely happy with my order. The part is great, the delivery was great. The only problem i have is continuously receiving request for completing a survey. I received the first one & deleted it no problem. Now I have received a second request that I'm filling out not. Stop harassing customers for surveys. Send one request then stop. In the future I'll give 1 star on the second survey request.

Date of experience: March 8, 2026

Survey harassment
December 8, 2025
Previous review

Stop sending these ducking surveys

Date of experience: November 28, 2025
1 review
0 helpful votes
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Great products and good customer service
March 18, 2026
Updated review

I returned a Daytona helmet for a swap on an eagle leather covered novelty helmet. I haven't received any correspondence about that transaction and have not received the swap helmet either. In the meantime, I've re-ordered the leather covered eagle, paid for it and just received it while writing this letter. Please get back with me on the credit to my account account and the issue of the original swap transaction. Thank you so much david crane *******734.

Date of experience: March 8, 2026

Quick!
March 7, 2026
Previous review

Quick! Awesome

Date of experience: February 25, 2026
Massachusetts
1 review
0 helpful votes
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Reax Fulton - too Narrow
March 18, 2026

Great shopping experience and fast delivery. I ordered these a half size larger than i might normally as the reviews said they run narrow. Even with a half size large, they are too narrow in the toe box. Human feet aren't shaped this way. Will return and see if i can find a wider shaped boot. That said, they doo seem like they are comfortable otherwise, if a bit stiff out of the box. Quality looks good.

Date of experience: March 8, 2026
1 review
0 helpful votes
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Easy to find items and compare prices with other sources. Sometimes offer great deals.

Date of experience: March 7, 2026
2 reviews
0 helpful votes
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Rekluse clutch
March 17, 2026
Updated review

Ordering parts easy, never have any issues,
One thing I would hope to see fixed is what's in stock at stores,
I'm not far from J&P in daytona be nice to see store having more in stock than just what's out the shelves, it seemed that everything I looked up was not in stock locally, as far as ordering and service excellent.

Date of experience: March 7, 2026

Easy!
March 3, 2026
Previous review

Easy! Easy! Easy!

Date of experience: February 21, 2026
1 review
0 helpful votes
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Had Exactly What I Needed
March 17, 2026
Updated review

Easy to find and order a replacement front tire, to keep a matched set of tires on my bike. Tire arrived in a reasonable amount of time.

Date of experience: March 7, 2026

Found the tires I was desiring
March 6, 2026
Previous review

Found the tires I was desiring.

Date of experience: February 24, 2026
1 review
0 helpful votes
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I found the best seat to upgrade on my motorcycle. It was shipped quickly and is quite the upgrade. Delivery wasn't the greatest since it was delivered to the wrong house, but that is on the delivery company (FEDEX)

Date of experience: March 7, 2026
Minnesota
2 reviews
0 helpful votes
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Why wouldn't you shop here?
March 17, 2026
Updated review

The site is very easy to navigate. The customer service is great and spot on with what you need. Wide variety of products. Also bike specific so you won't get a product that doesn't fit or work for your bike. Also check-out is simple and quick. Thanks J&P.

Date of experience: February 27, 2026

Great costumer service when I had questions
March 3, 2026
Previous review

Great costumer service when I had questions.

Date of experience: February 21, 2026
1 review
0 helpful votes
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Excellent
March 17, 2026
Updated review

I've been ordering from J &p for years. Every order I've placed I've received great service, speedy shipping and quality products at great prices.

Date of experience: March 7, 2026

Great service and great shipping
June 8, 2025
Previous review

All items were shipped out to me quickly and like always I had great service with my order

Date of experience: May 29, 2025
1 review
0 helpful votes
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Business with J&P Cycles
March 17, 2026

I've bought most of my parts from J&P Cycles since 2012. Never had any issues if I did they took care it. Loved taking trips to Anamosa IA. Unfortunately they closed that store. So I still order from them and the service is still awesome.

Date of experience: March 7, 2026
2 reviews
0 helpful votes
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Harley Davidson petcock
March 16, 2026
Updated review

The picture of the part I ordered on line was misleading which tesulted in my ordering a right handed petcock when I needed a left handed petcock. J&P made the return process so easy. I was in and out of the store in 20 minutes during Bike week. Great job!

Date of experience: March 6, 2026

Harley Davidson petcock
March 16, 2026
Previous review

The picture of the part I ordered on line was misleading which tesulted in my ordering a right handed petcock when I needed a left handed petcock. J&P made the return process so easy. I was in and out of the store in 20 minutes during Bike week. Great job!

Date of experience: March 6, 2026