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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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It's all good. But part was supposed to be in on Friday, then it changed to Saturday, I finallly received the part on Monday. With me I run a small shop by myself, so the quicker I can get a bike out of the way the better.
Exactly what I ordered and super fast delivery! Hey
Purchased foot pegs to replace passenger running boards since my wife doesn't ride very often 🥲. And the difference that it makes cosmetically is great. The boards are kinda bulky looking and takes away from the look. And the exhaust on 99 Fatboy. Love em! They match the front boards and foot controls. Fit was great! Definitely satisfied
Good----------------------------------------------------------------------------------------
Needed a replacement windshield for my BMW K1600. Got the klockwerks, put it on and rode for 1/2 hour, sent it right back. The visual distortion at the curve of the windshield made it completely unsafe.
The products I have received are are the right ones and in good condition.
Ordering my item was easy. My item arrived in a timely manner.
Perfect fit, good quality product. Installed easily and worked perfectly.
They are narrower than my old ones setting my feet closer to the engine and the exhaust. Left floorboard was leaning down had to build a spacer to level it out
When looking into options for something, the page keeps leaving and it's not easy getting smacked to it. I have to repeatedly keep putting the specific Bike to make sure it fits. It should be easier to navigate and find the correct fitting pieces.
Got all the right stuff and on time that's great just disappointed no stickers
As the title says. I have not installed the parts yet
Got my order in record time and it was the perfect size for the bike i have
Great ordering experience
Fast shipping
Discounts offered!
Generator for a 1973 sporty works and functions fine…. However the 5/16" x 24 threads for the main mounting bolts, stripped with very little force. I chose to buy a helicoil kit and fix myself, rather than send back and wait. Also, the Led Sled rigid frame I purchased a year plus ago, which I finally mounted the motor on, doesn't fit properly. The rear motor mounts were welded crooked, and tilted. I will have to cut the mounts and realign them properly. That will not be an easy task. That is my decision rather than the hassle of returning, waiting, and hoping for something done properly.
Fast delivery and easy to find my parts on the site
As always, your agents that answer the phone and help me are always professional and know exactly what to do to help me. Keep up the good
Ordered a saddleman seat through JP cycle and it arrived from the US to Canada way quicker then expected and it was very well packaged. I always have good experience with JP cycle
Contacted JandP cycles for the parts I needed, the response was immediate and satisfactory, I haven't installed them yet but will soon, Your the best, thanks!
Easy to choose part, always check for correct fitment, the rest was… easy!
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


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