Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,832
quality
23,261
This company responds to reviews on average within 5 days

Instant Feedback

72,332 reviews

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
Follow Jeremy T.
Unfollow Jeremy T.
Share Review
Report Review

Good product Iffy shipping
September 23, 2025

It's all good. But part was supposed to be in on Friday, then it changed to Saturday, I finallly received the part on Monday. With me I run a small shop by myself, so the quicker I can get a bike out of the way the better.

Date of experience: September 13, 2025
Florida
1 review
0 helpful votes
Follow RONALD F.
Unfollow RONALD F.
Share Review
Report Review

Luggage
September 23, 2025

Easy shopping, easy to navigate online, quick delivery.

Date of experience: September 12, 2025
Minnesota
1 review
0 helpful votes
Follow Jennifer R.
Unfollow Jennifer R.
Share Review
Report Review

Perfect
September 23, 2025

Exactly what I ordered and super fast delivery! Hey

Date of experience: September 12, 2025
South Dakota
1 review
0 helpful votes
Follow Jerry R.
Unfollow Jerry R.
Share Review
Report Review

Passenger foot pegs
September 23, 2025

Purchased foot pegs to replace passenger running boards since my wife doesn't ride very often 🥲. And the difference that it makes cosmetically is great. The boards are kinda bulky looking and takes away from the look. And the exhaust on 99 Fatboy. Love em! They match the front boards and foot controls. Fit was great! Definitely satisfied

Date of experience: September 12, 2025
Maine
1 review
0 helpful votes
Follow George W.
Unfollow George W.
Share Review
Report Review

Good to do business with.
September 23, 2025

Good----------------------------------------------------------------------------------------

Date of experience: September 12, 2025
Missouri
1 review
0 helpful votes
Follow John B.
Unfollow John B.
Share Review
Report Review

Don't buy klockwerks windshield
September 23, 2025

Needed a replacement windshield for my BMW K1600. Got the klockwerks, put it on and rode for 1/2 hour, sent it right back. The visual distortion at the curve of the windshield made it completely unsafe.

Date of experience: September 12, 2025
Texas
1 review
0 helpful votes
Follow Mike O.
Unfollow Mike O.
Share Review
Report Review

My personal touch
September 22, 2025
Updated review

The products I have received are are the right ones and in good condition.

Date of experience: September 12, 2025

Quality products
April 15, 2025
Previous review

Ordering my item was easy. My item arrived in a timely manner.

Date of experience: April 5, 2025
Indiana
1 review
0 helpful votes
Follow Bob T.
Unfollow Bob T.
Share Review
Report Review

Exactly what I needed
September 22, 2025

Perfect fit, good quality product. Installed easily and worked perfectly.

Date of experience: September 12, 2025
Missouri
1 review
0 helpful votes
Follow Duane L.
Unfollow Duane L.
Share Review
Report Review

Hooks floorboards
September 22, 2025

They are narrower than my old ones setting my feet closer to the engine and the exhaust. Left floorboard was leaning down had to build a spacer to level it out

Date of experience: September 5, 2025
New York
1 review
0 helpful votes
Follow rick b.
Unfollow rick b.
Share Review
Report Review

Difficult to find needs/options
September 22, 2025

When looking into options for something, the page keeps leaving and it's not easy getting smacked to it. I have to repeatedly keep putting the specific Bike to make sure it fits. It should be easier to navigate and find the correct fitting pieces.

Date of experience: September 12, 2025
Wyoming
1 review
0 helpful votes
Follow STEVEN D.
Unfollow STEVEN D.
Share Review
Report Review

No stickers
September 22, 2025

Got all the right stuff and on time that's great just disappointed no stickers

Date of experience: September 12, 2025
Kimberly E. — J&P Cycles Rep
6 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

South Carolina
1 review
0 helpful votes
Follow Emery S.
Unfollow Emery S.
Share Review
Report Review

Rim strip
September 22, 2025

Fast and affordable. The rim strip I bought showed up a little earlier than expected so that's always a plus

Date of experience: September 12, 2025
District of Columbia
1 review
0 helpful votes
Follow david g.
Unfollow david g.
Share Review
Report Review

Shopping was easy shipping was fast
September 22, 2025

As the title says. I have not installed the parts yet

Date of experience: September 12, 2025
Arizona
1 review
0 helpful votes
Follow Moz M.
Unfollow Moz M.
Share Review
Report Review

Good service
September 22, 2025

Got my order in record time and it was the perfect size for the bike i have

Date of experience: September 9, 2025
Rhode Island
1 review
0 helpful votes
Follow NUNO M.
Unfollow NUNO M.
Share Review
Report Review

1st time buying from J&P Cycles
September 22, 2025

Great ordering experience
Fast shipping
Discounts offered!

Date of experience: September 12, 2025
Wisconsin
1 review
0 helpful votes
Follow James H.
Unfollow James H.
Share Review
Report Review

Aftermarket parts are lacking in quality
September 22, 2025
Updated review

Generator for a 1973 sporty works and functions fine…. However the 5/16" x 24 threads for the main mounting bolts, stripped with very little force. I chose to buy a helicoil kit and fix myself, rather than send back and wait. Also, the Led Sled rigid frame I purchased a year plus ago, which I finally mounted the motor on, doesn't fit properly. The rear motor mounts were welded crooked, and tilted. I will have to cut the mounts and realign them properly. That will not be an easy task. That is my decision rather than the hassle of returning, waiting, and hoping for something done properly.

Date of experience: September 12, 2025

Chat was very helpful
November 12, 2024
Previous review

Chat was very helpful

Date of experience: November 2, 2024
Illinois
1 review
0 helpful votes
Follow richard n.
Unfollow richard n.
Share Review
Report Review

Fast delivery
September 22, 2025
Updated review

Fast delivery and easy to find my parts on the site

Date of experience: September 12, 2025

No comments at this time
September 11, 2025
Previous review

No comments at this time

Date of experience: September 1, 2025
New Jersey
1 review
0 helpful votes
Follow Gerard B.
Unfollow Gerard B.
Share Review
Report Review

Front tire for
September 22, 2025

As always, your agents that answer the phone and help me are always professional and know exactly what to do to help me. Keep up the good

Date of experience: September 12, 2025
Canada
1 review
0 helpful votes
Follow Rick W.
Unfollow Rick W.
Share Review
Report Review

Saddleman seat
September 22, 2025

Ordered a saddleman seat through JP cycle and it arrived from the US to Canada way quicker then expected and it was very well packaged. I always have good experience with JP cycle

Date of experience: September 12, 2025
New York
1 review
0 helpful votes
Follow William C.
Unfollow William C.
Share Review
Report Review

Actions speak louder than words, great parts.
September 22, 2025
Updated review

Contacted JandP cycles for the parts I needed, the response was immediate and satisfactory, I haven't installed them yet but will soon, Your the best, thanks!

Date of experience: September 12, 2025

Easy to choose part, always check for correct fitment,...
September 11, 2025
Previous review

Easy to choose part, always check for correct fitment, the rest was… easy!

Date of experience: September 1, 2025