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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,842
quality
23,346
This company responds to reviews on average within 5 days

Instant Feedback

72,515 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Expert service
August 2, 2024

Always great shopping at J&,P Cycles. It only takes a few days to receive your item.

Date of experience: July 23, 2024
Mexico
1 review
0 helpful votes
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THANKS is amazing how many products you have. And due to the lack of parts in Mexico City, for me it's a great way to get them. Hope one day you could manage better shipment methods to Mexico. There is huge market here

Date of experience: July 23, 2024
Massachusetts
1 review
0 helpful votes
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Very easy and nice easy to understand the context have used this company many times before its nice because I have a older bike

Date of experience: July 23, 2024
North Carolina
1 review
0 helpful votes
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Solid
August 2, 2024

I've done business with you guys before. All in all happy with your parts. Had to return one item, still waiting for the refund. So we will see about that.

Date of experience: July 23, 2024
Virginia
1 review
0 helpful votes
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Impressed
August 2, 2024

Very impressed with how quick I received the order
The 2" antenna seems to be better than the factory one, radio stations come in better

Date of experience: July 23, 2024
Ohio
1 review
0 helpful votes
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Fast service
August 2, 2024

I ordered a clutch cable from J&P and had it installed in less time than it would have taken if it had been ordered from the local motorcycle shop.

Date of experience: July 23, 2024
Pennsylvania
1 review
0 helpful votes
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Good prices and quick shipping
August 2, 2024

Good prices, shipping is quick, and most things are in stock.

Date of experience: July 23, 2024
Illinois
1 review
0 helpful votes
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Fatboy choke cable.
August 2, 2024

1993 Fatboy choke cable finally gave out after 31 years.The new cable fits like original and has the plastic tensioner screw. You will need to use the original spring,valve, and elbow at the carburetor as the new cable does not contain these pieces.

Date of experience: July 23, 2024
Indiana
1 review
0 helpful votes
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Great tire and fast delivery!
August 2, 2024

Good price! Tire arrived on time. So far I have no worries!

Date of experience: July 23, 2024
Tennessee
2 reviews
0 helpful votes
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Tire purchase
August 2, 2024

Pleasant experience straight to the point had what I needed at a good price

Date of experience: July 22, 2024
Iowa
1 review
0 helpful votes
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Shinko motorcycle tires
August 2, 2024

Awesome service and products! Received my tire in a timely manner thanks

Date of experience: July 22, 2024
Connecticut
1 review
0 helpful votes
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Perfect
August 2, 2024

Quick and easy fast shipping products were great will do be a return customer

Date of experience: July 22, 2024
Minnesota
1 review
0 helpful votes
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Not satisfied.
August 2, 2024

When I received the package the box was crushed. I kept the front wheel axle covers, but returned the hand grips because they didn't fit tight enough, sloppy fitting. Not to mention that it cost me over $9.oo to return, which I still don't have my refund.

Date of experience: July 22, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.

Washington
1 review
0 helpful votes
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Fast shipping!
August 2, 2024

Great price and fast shipping. New tire is exactly what I needed!

Date of experience: July 22, 2024
Texas
2 reviews
0 helpful votes
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Outstanding
August 2, 2024
Updated review

Spoke with the parts technician. Helped me look up and get the exact parts I needed for my older restoration motorcycle. Worked out great right part first time excellent service very knowledgeable very helpful excellent experience.

Date of experience: July 22, 2024

J&P cycles is my go to parts house for all my motorcycle...
January 13, 2024
Previous review

J&P cycles is my go to parts house for all my motorcycle needs.

Date of experience: January 12, 2024
Oregon
1 review
0 helpful votes
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Great service
August 2, 2024

Everything was great and it fits! I tried several other parts and j & p had what I needed.

Date of experience: July 22, 2024
Ohio
1 review
0 helpful votes
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Headband
August 2, 2024

The headband is too tight.
Headbands do not need to be tight.
Gives me a headache.

Date of experience: July 22, 2024
North Carolina
1 review
0 helpful votes
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Large selection of parts
August 2, 2024

Large selection of parts along with video about rebuilding your carb.

Date of experience: July 22, 2024
California
1 review
0 helpful votes
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Can not get this one to work
August 1, 2024

Installed fixing other issues. Fuse and I need a jump. Still don't now it works.Coil. Please

Date of experience: July 22, 2024
New Hampshire
1 review
0 helpful votes
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Tire
August 1, 2024
Updated review

Fast and easy. Quick delivery, only 2 days to receive the new tire.

Date of experience: July 22, 2024

Fast way to search
June 9, 2024
Previous review

Fast way to search

Date of experience: May 30, 2024