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J&P CyclesReviews 23,233

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,761
quality
22,530
This company responds to reviews on average within 5 days

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70,049 reviews

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Iowa
1 review
0 helpful votes
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Heavy duty lights
February 28, 2026
Updated review

The lights appear to be made by different companies. One came in an opened card. The sheathing and connectors on the wiring have to be removed. Otherwise the hollow bolt cannot be removed for install on the bike.

Date of experience: February 18, 2026

Tech help was exceptional!
February 16, 2026
Previous review

Tech help was exceptional!

Date of experience: February 6, 2026
Texas
1 review
0 helpful votes
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New Tire
February 28, 2026

Ordered a rear tire for my Harley Ultra Classic. The tire I wanted was available, in stock, and arrived quicker than expected

Date of experience: February 18, 2026
Alaska
1 review
0 helpful votes
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Nice looking tires (not yet installed)
February 28, 2026

Living in Alaska, everything can take a while to get up here, but these tires got here in less than a week. Granted—I paid a pretty penny to get them shipped up here!

As for the tires, I'm not sure yet because it's, well, see above comment about Alaska. Hint: icy roads aren't conducive to safe riding. I'll let you know this April or May!

Date of experience: February 17, 2026
Texas
1 review
0 helpful votes
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Late
February 27, 2026

When I ordered it said "in stock" but when this order shipped it took 2-3 extra days for the complete order to arrive. ……. Not impressed

Date of experience: February 17, 2026
Kimberly E. J&P Cycles Rep
17 hours ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers. We show your ordered shipped and delivered in the standard 3-5 business days.

Washington
1 review
0 helpful votes
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Solid
February 27, 2026
Updated review

Rack is a solid unit. Screw threads should be reworked at manufacture or use a higher quality screw as, it was a bit difficult to get some of the screws to tighten properly.

Date of experience: February 16, 2026

What the heck is with the switcharoo?
February 13, 2026
Previous review

What the heck is with the switcharoo? You offer free shipping. I applied the 10% discount and then changed the shipping to $7.99 and made the order $2.18 more. Screw the 10% discount. Thats's ok, you just lost $2.18 in revenue, because I caught the dishonest corruption you tried to pull. CUSTOMERS BEWARE!

Date of experience: February 2, 2026
Pennsylvania
1 review
0 helpful votes
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Easy fun excellent.
February 27, 2026
Updated review

Everything right. From the time you go on there Web site having every part at your finger tips and reaching out to your part with a slight touch and your part is in your cart. Moving to check out is fast and easy. But the best part is waiting for your stuff, especially the cool and up to date text and follow my parts. All cool. Good experience.

Date of experience: February 16, 2026

Quick and easy, when you take advantage of shop my...
February 13, 2026
Previous review

Quick and easy, when you take advantage of shop my ride it makes it sooooo perfect. Gene w

Date of experience: February 2, 2026
California
1 review
0 helpful votes
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Your site is easy to navigate. All the high quality parts are in stock, all the high end tooling we need are in stock with huge selection. You offer affordable over night shipping. To get us on the road on the weekends,

Date of experience: February 16, 2026
Qatar
1 review
0 helpful votes
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Great Site and Vendor
February 26, 2026
Updated review

Awesome experience. Easy site navigation, in-stock items are plentiful. Very large selection of product. Great name brand items and size selection. Have used J&P over the years and the recent takeover has not impacted the great service.

Date of experience: February 16, 2026

Just wonderful selection and options
February 15, 2026
Previous review

Just wonderful selection and options

Date of experience: February 4, 2026
North Carolina
1 review
0 helpful votes
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Excellent customer service
February 26, 2026

The agent knew how to custom fit the clamp and adapter I. Needed for
My 75 shovel head. You're not going to get that at a hardware store.

Date of experience: February 15, 2026
Canada
1 review
0 helpful votes
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Phil
February 26, 2026

They delivry it at the same address but not at the same village. The landlord of the place call me and open it and tell me that was motorcycle parts. That mean he could keep it and never get it back. Spend time and gazoline to get it back, 100 miles.

Date of experience: February 15, 2026
Missouri
1 review
0 helpful votes
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Above and beyond
February 25, 2026
Updated review

My order was delivered to the wrong address. I sold my house moved here from a couple of hours away. I called J&P CS to see if anything could be done the rep created a new order and reshipped it. They didn't need to do that. Very happy with these guys.

Date of experience: February 15, 2026

Pretty easy website to navigate
February 14, 2026
Previous review

Pretty easy website to navigate.

Date of experience: February 4, 2026
Puerto Rico
1 review
0 helpful votes
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Super, jamás pensé que fueran tan rápido, no pasaron 24 horas y las gomas ya estaban entregadas

Date of experience: February 15, 2026
Florida
4 reviews
0 helpful votes
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3/4 helmet shields
February 25, 2026
Updated review

I took the numbers from the old shield when ordering, when delivered the new shield is significantly smaller(same numbers)fits on helmet, but doesn't cover face

Date of experience: February 14, 2026

Fast & easy to navigate
October 2, 2025
Previous review

Fast & easy to navigate

Date of experience: September 22, 2025
Texas
1 review
0 helpful votes
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Exhaust
February 24, 2026

Ordered the stock replica exhaust for my 1976 FLH. Received the mufflers within 2 days. Installed them and they look great and sound even better. I'm thinking about replacing the straight pipe fish tails with another set of these on my 1970 FLH.

Date of experience: February 14, 2026
California
1 review
0 helpful votes
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Amazing customer service from J&P cycles
February 24, 2026
Updated review

Kiana from Jp contacted me right away after a discrepancy with my online order to correct my purchase order. They followed up to make sure I received my order. Very happy with the customer service & the product ( Hoffman design sensor cover).

Date of experience: February 14, 2026

Caries all the top mfg
February 5, 2026
Previous review

Caries all the top mfg. Fast shipping & competitive prices!

Date of experience: January 26, 2026
Massachusetts
1 review
0 helpful votes
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Great Experience
February 24, 2026
Updated review

Received my order in great time and the items were well packaged. J & P Cucles were easy to deal with and kept me up to date with every move of my order. Will definitely buy from them again. Thanks

Date of experience: February 12, 2026

Ordering is always easy
February 13, 2026
Previous review

Ordering is always easy. Have bought from JPCycles before and never an issue. Thanks again.

Date of experience: February 2, 2026
New York
1 review
0 helpful votes
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Always a pleasure to deal with JP Cycles
February 24, 2026
Updated review

Orders come right away, no wait time. Plus you have what I need. Just a great place to shop and the people there are just so eager help.

Date of experience: February 14, 2026

Easy and love the discount in these hard times
February 17, 2026
Previous review

Easy and love the discount in these hard times

Date of experience: February 7, 2026
California
2 reviews
0 helpful votes
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Great Package Deal, But…….
February 24, 2026
Updated review

I really like having everything needed for a Harley three hole oil change. Except an additional quart of Primary oil should have been included. I didn't need the whole quart but I did have to go to the local Harley dealer and get more.

Date of experience: February 13, 2026

Easy order process with confirmation the order will...
February 9, 2026
Previous review

Easy order process with confirmation the order will fit my bike.

Date of experience: January 29, 2026
California
1 review
0 helpful votes
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Great Company questionable shipper
February 23, 2026

Parts and service are top notch. The shipping company never updated the shipping process and denied ever picking up the package. It seems like they temporarily lost the package before delivery.
The parts were great quality and we'll packaged.
I will buy from them again.

Date of experience: February 13, 2026
Florida
1 review
0 helpful votes
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Great customer service
February 23, 2026
Updated review

This was my first time shopping with this company. The delivery was fast the prices were great only unfortunately I got the wrong tires and had to return them. I got great customer service and I will come back to shop again

Date of experience: February 12, 2026

Great discount, free shipping, large selection on tires
February 11, 2026
Previous review

Great discount, free shipping, large selection on tires

Date of experience: February 1, 2026