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J&P CyclesReviews 23,253

4.7

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From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,761
quality
22,550
This company responds to reviews on average within 5 days

Instant Feedback

70,131 reviews

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North Carolina
1 review
0 helpful votes
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Trickle charge
January 9, 2026

Generally, don't like to buy things online on my hands on kind of guy although I received just what I was looking forward to working fine thank you

Date of experience: December 30, 2025
Kimberly E. — J&P Cycles Rep
2 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Georgia
1 review
0 helpful votes
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Great
January 9, 2026
Updated review

Did much research and decided to purchase Khrome Werks hp plus slip ons. Easy install and love the sound over OEM muffler. I just ordered the louvered baffle inserts to have on hand.

Date of experience: December 30, 2025

Easy to find and order products
December 28, 2025
Previous review

Easy to find and order products

Date of experience: December 18, 2025
Texas
1 review
0 helpful votes
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Heritage style front fender
January 9, 2026
Updated review

Quick ship. Arrived in 3 days. Fender was nice. Ordered it for my softail deluxe, this fender fits a wide range of softails with different trim, so it has a couple extra mounting holes than i expected. Ill have to buy plugs for them. Once im done itll look great.

Date of experience: December 29, 2025

Found exactly what i needed
December 25, 2025
Previous review

Found exactly what i needed

Date of experience: December 15, 2025
Missouri
1 review
0 helpful votes
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Parts
January 8, 2026
Updated review

Found the parts I needed
The order was easy and delivery was fast
Parts required some alterations to be installed
Directions were a bit sketchy
Once installed everything was solid

Date of experience: December 29, 2025

A little confusing for me
December 25, 2025
Previous review

A little confusing for me

Date of experience: December 15, 2025
Pennsylvania
1 review
0 helpful votes
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1993 Heritage Softtail windscreen
January 8, 2026
Updated review

The windscreen did NOT fit my
Bike and is being returned now. I had confidence your website indicated it would fit my model Harley but the holes do NOT line up with my stock brackets.

Date of experience: December 29, 2025
Kimberly E. — J&P Cycles Rep
2 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!


I tried to get 10 percent off and it would not go through
December 27, 2025
Previous review

I tried to get 10 percent off and it would not go through. First time buyer.

Date of experience: December 16, 2025
Massachusetts
2 reviews
0 helpful votes
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J&P Cycles does it again!
January 7, 2026

Search part of website could be more accurate but you eventually find what you're looking for. Tech dept very helpful and shipping was fast.

Date of experience: December 24, 2025
Florida
1 review
0 helpful votes
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Awesome!
January 7, 2026

I have recently placed a couple orders. Not all of them with j&p. I will say j&p has the best communication system then the rest. Easy ordering and communication through every step. All packages even in holiday time showed up early.

Date of experience: December 28, 2025
Missouri
1 review
0 helpful votes
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Great price match
January 7, 2026

I wants a specific tire and found it cheaper at a business i dont normally deal with. I asked JP if they would match and boom they did it and it all worked out great. Thank you!

Date of experience: December 28, 2025
Thailand
1 review
0 helpful votes
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Another satisfied customer
January 7, 2026

Always happy with the products I receive and the service provided by J&P Cycles.

Note for the future - DO NOT USE FEDEX for overseas shipments. They rip off the consumers and charge double the import duties for doing the job they've already been paid to do!

Date of experience: December 28, 2025
Washington
1 review
0 helpful votes
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Fat bangers EZ clutch adjuster
January 7, 2026

I ordered the fat bangers EZ clutch adjuster. And delivery was super fast. Replacing the stock plastic adjuster on my harley with this all metal unit was super fast and easy peazy. Less than 30min install thanks

Date of experience: December 27, 2025
California
1 review
0 helpful votes
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Harley Davidson showerhead parts
January 7, 2026

My experience is very satisfying. I've got my parts fast and on time if you need anything, you can call them. They won't answer you. A human will actually not recording and a very helpful.

Date of experience: December 27, 2025
Louisiana
1 review
0 helpful votes
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Received my order but wrong part
January 7, 2026

I put in my bike to check the match. 2024 HD RG CVO ST. Showed that it fit. But when I received my purchase, it was the wrong part. It looks to be the one with a hillshifter, when a CVO ST doesn't come with a hillshifter so it should be longer.

Date of experience: December 27, 2025
California
1 review
0 helpful votes
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Always what I need now he's on time
January 7, 2026
Updated review

It was time for new tires for my bike. Got online to JP cycles. Call their tech-support. Got everything taken care of order them two days later I had them.

Date of experience: December 27, 2025

A good experience with JP Cycles Customer Service is...
December 26, 2025
Previous review

A good experience with JP Cycles Customer Service is great hopefully the shipping is right on time

Date of experience: December 16, 2025
Pennsylvania
1 review
0 helpful votes
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Battery jumper/tire inflator
January 5, 2026

Ii typed battery charger in the search bar and viola! I was brought to exactly what I was looking for. Confirmation was sent quickly. Item arrived undamaged,
Hubs loved it.
Wife aced another gift.

Date of experience: December 26, 2025
Georgia
1 review
0 helpful votes
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J&P Cycles had what I needed at a fair price.
January 5, 2026
Updated review

I was looking for a particular seat for my Softail and just about every other retailer was out of stock. J&P didn't have the best price, but they had the seat in stock. Shipping was quick, and the seat arrived safely.

Date of experience: December 26, 2025

Another great experience with JP!
December 22, 2025
Previous review

Another great experience with JP! Price and availability were the deciding factors for this order.

Date of experience: December 12, 2025
Maryland
1 review
0 helpful votes
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Very Good, got the parts I needed!
January 5, 2026

Simple to order, received my order, and the right parts came. I also had a question, and called. The associate that picked up the phone was able to help me!

Date of experience: December 26, 2025
Alaska
1 review
0 helpful votes
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Perfect as always
January 5, 2026

Very helpful and knowledgeable of all the projects and products I have ordered. My go to place. Return policy is excellent. I have found that fedex is the best option for shipping less hassle in the big postal hubs on switching to USPS is the only thing that speeds things up. Seems like packages are in limbo for a couple extra days.

Date of experience: December 25, 2025
Illinois
1 review
0 helpful votes
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Buckhorns with riser!
January 4, 2026
Updated review

The Folks there steered me into my Buckhorn handlrbar and riser saved me $ while keeping the quality at 5's. Also shipping got it to me quick. Packaging was done as if they owned the parts. Can't wait to get it on my Ironhead XL. Also I thank Bonnie in chat what a sweetheart. They earned my business!

Date of experience: December 25, 2025

Like the chat feature to verify the right choice part...
December 24, 2025
Previous review

Like the chat feature to verify the right choice part 4 my bike. NICE!

Date of experience: December 14, 2025
New York
1 review
0 helpful votes
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Exhaust gasket
January 4, 2026

Ordered exhaust gaskets for 2020 softail slim got v&h they were just round a 2020 107 uses cone style gaskets no biggie went to harley got the right ones.

Date of experience: December 25, 2025
Oregon
1 review
0 helpful votes
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Shipping
January 4, 2026
Updated review

It seemed to take a long time for the order to be processed and then shipped to me. And the shipping seemed like it took awhile. I guess I've been spoiled by other providers. I just received the product I ordered and they are going to work out great.

Date of experience: December 24, 2025
Kimberly E. — J&P Cycles Rep
2 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.


You guys were really quick
March 31, 2025
Previous review

Thank you for being so quick with the order. It arrived within a few days and that is much appreciated.

Date of experience: March 21, 2025