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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Generally, don't like to buy things online on my hands on kind of guy although I received just what I was looking forward to working fine thank you
Did much research and decided to purchase Khrome Werks hp plus slip ons. Easy install and love the sound over OEM muffler. I just ordered the louvered baffle inserts to have on hand.
Quick ship. Arrived in 3 days. Fender was nice. Ordered it for my softail deluxe, this fender fits a wide range of softails with different trim, so it has a couple extra mounting holes than i expected. Ill have to buy plugs for them. Once im done itll look great.
Found the parts I needed
The order was easy and delivery was fast
Parts required some alterations to be installed
Directions were a bit sketchy
Once installed everything was solid
The windscreen did NOT fit my
Bike and is being returned now. I had confidence your website indicated it would fit my model Harley but the holes do NOT line up with my stock brackets.
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!
I tried to get 10 percent off and it would not go through. First time buyer.
Search part of website could be more accurate but you eventually find what you're looking for. Tech dept very helpful and shipping was fast.
I have recently placed a couple orders. Not all of them with j&p. I will say j&p has the best communication system then the rest. Easy ordering and communication through every step. All packages even in holiday time showed up early.
I wants a specific tire and found it cheaper at a business i dont normally deal with. I asked JP if they would match and boom they did it and it all worked out great. Thank you!
Always happy with the products I receive and the service provided by J&P Cycles.
Note for the future - DO NOT USE FEDEX for overseas shipments. They rip off the consumers and charge double the import duties for doing the job they've already been paid to do!
I ordered the fat bangers EZ clutch adjuster. And delivery was super fast. Replacing the stock plastic adjuster on my harley with this all metal unit was super fast and easy peazy. Less than 30min install thanks
My experience is very satisfying. I've got my parts fast and on time if you need anything, you can call them. They won't answer you. A human will actually not recording and a very helpful.
I put in my bike to check the match. 2024 HD RG CVO ST. Showed that it fit. But when I received my purchase, it was the wrong part. It looks to be the one with a hillshifter, when a CVO ST doesn't come with a hillshifter so it should be longer.
It was time for new tires for my bike. Got online to JP cycles. Call their tech-support. Got everything taken care of order them two days later I had them.
A good experience with JP Cycles Customer Service is great hopefully the shipping is right on time
Ii typed battery charger in the search bar and viola! I was brought to exactly what I was looking for. Confirmation was sent quickly. Item arrived undamaged,
Hubs loved it.
Wife aced another gift.
I was looking for a particular seat for my Softail and just about every other retailer was out of stock. J&P didn't have the best price, but they had the seat in stock. Shipping was quick, and the seat arrived safely.
Another great experience with JP! Price and availability were the deciding factors for this order.
Simple to order, received my order, and the right parts came. I also had a question, and called. The associate that picked up the phone was able to help me!
Very helpful and knowledgeable of all the projects and products I have ordered. My go to place. Return policy is excellent. I have found that fedex is the best option for shipping less hassle in the big postal hubs on switching to USPS is the only thing that speeds things up. Seems like packages are in limbo for a couple extra days.
The Folks there steered me into my Buckhorn handlrbar and riser saved me $ while keeping the quality at 5's. Also shipping got it to me quick. Packaging was done as if they owned the parts. Can't wait to get it on my Ironhead XL. Also I thank Bonnie in chat what a sweetheart. They earned my business!
Like the chat feature to verify the right choice part 4 my bike. NICE!
Ordered exhaust gaskets for 2020 softail slim got v&h they were just round a 2020 107 uses cone style gaskets no biggie went to harley got the right ones.
It seemed to take a long time for the order to be processed and then shipped to me. And the shipping seemed like it took awhile. I guess I've been spoiled by other providers. I just received the product I ordered and they are going to work out great.
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.
Thank you for being so quick with the order. It arrived within a few days and that is much appreciated.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Rob, I apologize you have not received an answer here. I would like to make sure you have been taken care of. Please email me at [email protected] attn. Sitejabber and include your order and or customer number and I would be glad to help. Thank you for choosing J&P Cycles and have a great day on 2 wheels.
Answer: Robert, I apologize for the delay in responding. Can you provide the order number? I would like to check and see what happened. As far as fitment, it is given to us my the manufacturer.
Answer: Hello Sebastiano, Currently we do not have that sissy bar in stock, we would have to order it in from our distributor. The current lead time is listed at about 8-10 business days to receive the item. As for the material, I do believe that it is a synthetic leather material but I cant find a direct answer to that on Cobra's site so I am not 100% sure.
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Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.