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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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My 2009 Harley Softail Crossbones. Speedometer does not securely fit with this fuel pumps bracket. The plate is welded an inch or two high preventing the mount be bolted flush to the speedometer.
The shipping was price did not to be the amount I was charged. I ordered male and female wire connectors and it was shipped in a huge box. The order could have been less expensive with the same outcome if it wasn't shipped in a box that was approx 9"x6" x 2"
Needed a replacement drive belt for my HD. Found the item I needed and added a couple oil filters.
I haven't installed the belt yet, but I have used those filters before and they work well.
Easy to order and the items were well described as to what they fit.
Very knowledgeable parts personnel at the store in Ormond Beach. They didn't have the part in stock, so I paid for it there and it was delivered to my house the next day.
I tries buying a Harley belt for my Polaris. The belt didn't work.
But.
The buying was super easy and the returns were even better.
Ordered new slip on mufflers for my new bike. Delivery took less than 1 week. Very happy with the product and the buying process.
Quick and easy process. Website was user friendly.
J&P were great to deal with. Fast shipping at a good price. I was disappointed with Baker products as they had cheaper bearings in their rebuild kit.
Happy to still be able to find parts for my old 97 Fatboy you wouldn't think it not hard to find parts for an almost 30-year old bike, but it is. Thanks J&P
Replaced my chrome skeleton hand mirrors for black version to go with my new 14 inch black handle bars and put my chrome ones on my girl's Sportster and she loves them.
Never have an issue with J&P cycles, always get what I need when I need it. Saves money and a trip to the Harley dealer 55 miles away. I might have to waite a couple of days for what I need but I know it will be the correct stuff for the job.
My order came in on time and I called with a question. Customer service answered on the first ring and immediately answered my question.
She was knowledgeable not only about my order but with items in my cart.
J&P Cycles has made this build on my Fat Boy smooth as silk.
J&P staff are always fantastic. Ordered one light, came in hard shell blister pack. Opened package and light itself was wrapped in a protective film. The light housing is a lightweight plastic with chrome colored film. When I peeled the protective film off the light it pulled the chrome film off the housing. JP easily issued a return and shipped another right out. Second unit same story. The product is extremely overpriced for the quality. At a minimum, the manufacturer needs to stop wrapping it in protective film and just leave it to the blister pack for protection. I did not try and third time; I am confident the results would have been the same.
Replaced my HD CV Carb on a 2001 Road King with Fueling 525 cam plate upgrade. Great combo. The adapter allowed the use of my K&N backing plate and stock 88 dog bowl. Looks and works great.
Awesome. Linked RPM for more savings and better shipping. Nice!
Its always fast, informative, multiple manufacturers so you have options. Reliable, no bs easy to order you don't have to be a scholar to place your order
J&P has always been my go to for bike parts. With this last order I realized after check out that I had the wrong item when I check out. They were able to get it swapped and out to me right away with out any issues!
Always top quality parts that are easy to filter to what I need and 9/10 times has exactly what I am looking for
Anytime I need parts for a bike J&P is my first stop. Throw my bike in the system and only have to sort through what will fit my bike. Anything I have ordered is always shipped that day or following morning and received in days.
I ordered the easy shifter and a new shift lever. I am getting rid of the heal toe and going to a single shifter. I am absolutely amazed and pleased on the ordering process and shipping. Super easy to navigate and quick to deliveries. Thank you
It took a week to get the first battery and then it was only an empty box.
Funny the replacement battery was took 2 days once someone figured out what to do.
That second battery came from Las Vegas and 2 days later.
Anything and everything I have bought from Jo cycles is always shipped on time and packaged real well. Customer service seems to be A1 also.
Excllent transaction and excellent shipping times as always with jp cycles. Products well packaged and in perfect condition when delivered.
Kickstand fit and came very fast considering the recent snow storms happening g all over the place! Very satisfied with my purchasing experience.
Package shipped next day and made it to my town the day after. Products are great quality with great sound at the best price on the market.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are very sorry that your original order was damaged in transit. When the original order was shipped it was shipped from New Jersey as that is where we had inventory at the time of the order. When the replacement order was placed we had inventory in our Nevada fulfiment center this is the reason of the shipping time difference to you.