Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
J&P has always been a good experience. If there are ever any issues they will resolve it. Solid company. All of us at Chilly Pig purchase parts from this company.
The Bryant M1 Bag Lights set was easy to install and fit perfectly. It says Plug N' Play, it is. I combined the set with a Custom Dynamics Brake light flasher and it works great.
The wiring is a little tight under the seat, but with patience and small zip-ties, it packs in securely without any risk of rubbing a wire on the frame or plastic.
I ordered some passenger peg mounts for my 2011 Dyna super glide. I was having a hard time finding them surprisingly enough. But i explored the J&P website and it was "dummy proof" to search up and find the mounts boom, bang, bing! Ordered them and got here at a reasonable price rate. Thanks for your hard work and attention to detail!
Been a loyal customer for many years, always get great service, precise deliveries and accurate descriptions of product on there sites
Ordered two items. Both said ships in 24 hours if ordered before 3pm. Placed order and paid for expedited (guaranteed two days) shipping. Both items showed in stock and ships in 24 hours. Got one item the second day but the second one was shipped from a different location and did not arrive with in the time frame I paid for. I feel a partial refund of the shipping is fair but really don't feel like being on the phone, listening to automated crap for a half hour.
Honestly all past experiences have been great. This was my first issue.
Got my shocks today 2-25-26 was set for 3-2-26 ordered on 2-10-26 so ahead of time packaging was in good shape and the shocks good to go.
I always go to J&P Cycles first usually they have what I'm looking for at the price I want to pay and they take the time to talk to you about the part so that you fully understand how it works if it will fit and what you can expect.
Always the best place to do business with if you own a Harley these guys are very efficient very knowledgeable polite and helpful. Best parts best prices.
Pipes came well packaged, complete hardware, no issues and fast shipping, very happy with purchase and J & P as a professional organization
I received the EZ Shift and installed it with just a little difficulty. I thought i had to use my oem bolt to attach the bracket the the shift arm and did so. Then I discovered, the smaller bolt provided was to be used instead. That allowed oem bolt to attach the shift rod to the toe shift arm. I also adjusted the shift rod a bit longer causing my toe to barely fit under the shift pedal. To get it correct I adjusted that lever a couple teeth clockwise. It appears I have both shift arms closely parallel as the instructions suggest. This set-up really made finding neutral easy and shifting easier.
Seeing the email, I needed that product to make shifting easier on my 2023 Heritage
Parts took 11 days to arrive. Trying to return them and charged for shipping. Very inconvenient return policy. I bought parts from them for years and they must've changed hands it's not the same company!
When I received the seat I was immediately impressed at how well designed it was. After installing it I noticed the rubber grommets that were installed onto the seat were loose. After cleaning the bike and trying to put the seat back on, the grommet would be out of place. I had to super glue them into place so they wouldn't come off or readjust while riding. Other than that it is a great product and would definitely buy again.
It's unnerving when Troy is always talking about hand grenades. Shared my experience with Zach Parham and never got a response.
The compensator spring turned out to be a great purchase. I was not looking forward to buying or removing the stator/rotor assembly requiring loosening the inner primary case or grinding down the inside of the case to allow for disassembly and reassembly. This part alleviated that entirely. It works like new now, wish I had done it a year ago.
I must live near a distribution center because I get everything so quickly. Prices are fair and I trust J&P more than the jungle company with my bike parts.
Easy to find what I need and what fits my bike.
I've parts are great but over the 20+ years I've been buying from J&P the site is harder to navigate. If I'm looking for something I should be able to type in a part name and not the manufacturers to find it, pretty dawned simple right? But no I have to chase all over hell & back to to find it.
Order my kit for my 3 hole oil change and it came in very quickly. Everything I needed was included and was an exact fit. I saved over $200 by performing the task myself!
Always quick and easy with perfect figment of my Harley Davidson Road King Classic
J P cycle always sends correct part ordered and probably the fastest shipping on motorcycle parts of several companies I've ordered from the last 5 yrs
I use JP Cycle for a lot of my parts cause of fast shipping and good pricing
Ho trovato tutti i pezzi che mi servono per il mio vecchio ferro, i prezzi adeguati, e ottimi tempi di consegna
Grazie
I ordered one item. An oil filter and it took too long to arrive! In this day and age, nothing should take long to be shipped and arrive in the longest time 3 days! This item took longer than 7 days.
Fast shipping. Ordered the battery that your parts finder said fit my bike. It fit in the hole but is too tall to put the cover back on and the post are turned sideways instead of up so I had to twist my cables in an unnatural way make it work. Good strong battery tho it seems.
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.
Answer: Rick, it definitely depends on the exhaust manufacturer. On our website, we do have some videos or sound clips under the product description. Otherwise, we would refer you to the manufacturer's website for sound clips. Thank you for choosing J&P Cycles and have a great day on 2 wheels.


Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.