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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,825
quality
23,201
This company responds to reviews on average within 5 days

Instant Feedback

72,172 reviews

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Florida
1 review
0 helpful votes
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Shiny lifter blocks!
March 8, 2026

J&P has always been a good experience. If there are ever any issues they will resolve it. Solid company. All of us at Chilly Pig purchase parts from this company.

Date of experience: February 26, 2026
New Mexico
1 review
0 helpful votes
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Perfect fit!
March 8, 2026

The Bryant M1 Bag Lights set was easy to install and fit perfectly. It says Plug N' Play, it is. I combined the set with a Custom Dynamics Brake light flasher and it works great.
The wiring is a little tight under the seat, but with patience and small zip-ties, it packs in securely without any risk of rubbing a wire on the frame or plastic.

Date of experience: February 26, 2026
California
1 review
0 helpful votes
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First timer
March 8, 2026
Updated review

I ordered some passenger peg mounts for my 2011 Dyna super glide. I was having a hard time finding them surprisingly enough. But i explored the J&P website and it was "dummy proof" to search up and find the mounts boom, bang, bing! Ordered them and got here at a reasonable price rate. Thanks for your hard work and attention to detail!

Date of experience: February 25, 2026

Very user friendly!
February 25, 2026
Previous review

Very user friendly!

Date of experience: February 14, 2026
North Carolina
1 review
0 helpful votes
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Always on point
March 8, 2026

Been a loyal customer for many years, always get great service, precise deliveries and accurate descriptions of product on there sites

Date of experience: February 25, 2026
Pennsylvania
1 review
0 helpful votes
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Ordered two items. Both said ships in 24 hours if ordered before 3pm. Placed order and paid for expedited (guaranteed two days) shipping. Both items showed in stock and ships in 24 hours. Got one item the second day but the second one was shipped from a different location and did not arrive with in the time frame I paid for. I feel a partial refund of the shipping is fair but really don't feel like being on the phone, listening to automated crap for a half hour.
Honestly all past experiences have been great. This was my first issue.

Date of experience: February 25, 2026
Alaska
1 review
0 helpful votes
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Got it in Alaska
March 8, 2026

Got my shocks today 2-25-26 was set for 3-2-26 ordered on 2-10-26 so ahead of time packaging was in good shape and the shocks good to go.

Date of experience: February 25, 2026
Alabama
2 reviews
0 helpful votes
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Great company great people great products great prices
March 7, 2026
Updated review

I always go to J&P Cycles first usually they have what I'm looking for at the price I want to pay and they take the time to talk to you about the part so that you fully understand how it works if it will fit and what you can expect.

Date of experience: February 25, 2026

Always the best place to do business with if you own...
February 24, 2026
Previous review

Always the best place to do business with if you own a Harley these guys are very efficient very knowledgeable polite and helpful. Best parts best prices.

Date of experience: February 14, 2026
Kentucky
2 reviews
0 helpful votes
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Ordered slip ons
March 7, 2026

Pipes came well packaged, complete hardware, no issues and fast shipping, very happy with purchase and J & P as a professional organization

Date of experience: February 25, 2026
Texas
2 reviews
0 helpful votes
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Making my Harley to my liking.
March 7, 2026
Updated review

I received the EZ Shift and installed it with just a little difficulty. I thought i had to use my oem bolt to attach the bracket the the shift arm and did so. Then I discovered, the smaller bolt provided was to be used instead. That allowed oem bolt to attach the shift rod to the toe shift arm. I also adjusted the shift rod a bit longer causing my toe to barely fit under the shift pedal. To get it correct I adjusted that lever a couple teeth clockwise. It appears I have both shift arms closely parallel as the instructions suggest. This set-up really made finding neutral easy and shifting easier.

Date of experience: February 22, 2026

Seeing the email, I needed that product to make shifting...
February 23, 2026
Previous review

Seeing the email, I needed that product to make shifting easier on my 2023 Heritage

Date of experience: February 13, 2026
Connecticut
1 review
0 helpful votes
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Parts took long time to come.
March 6, 2026

Parts took 11 days to arrive. Trying to return them and charged for shipping. Very inconvenient return policy. I bought parts from them for years and they must've changed hands it's not the same company!

Date of experience: February 24, 2026
Kimberly E. — J&P Cycles Rep
3 weeks ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Georgia
1 review
0 helpful votes
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When I received the seat I was immediately impressed at how well designed it was. After installing it I noticed the rubber grommets that were installed onto the seat were loose. After cleaning the bike and trying to put the seat back on, the grommet would be out of place. I had to super glue them into place so they wouldn't come off or readjust while riding. Other than that it is a great product and would definitely buy again.

Date of experience: February 24, 2026
Arizona
1 review
0 helpful votes
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Troy Is an angry person.
March 6, 2026
Updated review

It's unnerving when Troy is always talking about hand grenades. Shared my experience with Zach Parham and never got a response.

Date of experience: February 24, 2026

Great price on tire
February 23, 2026
Previous review

Great price on tire

Date of experience: February 13, 2026
Florida
1 review
0 helpful votes
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Saved me a ton of time, money and aggravation
March 6, 2026
Updated review

The compensator spring turned out to be a great purchase. I was not looking forward to buying or removing the stator/rotor assembly requiring loosening the inner primary case or grinding down the inside of the case to allow for disassembly and reassembly. This part alleviated that entirely. It works like new now, wish I had done it a year ago.

Date of experience: February 24, 2026

Nice site, easy checkout
February 23, 2026
Previous review

Nice site, easy checkout

Date of experience: February 13, 2026
New Jersey
1 review
0 helpful votes
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Fast shipping great products fair pricing
March 6, 2026
Updated review

I must live near a distribution center because I get everything so quickly. Prices are fair and I trust J&P more than the jungle company with my bike parts.

Date of experience: February 24, 2026

Easy to find what I need and what fits my bike
February 23, 2026
Previous review

Easy to find what I need and what fits my bike.

Date of experience: February 13, 2026
Utah
1 review
0 helpful votes
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Site navigation
March 6, 2026

I've parts are great but over the 20+ years I've been buying from J&P the site is harder to navigate. If I'm looking for something I should be able to type in a part name and not the manufacturers to find it, pretty dawned simple right? But no I have to chase all over hell & back to to find it.

Date of experience: February 24, 2026
Texas
1 review
0 helpful votes
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Oil change 2012 Road King Classic
March 6, 2026
Updated review

Order my kit for my 3 hole oil change and it came in very quickly. Everything I needed was included and was an exact fit. I saved over $200 by performing the task myself!

Date of experience: February 24, 2026

Always quick and easy with perfect figment of my Harley...
February 23, 2026
Previous review

Always quick and easy with perfect figment of my Harley Davidson Road King Classic

Date of experience: February 12, 2026
Illinois
1 review
0 helpful votes
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Correct parts fast shipping
March 6, 2026
Updated review

J P cycle always sends correct part ordered and probably the fastest shipping on motorcycle parts of several companies I've ordered from the last 5 yrs

Date of experience: February 24, 2026

I use JP Cycle for a lot of my parts cause of fast...
August 5, 2025
Previous review

I use JP Cycle for a lot of my parts cause of fast shipping and good pricing

Date of experience: July 25, 2025
Ukraine
1 review
0 helpful votes
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Perfetto
March 6, 2026

Ho trovato tutti i pezzi che mi servono per il mio vecchio ferro, i prezzi adeguati, e ottimi tempi di consegna
Grazie

Date of experience: February 24, 2026
New York
1 review
0 helpful votes
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Easy shopping BUT!
March 6, 2026

I ordered one item. An oil filter and it took too long to arrive! In this day and age, nothing should take long to be shipped and arrive in the longest time 3 days! This item took longer than 7 days.

Date of experience: February 23, 2026
Maryland
1 review
0 helpful votes
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Wrong size
March 5, 2026

Fast shipping. Ordered the battery that your parts finder said fit my bike. It fit in the hole but is too tall to put the cover back on and the post are turned sideways instead of up so I had to twist my cables in an unnatural way make it work. Good strong battery tho it seems.

Date of experience: February 23, 2026
Kimberly E. — J&P Cycles Rep
3 weeks ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.