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From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Overall the shopping experience was good, but I noticed that they overcharge the sales tax.
I needed a part, they had it. I bought the part. Bike is fixed.
If you own a bike, no matter what kind J@P cycles has your parts and best deals out there
J@p have the best parts and best prices around
The parts did not match the instructions and would not fit. The parts looked to be unfinished.
Had no problems finding the parts with a different selection of them good prices
I was happy with the products but was surprised that the 3 hole kit didn't come with the derby cover gasket
Always good experience shipping is 2nd to none thanks keep up the good work. Satisfied customer.
Really easy experience and very intuitive controls on the website. Thoroughly enjoyed the fact that I can put my bikes in and then find matching parts.
Website was very intuitive and easy to make online purchase. Did appreciate the military discount a great deal.
Haven't used J&P in a while only because I bought a new bike in '! 8. Now that it is getting to the age and miles I am glad that J&P is there for me. Easy to use and free shipping over a reasonable purchase price. When you need help the chat option is ready to help with an actual agent instead of trying to wrangle with an AI debacle. Great site for parts and extras.
Pretty easy to navigate and the speed and knowledge of chat far surpasses that of other sites.
Needed a cover for my Wide Glide and guessed a Large cover would work. It did, but I would have preferred having the sizes include specific models named per size. The cover that wore out was purchased from Harley years ago specifically for the Wide Glide. I get that HD has many fewer models than JP, but...
It would be nice to have a size guide - I noted my bike (05 Wide Glide), but there was no comment about the cover size I chose fitting. I didn't want to chat.
The new throttle by wire is a little better than the old one, but by no means is it smooth. Not satisfied at all with its performance
I live in a small town that usually takes Amazon a week to deliver to, I got my motorcycle tire next day. Thanks so much!
I needed a rear brake master cylinder rebuild kit for a no name after market master cylinder. They had the closest thing I could find at a good price. The shipping was pretty quick also.
Ordered new tires for my Harley, was told it would take a week. It took two days! Very happy with the shipping time
Don't know how that little piece works so good. But neutral falls in so easy. Love it
Had a good if not the best possible experience and every effort was made to make me a satisfied customer
Thank you
Steve in Oregon
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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