On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Fast shipping, Seems to be a quality part. Exactly what I ordered and will order from J&P again. Highly recommend.
The cover needed me to make new holes in the front for it to fit the seat bolts now I have 2 holes in the cover that are just open I think that 2 chrome studs will work but I need to find them can you help with that
Excellent product, easy to order, arrived on time, easy to install looks great
The product does not me the standards for a comfortable ride for the passenger. The backrest sits too close to the seat to where it pushes the passenger into the righter.
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.
My only issue is the windshield had a small scratch on it when I unpackaged it
Timely delivery, perfect fit, easy navigation of website. Extremely satisfied with product.
Purchased some grips. Had an issue in installation but worked through it with customer service. All my issue but they were patient and issue was resolved.
Part fit perfectly …. Looks and works just like the original…. Installed 123.
Wow, I can't believe how great this purchase was. So easy shipping was quick and no damage
JP Cycles always gives great customer service and fills my orders quickly!
Been a customer for years and will continue. Great service and selection.
As always my items was exactly as advertised and delivery was quick and painless
Never had anything but good experiences with JP cycles
Overall the shopping experience was good, but I noticed that they overcharge the sales tax.
I needed a part, they had it. I bought the part. Bike is fixed.
If you own a bike, no matter what kind J@P cycles has your parts and best deals out there
J@p have the best parts and best prices around
The parts did not match the instructions and would not fit. The parts looked to be unfinished.
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.
Had no problems finding the parts with a different selection of them good prices
I was happy with the products but was surprised that the 3 hole kit didn't come with the derby cover gasket
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!