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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,882
quality
23,703
This company responds to reviews on average within 5 days

Instant Feedback

73,577 reviews

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
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Fast shipping
September 5, 2025

Needed a tire quick and JP cycles was there with fast shipping

Date of experience: August 26, 2025
Louisiana
1 review
0 helpful votes
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Satisfied it
September 5, 2025

It was very hard to find the fender rails for my bike when I saw that ya'll had them in stock I was very pleased

Date of experience: August 26, 2025
New Jersey
1 review
0 helpful votes
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Vance & Hines slip-ons
September 5, 2025

I ordered the pipes I believe on a Thursday, and had them in my hands by Monday. I was not expecting them to be delivered that fast, so that was great.
The only bad thing was that the pipes did not come with a set of installation instructions, and when I went to search for them on the V&H website, I had no luck at all. Good thing there was a YouTube video on it.
But the install went smooth; it only took 2 hours and the sound on these pipes is amazing.

Date of experience: August 26, 2025
Georgia
1 review
0 helpful votes
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Always been good to use!
September 5, 2025

Been using them for years. Always ships fast and great giving updates on deliveries. Has always packaged shipments great like they know it's going on, or in, my pride and joy!

Date of experience: August 26, 2025
Tennessee
2 reviews
0 helpful votes
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Excellent
September 5, 2025

Excellent customer experience. Nothing to complain about top notch.

Date of experience: August 26, 2025
Iowa
1 review
0 helpful votes
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Guard bolted right on with no issues
September 5, 2025
Updated review

Looks great and is more durable than the plastic guard it replaced

Date of experience: August 26, 2025

Would like to comment after product arrives
August 22, 2025
Previous review

Would like to comment after product arrives

Date of experience: August 11, 2025
New York
1 review
0 helpful votes
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Tire Plug Kit
September 5, 2025

Nice kit. It's small enough to keep on the bike for an emergency repair. It has everything you you need but the plugs are pretty large making it difficult to get into the puncture hole of a motorcycle tire, and the 3 included cartridges are not enough to fill a tire you will need to keep a small air pump with you.

Date of experience: August 26, 2025
Georgia
1 review
0 helpful votes
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Handle bar covers
September 5, 2025

Great experience with quick delivery. Will order from J&P again soon.

Date of experience: August 26, 2025
Washington
2 reviews
0 helpful votes
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Exactly what I ordered.
September 5, 2025
Updated review

I have ordered many parts from J&P over recent years and I'm always pleased with the process and what is delivered.

Date of experience: August 25, 2025

Double Check
July 21, 2025
Previous review

I entered the part number I wanted to order, but didn't receive the correct part. Partly my fault as I didn't double check before I confirmed the purchase. Luckily it was an inexpensive part. First time this has happened when ordering from J&P.

Date of experience: July 11, 2025
New York
1 review
0 helpful votes
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Great service
September 5, 2025
Updated review

Fast delivery right parts fits perfectly always satisfied with the service and with the parts JP cycles is the best

Date of experience: August 26, 2025

Fast delivery
April 9, 2025
Previous review

Great service as usual fast delivery happy camper good products always ordering from Jo cycle parts fit with no problem

Date of experience: March 29, 2025
Minnesota
1 review
0 helpful votes
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Same as always
September 5, 2025
Updated review

Merchandise as described. Expeditious shipping. Why should I enter 50 characters. I don't want to enter 50 characters. Why should I enter 50 characters. See, I was being nice and respectful. Now you don't get respect. Have ya heard of Dennis Kirk. Maybe I will take my business to Kirk next time. Have I got to 50 characters yet. Why are you messing with me?

Date of experience: August 25, 2025

Been here many times before
August 24, 2025
Previous review

Been here many times before. Has been a while and it has been smooth as always

Date of experience: August 14, 2025
Colorado
1 review
0 helpful votes
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Knowledgeable Associate!
September 5, 2025

I was having trouble finding floorboards for my 2017 sportster. The rep at J&P figured out that I needed an adapter and directed me to the perfect parts. Once I got those, finding boards was a breeze!

Date of experience: August 25, 2025
Ohio
1 review
0 helpful votes
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Fun and easy way to look for your motorcycle parts
September 5, 2025
Updated review

J&P does a great job explaining each part and making sure it will fit your vehicle. I've order dozens of parts from them and I've never had a problem with shipping, functionality, or service

Date of experience: August 25, 2025

Front brake lever
May 14, 2025
Previous review

Delivered on time and the package was in great condition. Pretty cool you get some stickers and small merch inside the box

Date of experience: May 4, 2025
Tennessee
1 review
0 helpful votes
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Bilt Helmet
September 5, 2025

Order was shipped fast and the helmet was very nice and as expected!

Date of experience: August 25, 2025
New York
1 review
0 helpful votes
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Bit boss helmet
September 5, 2025
Updated review

I have had this same helmet before and very satisfied with the fit and looks, and price.

Date of experience: August 25, 2025

Easy and quick to lace order
August 22, 2025
Previous review

Easy and quick to lace order

Date of experience: August 11, 2025
Kentucky
1 review
0 helpful votes
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Helmets
September 4, 2025

Ordered and received items I a timely manner………….……………………..

Date of experience: August 11, 2025
New Hampshire
1 review
0 helpful votes
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Handguards
September 4, 2025

On the site it said the handguards fit my bike. They did not I had to modify them and my blinkers are crooked. I think you forgot to send necessary hardware or they are the wrong ones.

Date of experience: August 25, 2025
Kimberly E. J&P Cycles Rep
7 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!

Minnesota
1 review
0 helpful votes
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Brain buckets
September 4, 2025

Ordered 2 clearance Shuberth helmets and while shipping was quicker before abandoning the Iowa warehouse 4 days was fine… will still order parts from Dennis Kirk when possible since I can still get parts from them next day…

Date of experience: August 25, 2025
Wyoming
1 review
0 helpful votes
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Went in hoping to pick up a dashboard plate and manual for a 96 Electra glide did not have items in stock I expected that due to age of bike but salesman ordered them for me took my payment had them shipped to my home in Wyoming

Date of experience: August 25, 2025
Massachusetts
1 review
0 helpful votes
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Very good delivery
September 4, 2025

Tires were exactly what I ordered, process was easy and fast.

Date of experience: August 25, 2025