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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,829
quality
23,217
This company responds to reviews on average within 5 days

Instant Feedback

72,174 reviews

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Illinois
1 review
0 helpful votes
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Tires
March 12, 2026
Updated review

Easy enough. And when I needed help with tire size. Online chat was helpful she came up with size shortly.

Date of experience: March 2, 2026

Your website is not good tried to purchase inner tubes...
May 24, 2025
Previous review

Your website is not good tried to purchase inner tubes with shop my ride and it showed every inner tube you carry. Didn't have time to go through every one so I didn't purchase. Also wanted tires for my antique Harley couldn't find my size everything is metric. Tire conversion tables didn't work for me either also hard to find a matched set of tires had back tire but not front and so on. Also I will add your Taylor MI store looks like its going out of business shelves are bare they didn't even have an oil filter for my Harley sportster or my kawasaki. I have been buying parts from J&P for many years. I also miss your catalogs for older Harleys. Dissapointed

Date of experience: May 14, 2025
1 review
0 helpful votes
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Alls Good!
March 12, 2026
Updated review

Ordered my part on a Friday and it was at my door on Monday. Good quality part and good price.

Date of experience: March 2, 2026

Quick service and if there is any issues they are always...
February 28, 2026
Previous review

Quick service and if there is any issues they are always resolved

Date of experience: February 18, 2026
1 review
0 helpful votes
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Searched online for a front tire. After numerous other sites suggested alternate sizes or showed my size as unavailable, I found J&P had it in stock at a great price.

Date of experience: March 2, 2026
Texas
1 review
0 helpful votes
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4rrwerfdwefwqefqwef
March 12, 2026
Updated review

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Date of experience: March 2, 2026

, k., mmmmmmmmmmmmmmmmm
October 31, 2025
Previous review

Mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Date of experience: October 20, 2025
Washington
1 review
0 helpful votes
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Outstanding service as always
March 12, 2026

The great thing about ordering from JP Cycles is that it is part of comoto which makes it nice for example I bought tires from JPC and I'm getting them mounted at Cycle Gear at a discount.they also do product reviews on YT so you can make wise decisions.

Date of experience: March 1, 2026
1 review
0 helpful votes
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Stage 1 purchase
March 12, 2026

They had everything i needed, huge selection of products to choose from..

Date of experience: March 1, 2026
1 review
0 helpful votes
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Awesome Pipes!
March 12, 2026

I received my new Cobra pipes within 1 week of ordering!
Installation went well and I absolutely LOVE their sound! I'd rate a 10 out of 10.!

Date of experience: March 1, 2026
1 review
0 helpful votes
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One was right One was not
March 12, 2026

I paid for 2 of the same valve stems one was the right size the other was too big but the package said both was same size. One valve stem was in wrong package and could not be used

Date of experience: February 26, 26
1 review
0 helpful votes
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RPM Rewards
March 11, 2026
Updated review

It was very easy to endeavor and it came in a email

Date of experience: March 1, 2026

It was a pleasure ordering from J&P cycle
May 2, 2025
Previous review

Indexing was easy delivery quickly. And in good shape. I recommend J&P cycle

Date of experience: April 21, 2025
1 review
0 helpful votes
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Battery
March 11, 2026

I am happy that I got the correct battery for my motorcycle I have been surching forever for it but I am a bit upset that I have to fill the battery with the fluid myself. I think it should already come with it ready to install

Date of experience: March 1, 2026
California
1 review
0 helpful votes
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Great upgrade for FLHXS
March 11, 2026

I bought this battery based on the reviews. The bike definitely starts up easier and quicker than the OWM AGM battery. Other reviews suggested it comes with foam dampening with it, mine did not. I am guessing that is different of the battery, maybe. Only minor concern ai have is the battery molding is too close on the ground post to get the trickle charger clamps on. I had to intall the post bolts in to connect the leads to do the pre charge for it.

Date of experience: March 1, 2026
1 review
0 helpful votes
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Great company. Quality parts.
March 11, 2026
Updated review

They are always freaking professional getting my orders out right away keeping me updated through email and tracking numbers. Always ready to lend a hand with the customer service department should need ever arise. I give the company five stars.

Date of experience: March 1, 2026

Love JP cycles professional
February 25, 2026
Previous review

Love JP cycles
Professional

Date of experience: February 14, 2026
1 review
0 helpful votes
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My new "go to" tire place.
March 11, 2026

My local small business cycle shop where I use to buy tires has closed the doors. I have concerns when buying tires "on-line", worried I might get out dated tires that have been sitting in a warehouse. I've have bought two tires in the last few months from J&P and both have been delivered fresh, flawless, quickly and fairly priced!

Date of experience: February 17, 2026
Ohio
1 review
0 helpful votes
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Ordered stuff for my 23 HD Softail and my 24 HD Street and have not been disappointed! Always arrives on time or a day earlier. Always packed and boxed perfectly! Recent order was a new clutch cable for my street glide. Came with everything need for quick install! Will definitely be ordering more from them!

Date of experience: February 28, 2026
Texas
1 review
0 helpful votes
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Solid vendor for ADV moto parts
March 10, 2026

Purchased oil and filter for my ADV motorcycle and received prompt order confirmation, delivery, and shipment tracking. Would recommend for proactive maintenance of your motorcycle, too.

Date of experience: February 28, 2026
1 review
0 helpful votes
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.
March 10, 2026

Ordered small bc medium was OOS. Small was just the right size. Female ~115 lbs 5'5", not curvy. Very comfortable under flannel lined jeans. Would purchase again, expensive but still cheaper than medical bills.

Date of experience: February 22, 202
1 review
0 helpful votes
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Website
March 10, 2026

No matter what I type into the search bar, I gave to scroll for several pages to find anything remotely close to what i typed in. Maybe revisit and revise how the website works

Date of experience: February 27, 2026
Kimberly E. J&P Cycles Rep
3 weeks ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

1 review
0 helpful votes
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Just in time
March 9, 2026

Needed a clutch adjuster for an upcoming trip. JP had one and got it shipped asap. Product was great and installed easily. Because of the fast shipping and delivery we were able to make our trip and replace that terrible oem clutch cable adjuster that broke.

Date of experience: February 27, 2026
1 review
0 helpful votes
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Excellent Help on product
March 9, 2026
Updated review

I purchased spark plugs, but they wouldn't work. The customer service suggested maybe they were gap wrong. But most spark plugs I assume they're gonna be pre-gap. But these were pre- gap wrong so I gapped them right!

Date of experience: February 27, 2026

Well, it said 50% off but no 50% off was given got...
February 26, 2026
Previous review

Well, it said 50% off but no 50% off was given got a text for 10% off but no 10% was given
I mean, if you're gonna say there's something off it shouldn't matter what item you buy

Date of experience: February 16, 2026
1 review
0 helpful votes
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Fair pricing and quality parts.
March 9, 2026

Haven't installed yet but much better than Oem parts at a very fair price. Shipped to Canada, weirdly had no estimate on when it will come but be patient and it'll show up.

Date of experience: February 27, 2026