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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,836
quality
23,306
This company responds to reviews on average within 5 days

Instant Feedback

72,408 reviews

We monitor reviews for authenticity

Kentucky
1 review
0 helpful votes
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Easiest purchase ever!
September 7, 2025

Had no issues at all site was easy to verify my size and find the compound i wanted

Date of experience: August 28, 2025
Illinois
1 review
0 helpful votes
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EASY ORDERING PROCEDURES
September 7, 2025

FAST AND EASY AND WITH MILITARY DISCOUNT. EVERYTHING YOU ARE LOOKING FOR IN ONE WEBSITE, DIDNT NEED CUTOMER SERVICE HELP, BUT THEY DO OFFER IF YOU HAVE ANY QUESTIONS ON PRODUCTS.

Date of experience: August 28, 2025
Massachusetts
1 review
0 helpful votes
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Inventory exemplary
September 7, 2025
Updated review

J&P Cycle website makes looking for parts for my 1958 FLH or 2001 FXDL seamless. Actually surprising that I was able to find plugs, air filter, oil filter and kickstand for my vintage bike.

Date of experience: August 28, 2025

All good
August 26, 2025
Previous review

All good. Surprised at the assortment of parts that will fit a vintage 1958 HD FLH

Date of experience: August 16, 2025
New York
1 review
0 helpful votes
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Cell phone holder
September 7, 2025
Updated review

Fast, reliable, service and shipping as always. Thank you J&P Cycles.

Date of experience: August 28, 2025

Excellent customer service and shipping
August 27, 2025
Previous review

Excellent customer service and shipping.

Date of experience: August 17, 2025
Wisconsin
1 review
0 helpful votes
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Good value
September 7, 2025

The website was well organised and i found what I needed easily

Date of experience: August 28, 2025
Kansas
1 review
0 helpful votes
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Good purchase
September 7, 2025

Parts i order are oem quality, have always had good service, ships quickly, never had back order problems

Date of experience: August 28, 2025
Minnesota
1 review
0 helpful votes
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Good service
September 7, 2025
Updated review

I called to get advice and help the person I talk to was awesome 😎

Date of experience: August 28, 2025

I forgot his name but whoever helped me today was very...
August 26, 2025
Previous review

I forgot his name but whoever helped me today was very nice and helpful so thank you

Date of experience: August 16, 2025
Maryland
1 review
0 helpful votes
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Never buying from JP cycles again
September 7, 2025

Took over a week for the order because you use USPS... I will never buy again because it takes too long. You should use a more expedited shipping. Most people buy part because they are repairing a bike. Waiting a week is ridiculous

Date of experience: August 28, 2025
Kimberly E. — J&P Cycles Rep
7 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Pennsylvania
4 reviews
0 helpful votes
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Fatboy gasket replacement
September 7, 2025
Updated review

Well my 1990 Fatboy with *******. 0 miles on it started a oil leak at the upper head gasket. Had that. But needed these to put it all the way back together. Prices where fair market prices. Standard Shipping was slow. Longer then a week which tried my patience. Had order big enough to get free standard shipping but slow slow delivery. Now I remember why I slowed down ordering for here was the wait time to get your parts and Harley Davidson still has my parts available. Otherwise once here all where what was needed as Harley has stopped most of them. Bike back together and running fine again. Glad they where here once again.

Date of experience: August 28, 2025

Had a need for special parts
August 27, 2025
Previous review

Had a need for special parts. Had a discount code. So here I am and got just what I needed. Had to look and cross check but still best deal in town so another order from me after years of not needed anything. Glad it all came together.

Date of experience: August 16, 2025
Sri Lanka
1 review
0 helpful votes
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Good
September 7, 2025

It was good?……………………………………………………………………………………………………………………………………………………………

Date of experience: August 28, 2025
Louisiana
1 review
0 helpful votes
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Easy to order parts
September 7, 2025
Updated review

Didn't have any problems getting the part I wanted that fits my bike properly

Date of experience: August 28, 2025

It was good!
August 24, 2025
Previous review

It was good!

Date of experience: August 13, 2025
California
2 reviews
0 helpful votes
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Mini speedo for the junkyard Sporty
September 7, 2025

Excellent customer service and prices. What else could one possibly need or ask for?

Date of experience: August 27, 2025
Washington
1 review
0 helpful votes
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Great product, good service
September 7, 2025
Updated review

This is the replacement basket for my cup holder. It is the mesh bag and lasts about 5 years.

Date of experience: August 27, 2025

Just wish it was available at the store in Sturgis...
August 24, 2025
Previous review

Just wish it was available at the store in Sturgis last week while there. But this was easy as the Kuryakin tent gave me the stock number.

Date of experience: August 13, 2025
Washington
2 reviews
0 helpful votes
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Always a great experience
September 7, 2025

Always nice to order from you. Get what i need usually faster than expected and always what I need

Date of experience: August 27, 2025
Indiana
1 review
0 helpful votes
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My experience ordering a product.
September 7, 2025

Looking on your site there was always a 10%discount and free shipping on orders over $50.00 or more. The Mustang seat I ordered was over $700.00. No discount, no free shipping. Love the Mustang seat. The lip service is disappointing.

Date of experience: August 27, 2025
Kimberly E. — J&P Cycles Rep
7 months ago

Your shipping was free. We sincerely apologize for any issues you encountered while applying the promo code. To ensure you're eligible, please verify that you're logged into your account, as guest accounts may not qualify for promotional discounts. While we offer a variety of promo codes for both new and existing customers, some manufacturers restrict discount eligibility, which is why exclusions do apply. Additionally, certain promotions may have additional restrictions. If you have any questions before placing your order, please don’t hesitate to reach out to us at We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to he. We’ll be happy to assist you in confirming any exclusions or restrictions. Once again, we appreciate your feedback and look forward to serving you in the future.

Colorado
1 review
0 helpful votes
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Papo
September 7, 2025

Overall an excellent experience, will recommend to all friends.
Keep up the excellent work.

Date of experience: August 27, 2025
Illinois
1 review
0 helpful votes
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Lights fir the motorcycle
September 7, 2025

Looking for passing lamp bulbs for my motorcycle. Found them with no problem on the web site. Ordered them and recieved withing a few days. Fit perfect.

Date of experience: August 27, 2025
California
1 review
0 helpful votes
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Cam for Harley
September 7, 2025

Very prompt service. Very satisfied. Receive the product in a timely manner undamaged

Date of experience: August 27, 2025
Virginia
1 review
0 helpful votes
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Saddleman makes some really great Sissybar bags.
September 7, 2025
Updated review

I have a Wideglide, I have yet to find a sissybar bag that fits in perfectly with the curve of the rear fender. I looked and looked, this one is the best I could find.

Date of experience: August 27, 2025

They are as advertised.
May 30, 2025
Previous review

Good, as expected. Don't know what else to put here. I punched in what I needed and a selection of filters came up.

Date of experience: May 20, 2025
Illinois
1 review
0 helpful votes
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Great
September 6, 2025
Updated review

Easy to use website easy to order and the parts arrived in a timely fashion

Date of experience: August 27, 2025

Great
July 3, 2025
Previous review

Easy to order fast shipping. I'll do business with them again in the future.

Date of experience: June 23, 2025