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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,838
quality
23,314
This company responds to reviews on average within 5 days

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72,420 reviews

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Georgia
1 review
0 helpful votes
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All around fast and convenient. Great prices on the products and quick delivery time with free shipping.

Date of experience: March 18, 2024
Wisconsin
1 review
0 helpful votes
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Shipping
March 29, 2024

Statement of next day shipping is not always true. Some of the items are shipped direct and others from different warehouses. When it is shipped USPS you can wait more than 10 days to receive your items.

Date of experience: March 18, 2024
Kansas
1 review
0 helpful votes
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Good
March 29, 2024

Got parts fast and packed well and a good price...!.

Date of experience: March 18, 2024
Ohio
1 review
0 helpful votes
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Best around
March 29, 2024

They helped me with every question I had and if they didn't have the part I was looking for they directed me to a place that did

Date of experience: March 18, 2024
Vermont
1 review
0 helpful votes
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Progressive shocks
March 29, 2024

Always a pleasure to work with this company! Over the last 15 years I've never been unsatisfied

Date of experience: March 18, 2024
Colorado
1 review
0 helpful votes
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Cam shoes
March 29, 2024

Well they are in and we shall see how long they hold up. Overall they appeared to be pretty decent, did notice that the rear cam shoe is a tight fit in the cam shoe tool, took some playing with but I got it in. I did feel like the price was a little high but everyone knows HD stands for hundreds of dollars 😂

Date of experience: March 18, 2024
South Carolina
2 reviews
0 helpful votes
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Fast easy simple and worry free
March 29, 2024

Everything I have always ordered comes I damaged and free shipping on time. No complaints. Always have what I need. Thanks JP Cycles

Date of experience: March 18, 2024
Colorado
2 reviews
0 helpful votes
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Good Job J&P
March 28, 2024

All excellent and I'll be back for more...Thank You!

Date of experience: March 18, 2024
Idaho
2 reviews
0 helpful votes
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Tank
March 28, 2024

Was quick and arrived in great shape. Can't wait to get it painted and put on.

Date of experience: March 18, 2024
North Carolina
1 review
0 helpful votes
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Great service
March 28, 2024

Found the windshield I was looking for, checkout and delivery went great. Product arrived packaged well. Highly satisfied.

Date of experience: March 18, 2024
California
1 review
0 helpful votes
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Fast shipping
March 28, 2024

Great price and quick shipping! J&P cycles is our go to for all of our motorcycle needs!

Date of experience: March 18, 2024
Florida
1 review
0 helpful votes
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Your parts people at the counter were very professional and very knowable. My parts arrive 2 days earlier than expected.

Date of experience: March 18, 2024
Missouri
1 review
0 helpful votes
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Bought another Condor wheel chock. I like the Condor very much. I have 2 on lifts, 2 on trailer, and now 1 multi tasker.

Date of experience: March 18, 2024
Connecticut
1 review
0 helpful votes
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Great parts!
March 28, 2024

I ordered new khrome werk exhaust slip ons for my harley road king. Exactly what I was looking for and showed up when they said they would.

Date of experience: March 18, 2024
Michigan
1 review
0 helpful votes
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Good Service
March 28, 2024

Very pleased with the service from J&P. My order came in time and how I expected it to be. Thank you

Date of experience: March 18, 2024
Montana
1 review
0 helpful votes
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Had what I needed and easy check out and service and experience is always consistent.

Date of experience: March 18, 2024
Georgia
1 review
0 helpful votes
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It fit perfectly
March 28, 2024

They carry high quality parts and accessories. They let you know if it will fit your particular bike before you make the purchase. The prices are reasonable.

Date of experience: March 18, 2024
Michigan
1 review
0 helpful votes
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OK parts
March 28, 2024

Never did get 10 percent off helmet locks work as expected popsicle pegs look good but will not stay folded up had to put nylon washer between stand off and peg body to fix that

Date of experience: March 18, 2024
Texas
1 review
0 helpful votes
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Awesome service
March 28, 2024

Was great, finally was able to purchase part been searching for 3 months JP came through for me

Date of experience: March 18, 2024
Ohio
1 review
0 helpful votes
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Fast and Easy
March 28, 2024

Had to replace My grips after a crash, but because of past order tracking, was able to get the exact same parts again, no problem. Thanks agiain J&P Cycles, My Bike wil be as good as new!

Date of experience: March 18, 2024