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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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I purchased 2 Shinko tires. I was with how fast I received them and that the born on dates were under a year old.
I ordered it in australia and it arrived before i even blinked my eyes
Easy system to navigate and have a lot of parts. For victory motorcycles I was surprised at the amount of inventory they have!
Your website is easy to navigate and I found the parts immediately. Received my order correctly the first time in 4 days.
They had what i needed, and shipped the product quickly.
I did learn buying Michelin commander lll touring tires that when I was looking for my back tire which is a commander ll the size 140/90 B16 when I ordered the commander lll the size shows MU85 B15 which is the same size.
They helped me get situated on my return on a reasonable time and were very transparent.
As always great to do business in a local store that makes it easy to receive our precious parts
Order was exactly what I wanted. And delivered quickly. Faster than I expected.
Great company, great products, fast shipping, these shinkos are the new tires of 2024 A+A+
Order was as expected. Shipping was somewhat slow and tracking not normal but product arrived finally.
Ordered all the fluids for ab3 hole service on my 01 HD RK. Everything came in a kit which was awesome.
I was searching for a helmet and they were very helpful. They didn't have my size in stock but made sure it was shipped to me fairly quickly.
Got sent the wrong brake line and there was some confusion bout the picture online and what I actually ordered and got. Talked to Kat over the phone and quickly replaced it with the right kit.
I've ordered from them several times. Never an issue!
It would be nice to have better Instructions. You need to know what your doing to install this properly
Fast delivery and competitive prices! Have loved at other places and this place was the cheapest on the market for the certain item I purchased
Great service parts were shipped quickly and received quickly, very happy
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


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