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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Got it on time and that was probably the most important part.
Found the seat I needed at standard price point…nuff said.
Great quality and super fast shipping as always! Love J&P!
With the bike match feature, finding the parts for my bike is faster and easier. I love and perfer this site.
My only concern is shipping options. Had to pay more for shipping because they didn't offer a standard us mail option.
The website is easy to navigate and the parts match assistance piece has never been wrong. Part came sooner than expected and worked flawlessly.
Happy with the overall products, but one. V&H Stingray air breather. Poor workmanship on item #6. The Venturi Naked Backing Plate is just tacked welded. You can see daylight. I corresponded to V&H this is the response.Hello,
All of our intakes are just tack-welded. There is no rideability issues and no leaks. This will not do any harm.
Thank you,
Rider Support Team
VANCE & HINES
******* Rosecrans Ave. Santa Fe Springs, CA *******
T. *******529 f. *******110
Received my tires in a timely fashion. Tires were in great shape, and we're at a good price.
Same as always. I bought a lot of parts from j &p cycle And have been pretty satisfied.
I received a battery for my motorcycle which was damaged. I did not realize it was damaged until the day after I received it and at that point the box it came in which was not damaged I had already sent to recycling. By then engaged an agent named Kimberly via chat and essentially was told without the box which I already discarded they cannot do anything for me and that they were escalating it to some other department and I had to wait 48 hours for an email. The 48 Hours came and went and I emailed Kimberly who had sent me an email telling me to wait for the 48-hour email and asked for a supervisor then the next day a supervisor emailed me and said that I was in the wrong for discarding the box it came in however they would be sending me a new battery. All in all it took nine days to essentially get what I originally purchased having to go back and forth and having shipping issues. I am not sure I will ever do business with J&P Cycles again because of this nightmare.
Tried to purchase an axle but for some reason can't post an axle to Australia not a big item don't understand
An easy install, definitely needed the washers that were included. Great fit after that.
It was hard for me to locate the proper ties for that individual bike.
Thank you I learned how to do it.
Easy to order with a high probability of parts that fit with "garage", shopping for your bike
Easy to use! Will definitely order more in near future.
The system identified the correct parts I needed for my bike and it only took 2 days for me to receive them!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We do apologize your product arrived damaged. The issue we have is we can't file a damage claim against UPS without the shipping box.I do see we sent you the new battery. In the future, We would ask that you inspect all items you order before you dispose of the shipping boxes. They are crucial to us recouping the funds for the damage from the carriers.