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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,868
quality
23,533
This company responds to reviews on average within 5 days

Instant Feedback

73,045 reviews

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Oregon
1 review
0 helpful votes
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Great Product
April 1, 2024

This product is true to size. Also a beautiful product 😍

Date of experience: March 21, 2024
California
1 review
0 helpful votes
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Great
April 1, 2024

Item I ordered was great item came quickly with know problems

Date of experience: March 21, 2024
Texas
1 review
0 helpful votes
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Pleasant experience
March 31, 2024

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Date of experience: March 21, 2024
Missouri
1 review
0 helpful votes
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1981 flh
March 31, 2024

Easy to order everything went good on the order. The bars are nice looking too. Thank you

Date of experience: March 21, 2024
West Virginia
1 review
0 helpful votes
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Great product
March 31, 2024

Great quality and looks came with everything I needed to get the job done.

Date of experience: March 21, 2024
South Dakota
1 review
0 helpful votes
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Was simple and easy just double check color etc before submitting. I wanted brown and got black

Date of experience: March 21, 2024
South Carolina
1 review
0 helpful votes
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My go to parts place.
March 31, 2024
Updated review

I have always used J&P Cycles for my bike. Never had a problem and the parts are always top notch.

Date of experience: March 21, 2024

Great company
November 29, 2023
Previous review

Great company. Easy to work with.

Date of experience: November 28, 2023
Massachusetts
1 review
0 helpful votes
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Owner
March 31, 2024

Too early to tell on the windshield. The seat is nice looking but very hard.

Date of experience: March 21, 2024
New Jersey
1 review
0 helpful votes
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J&P Cycles processed the order quickly. However, I don't really see any difference in the lean angle of the bike after installing the replacement extended Jiffy Stand. That was the only reason I purchased it.

Date of experience: March 21, 2024
Alabama
1 review
0 helpful votes
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Wrong pRt
March 31, 2024

I gave you my motorcycle 2005 1300s vtx honda. Shipped wrong part. Too small will return. Do you have correct part for this bike?

Date of experience: March 21, 2024
Kimberly E. β€” J&P Cycles Rep
over a year old

Thank you for taking the time to share your experience with us. We are sorry to hear we fell short of a great experience. Please know that we take your feedback seriously. Please reach out to us at [email protected], give us a call at 800-318-4823, or utilize our live [email protected] and one of our team members will assist you.

District of Columbia
2 reviews
0 helpful votes
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Quick delivery and perfect fit
March 31, 2024

This is an easy fix and these parts seemed good quality and fit perfectly.

Date of experience: March 21, 2024
Louisiana
1 review
0 helpful votes
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These baffles were a good fit
March 31, 2024

This is a pretty good company, and the products you receive are exactly as are described.

Date of experience: March 21, 2024
Arizona
1 review
0 helpful votes
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Honda shadow spirit 750 carburetor jet set
March 31, 2024
Updated review

Quick delivery day early
Put the new jets in bike starts and runs great

Date of experience: March 21, 2024

Costumer service
February 14, 2024
Previous review

When my order shipped the tracking Did not get updated by The carrier. I contacted custom service they responded the same day. And followed up the next day. And my product arrived on schedule but just did not have a tracking online. And now they follow up with an email if I got my product perfect customer service

Date of experience: February 14, 2024
North Carolina
1 review
0 helpful votes
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Very pleased with my order.
March 31, 2024

Great service! I would highly recommend using J&P Cycles for all of your motorcycle parts.

Date of experience: March 21, 2024
Michigan
1 review
0 helpful votes
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Good price and fast delivery
March 31, 2024

Good selection and easy website good price and fast delivery

Date of experience: March 21, 2024
Kentucky
1 review
0 helpful votes
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Great service
March 31, 2024

Good prices and fast/free delivery. What more can you really ask for

Date of experience: March 21, 2024
Massachusetts
1 review
0 helpful votes
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Timely as hell
March 31, 2024

I ordered on a Friday got it by Tuesday and it was easy to set up and install. Thanks guys!

Date of experience: March 21, 2024
Florida
1 review
0 helpful votes
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Mirrors for my Harley Freewheeler
March 31, 2024

I absolutely love my new mirrors for my 2023 Harley Freewheeler! Very stylish and sleek! Love how fast their shipping is! Their website is very easy to navigate

Date of experience: March 21, 2024
Pennsylvania
1 review
0 helpful votes
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Rear tire
March 31, 2024

They were great super fast delivery and easy to navigate on there website highly recommend them

Date of experience: March 21, 2024
Washington
1 review
0 helpful votes
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Awesome Pricing!
March 31, 2024

Very good price, lots of selections,and fast shipping!

Date of experience: March 20, 2024