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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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One of the items ordered was not delivered. It was ordered, paid for, and presumably shipped. I received and email saying it was returned as undeliverable and a refund issued but the truth was that the item was never delivered to FedEx for shipping because it was out of stock.
Reception was very kind, friendly and enjoyable. Workers were very knowledgeable and professional. Work was done in a timely fashion with no issues.
Offer a discount for signing up put the code in and it don't work waste of time yes it was
We do apologize you had an issue with the promo code. First, please make sure you are logged into your account. Guest accounts may not be eligible for promotional discounts. We offer many promo codes for new and existing customers. Unfortunately, some manufacturers do not allow us to extend a discount this is why we must say ***Exclusions do apply*** I have added a link below to our exclusions. Also, additional restrictions can apply depending on the promotion. Please reach out to us at [email protected], give us a call at 800-318-4823, or utilize our live [email protected]
before placing the order and we will be glad to assist and confirm any exclusions or restrictions. Once again, we appreciate your feedback and we look forward to doing business with you in the future.
https://www.jpcycles.com/promotion-exclusions
Offer a discount for signing up put the code in and it don't work waste of time
I had an amazing experience shopping with you guys and super fast shipping
So far so good ordering is done now let's see how quick and how good they're product is
I ordered a bottle of fork oil and it arrived before expected.
I was able to locate exactly what I wanted on j&P's website. The prices were excellent compared to that of the competition. Items arrived promptly and imperfect condition.
Need to read closely there is a return charge for parts even if they say it fits and it doesn't. So if the part is $20 and they charging you $9 for a return pretty much half of it it's gone.first buyer won't use again.
Great product and the size chart was a huge help to find my way
VERY EASY TO CHECK OUT AND FIND MY ITEM
Easy to place order and seat arrived on time and in perfect condition. Very pleased.
Great experience with item details and sizing. Easy search with item description and photo. However, I would like for the Military Discount to always apply even with other discounts?
Brake pads seem to be pretty good so far. Did have a bit of a shipping problem, product was delayed. Don't think it was J&P fault.
Fast and prompt delivery of the correct parts that I ordered.
It was great, quick and easy to order and got my tank in a very timely manner considering it came from across the states, just have yet to fit it and put it on.
Website was easy to navigate, description of product was extensive, shopping and checkout was easy. Follow up messages kept me informed of my order.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I do apologize for the issue with your order I do however show it was returned to sender. I see that a refund was issued. Please let us know if you need further assistance.