Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,872
quality
23,552
This company responds to reviews on average within 5 days

Instant Feedback

73,094 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Courtney S.
Unfollow Courtney S.
Share Review
Report Review

Protection gear
April 2, 2024

The site was easy to use. The product was as described, and the delivery was fast.

Date of experience: March 23, 2024
Texas
1 review
0 helpful votes
Follow Drew W.
Unfollow Drew W.
Share Review
Report Review

I was hoping a taller windshield would allow me to see through it and provide more wind protection for my wife, but there is too much distortion.u

Date of experience: March 23, 2024
California
1 review
0 helpful votes
Follow Robert A.
Unfollow Robert A.
Share Review
Report Review

Your tire size selection methodology on your web page sucks absolutely useless. You will enter the size of tire you need, then it will show you a bunch of options and each and every one of them you have to reselect the size of tire that you require. Worthless absolutely worthless. So much better web pages out there. As for the checkout process, how about you guys add a couple more shipping options? I don't know maybe ones that are fast like next day, 2nd.
Nope, just one crappy option. Let's see how quick it actually gets here. Thanks for nothing.

Date of experience: March 23, 2024
North Carolina
1 review
0 helpful votes
Follow Justin B.
Unfollow Justin B.
Share Review
Report Review

Superb.
April 2, 2024

πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»

Date of experience: March 23, 2024
Pennsylvania
1 review
0 helpful votes
Follow CHRIS T.
Unfollow CHRIS T.
Share Review
Report Review

Quick shipping.
April 2, 2024

Shipping is fast as usual. I ordered it on a Monday, got the parts on Weds.

Date of experience: March 23, 2024
Kansas
1 review
0 helpful votes
Follow BRIAN Y.
Unfollow BRIAN Y.
Share Review
Report Review

Petcock for 2004 sportster
April 2, 2024

So far so good. No leaks and arrived in a timely manner

Date of experience: March 23, 2024
New Jersey
1 review
0 helpful votes
Follow Andrew W.
Unfollow Andrew W.
Share Review
Report Review

Quick and Easy Order
April 2, 2024

I received my order (highway pegs) as expected timely.

Date of experience: March 23, 2024
Arizona
1 review
0 helpful votes
Follow Kenny B.
Unfollow Kenny B.
Share Review
Report Review

Trike fender bra
April 2, 2024

Found what should've fit had to modify the back end because they were about 2" Short

Date of experience: March 23, 2024
Washington
2 reviews
0 helpful votes
Follow James J.
Unfollow James J.
Share Review
Report Review

2000 Road King rear brake line
April 2, 2024

Fit perfectly and was an easy to install. Thanks for the great price and easy checkout.

Date of experience: March 23, 2024
New York
1 review
0 helpful votes
Follow Noah Y.
Unfollow Noah Y.
Share Review
Report Review

Pleased
April 2, 2024

All the products I've ordered from J&P have been as advertised arrived quickly and were in new condition.

Date of experience: March 23, 2024
Arizona
1 review
0 helpful votes
Follow Eddie A.
Unfollow Eddie A.
Share Review
Report Review

Ordered a new seat and was making sure it would fit.

Date of experience: March 23, 2024
Oklahoma
1 review
0 helpful votes
Follow Dustin R.
Unfollow Dustin R.
Share Review
Report Review

Exact fit
April 2, 2024

Replacement e clip fit the stock seat bolt nut in fender on my 21 street glide. Also bought a whole not seat bolt kit incaes it didn't work.

Date of experience: March 23, 2024
Ohio
3 reviews
0 helpful votes
Follow Jim O.
Unfollow Jim O.
Share Review
Report Review

Excellent service fast shipping
April 2, 2024

Found what I wanted online ordered it and it was a awesome product

Date of experience: March 23, 2024
Ohio
1 review
0 helpful votes
Follow David O.
Unfollow David O.
Share Review
Report Review

Easy and efficient
April 2, 2024

Order from J&P was easy and efficient. I ordered the new intakes on a Monday and they were on my bike on Thursday.

Date of experience: March 23, 2024
Ohio
1 review
0 helpful votes
Follow Mike R.
Unfollow Mike R.
Share Review
Report Review

Tried to explain it but all they said was "it will fit your bike.(if it were "round " it would have.)

Date of experience: March 23, 2024
Kimberly E. β€” J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience. I do see we authorized a return. We would have gladly taken it back and sent a new one.

Indiana
1 review
0 helpful votes
Follow RON D.
Unfollow RON D.
Share Review
Report Review

Shipping
April 2, 2024

As usual j&p is always my go to for Harley parts….my only complaint is the shipping is always slow

Date of experience: March 23, 2024
Oklahoma
1 review
0 helpful votes
Follow James Y.
Unfollow James Y.
Share Review
Report Review

Fast and expedite shippingg
April 2, 2024

Site was easy and fast to navigate. No hiccups. In-stock and on time which is always a plus

Date of experience: March 22, 2024
Guam
1 review
0 helpful votes
Follow David K.
Unfollow David K.
Share Review
Report Review

Great awesome service
April 2, 2024
Updated review

Great job going to start ordering from them now on.

Date of experience: March 22, 2024

Easy website to navigate
March 22, 2024
Previous review

Easy website to navigate

Date of experience: March 11, 2024
California
1 review
0 helpful votes
Follow Paul K.
Unfollow Paul K.
Share Review
Report Review

USA USA
April 2, 2024
Updated review

I like JP they sell a lot of American parts it's a hell of a lot cheaper than HD sometimes the parts are better

Date of experience: March 22, 2024

I called to speak with a rep
December 28, 2023
Previous review

I called to speak with a rep. He was helpful

Date of experience: December 28, 2023
Illinois
5 reviews
0 helpful votes
Follow Michael F.
Unfollow Michael F.
Share Review
Report Review

Pretty decent website easy to find your parts and get questions answered!

Date of experience: March 22, 2024