Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The staff is great and friendly but make sure you check for proper fitment yourself. Last two purchases they assured me items they ordered for me would fit. Had to return both items as they were incorrect. Always been a great store otherwise.
You guys almost always have the parts I'm looking for. I do wish you would carry more Shovelhead parts, especially exhaust and seat options. Delivery times are great and customer Service is always helpful.
I have no issues which is a good thing. I will be back. In fact, I have been back many times in the past few days.
They had a hard tire to find tire for my cafe racer. And it was delivered promptly.
Helpful and knowledgeable, I like jp cycles, thank you
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Quick delivery and the slipons are everything I was hoping for! Great sound(loud but not neighbor hating level) and easy install!
Fuel line was as described. And it came within a few days. I'm happy with it. It'll be a few years before I can attest to the quality. But looked good.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Ordered a set of tires and they were shipped quickly. Thank you J&P Cycles
You have my year, make, and model, there is no excuse in the world why I'm sold a mirror that does not fit my bike!
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience. Please always check the fitment tab (as the mirror ordered was a universal fit not a direct fit). We do apologize and offer a 90 day return policy.
Fitment Notes & Exceptions
This is a universal fit part; it may or may not fit without modification.
It took a while to figure out checkout, but Bezos doesn't own your company so I forgive you 😌
Went looking for a quality tire for my cruiser and found what I needed. And the delivery time was quick.
I purchased 2 levers and was a little bit confused that in the first package only the brake lever was found, but a couple of days later a second package arrived with the clutch lever.
Sadly I realized in the product description of the manufacturer that I may need a small screw called brake piston pusher or something similar. This was not mentioned in your product description if I recall well. I purchased this part directly at the manufacturers online shop an got it also fast delivered.
I ordered a seat I've been wanting for a long time and was stoked to see it ship so quickly without any extra fees
Was able to find what I wanted with no problem but when i received it it wasn't anything suggesting that it was from j&p cycles but now i understand l,it's because of your new partnership
Wow! How to begin;; Geneva! That woman really needs a Pay raise! In almost 40 years of Bikes I have NEVER ordered Anything & received it the NEXT DAY. I know UPS gets credit also BUT it started with her. She is an Asset to your company;; professional on the phone, answered ALL my questions: pleasant to speak to! I have 24 employees & 7 women up front. Proud of them all BUT GENEVA;; always room for one more in the Office! Lol Thanks guys;; I WILL be coming back for more!
Oil filter didn't have a gasket. Completely unusable.
I've been ordering parts from J&P for many years now, spent a good deal of $ back in 2001-02 while rebuilding my Shovelhead. Most times when I need a part for the Shovel any place in town has to order it, so it just makes plain sense to order it myself.
Good & excellent quality, but i prefer if you have options for international shipping for exhaust system
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


Thank you for taking the time to provide feedback regarding our services.