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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Love J&P. Fair prices and quality parts but shipping sucks! The courier (Fed Ex) delayed delivery several times. Tracking my shipment they would tell me out for delivery, up to 7 PM. Then all of the sudden "now arriving tomorrow" …… maybe lol. My point, order early if possible or prepare yourself for late delivery.
I love shopping with J&P. Wide variety of products and quick shipping, what else could you ask for. Thanks for your support!
I ordered everything I needed to change the fluids in my motorcycle. Package was crushed upon delivery. Products were not damaged. I have used this company previously
Quick and easy to install only took me about an hour and a lights look amazing
Ordered a Saddleman road sofa seat. As always was delivered in a timely manner & an excellent product as aways.
Have ordered a few different things always get exactly what I ordered
Always have what I'm looking for, good prices and fast delivery
Even though I ordered a product that would fit my motorcycle - it came with the wrong size screws - the screw size is M8 it came with M6 - I had to buy the M8's at the hardware store
Just fine I don't have more to say just using up the fifty characters needed
I made several calls to speaks to a tech and was never transferred over.
I returned all the equipment back. I paid over $900. And no one was able to assist me with a tech issue.
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.
The website was easy to maneuver through, items were delivered when they said they were going to be,. The wiring harness actually came a day early. Would recommend using JP cycle to anyone!
I had difficulty finding the right speedo cable and had to call in for help. The one I was presented with was Stainless and more expensive, where mine was black plastic/rubber and there was no photo of the lower end, so I could only wait and HOPE it was going to be correct when it finaly did arrive, 3 days after it was supposed to, causing me to miss the weekend.
I got JASON on the phone and he helped me get exactly the part I needed and had been having trouble doing it myself. Indeed, one of your "FREE LEGENDARY TECH SUPPORT" guys. THANX a bunch, JASON!
I was able to get online and order the exact parts that I needed. But the shipping for that part took forever!
Simple easy ordering process, order arrived on time, parts fit perfectly. Very happy with my purchase.
No issues. Ordered bag supports, got them about a week and a half later. Just the parts I needed so over all A+
I live a long way from any motorcycle parts store so getting them delivered from JP saves me a lot of wasted travel time. They have a great selection also. And it only takes a few days to get the parts.
Website was easy to use and informative. The heated jacket was just what I need for cold PA weather this winter.
I ordered the parts for convenience they usually get here within a week can't b**** about the service never had any problems yet
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.
On time what we needed we buy slot from JP
Very satisfied... But no free stickers...
Must be a sticker shortage... From the shop.
Product was fine but the shipment protection is a subscription that screwed me out of 30$
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!
I ordered a part guaranteed to fit my '05 Road King, which it does, except mine has 3/8" breather bolts.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!