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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,867
quality
23,504
This company responds to reviews on average within 5 days

Instant Feedback

72,958 reviews

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
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Motorcycle parts
September 11, 2025

Very easy to find what you need. Fast shipping. Will definitely use next time!

Date of experience: September 1, 2025
California
1 review
0 helpful votes
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Clutch cable and exhaust gaskets
September 11, 2025

Products arrived on time. Clutch cable works great. Exhaust gaskets were both damaged in shipping. They were packaged in nothing more than a plastic bag. They were beat up to the point that the lead like metal was mostly broken out of the wire mesh that holds them together they were soft and floppy. I went to the local Harley shop and bought new ones instead of risking an exhaust leak.

Date of experience: September 1, 2025
Kimberly E. J&P Cycles Rep
7 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!

New Jersey
1 review
0 helpful votes
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Cush bushing
September 11, 2025
Updated review

Great product. Fast shipping A+++++++++++++++++++++++++++++++++++++++

Date of experience: September 1, 2025

👍🏻👍🏻👍🏻👍🏻🖕🏻
August 28, 2025
Previous review

👍🏻👍🏻👍🏻👍🏻🖕🏻

Date of experience: August 17, 2025
Texas
1 review
0 helpful votes
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Good service and products
September 11, 2025

I received my orders before the expected date and they were exactly what I ordered. I have ordered from this company before and received the same service as I hot this time. I will use them again.it is a good company

Date of experience: August 31, 2025
Georgia
1 review
0 helpful votes
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Happy Customer
September 11, 2025
Updated review

J&P is a old trusted name for me. I've bought lots over the years from them. As usual I'm happy again. Thanks J&P.

Date of experience: September 7, 2025

Good website
September 3, 2025
Previous review

Good website.

Date of experience: August 24, 2025
Indiana
2 reviews
0 helpful votes
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Performance Machine black ops moto bars and risers.
September 11, 2025
Updated review

Product showed up packaged well, and on time. I use JP cycles a lot and I am always pleased with my orders.

Date of experience: August 31, 2025

Quick and easy
August 30, 2025
Previous review

Quick and easy.

Date of experience: August 20, 2025
Ohio
1 review
0 helpful votes
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Wrong part
September 11, 2025

Checked with ABS. Need to seperate the parts by ABS without just a slider. My man made it work but a letdown noless.

Date of experience: August 31, 2025
Kimberly E. J&P Cycles Rep
7 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

New York
1 review
0 helpful votes
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Great experience
September 11, 2025

The site was easy to use and understand from searching to confirming my payment. The tracking that they provided was great as well i knew every update for my package

Date of experience: August 31, 2025
Kentucky
1 review
0 helpful votes
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Figurati Dip Stick
September 11, 2025

Your fitment was not correct. I purchased the $99.00 dip stick and It did not fit my 2024 RG3, it was to small. Your website said it would fit. I did call customer service to return it and let them know your website was incorrect.

Date of experience: August 31, 2025
Kimberly E. J&P Cycles Rep
7 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Delaware
1 review
0 helpful votes
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Easy process with fast shipping
September 10, 2025

Would definitely recommend customers to choose j&p cycles for parts

Date of experience: August 31, 2025
Florida
1 review
0 helpful votes
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Excellent
September 10, 2025

Always a great experience and easy purchasing on website. Always a pleasure when buying

Date of experience: August 31, 2025
Pennsylvania
1 review
0 helpful votes
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$#*!en awesome
September 10, 2025

Fantastic. Couldn't be more pleased a local detail shop wanted $175.00 to tint my existing windshield. I told them i can buy a new one for much cheaper so thats what i did.

Date of experience: August 31, 2025
Pennsylvania
1 review
0 helpful votes
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Battery
September 10, 2025

What are the battery and within days. Perfect fitment at a good price.

Date of experience: August 31, 2025
Wisconsin
1 review
0 helpful votes
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Forced customer response
September 10, 2025
Updated review

Good. Parts came as expected. Nothing more to say, good or bad

Date of experience: August 31, 2025

Satisfied
October 2, 2024
Previous review

The parts arrived in a timely manner and the price for the package was fair

Date of experience: September 22, 2024
West Virginia
1 review
0 helpful votes
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Grips
September 10, 2025

The grips fit perfectly made my old arthritic hands feel better on a trip

Date of experience: August 31, 2025
Missouri
1 review
0 helpful votes
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Fox suspension blew my mind!
September 10, 2025
Updated review

J&p ships as fast as amazon. They never let me down. I ordered from j&p because I had a 3 day weekend to install my front fox suspension and knew it would be here on time. Got it early and am so happy with fox suspension.

Date of experience: August 31, 2025

I always love order at j&p for the fast shipping
August 27, 2025
Previous review

I always love order at j&p for the fast shipping

Date of experience: August 17, 2025
Texas
1 review
0 helpful votes
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Satisfied
September 10, 2025

Sight has many options reasonable prices also has how-to videos which I enjoyed. They were very helpful. Great site for New Riders

Date of experience: August 31, 2025
Texas
1 review
0 helpful votes
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76" Hydraulic clutch line
September 10, 2025

Ordered bars from Doninator industries but the clutch line they came with was trash the Drag specialties showed up quick and was much better quality so I could finish the install

Date of experience: August 31, 2025
Texas
1 review
0 helpful votes
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Was a little confused once I got it all apart, detailed instructions and diagrams at least would have been useful!

Date of experience: August 31, 2025
Kimberly E. J&P Cycles Rep
7 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Michigan
1 review
0 helpful votes
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Fitment was great. Fast delivery.
September 10, 2025

Had specific part needed. Much appreciated with no difficulty ordering or being spamed to order unnecessary parts or services.

Date of experience: August 22, 2025