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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,868
quality
23,511
This company responds to reviews on average within 5 days

Instant Feedback

72,967 reviews

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Washington
1 review
0 helpful votes
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I wish that I would have been reminded to buy inner tubes with my tire purchase

Date of experience: September 1, 2025

Went easy, easy to use web site
September 1, 2025
Previous review

Went easy, easy to use web site. Good inventory

Date of experience: August 21, 2025
Texas
1 review
0 helpful votes
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Fast shipping worked great
September 12, 2025

Always a great experience. Parts are great quality always fit and work perfectly

Date of experience: September 1, 2025
Georgia
1 review
0 helpful votes
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Nailed it!
September 12, 2025

Ordered a road sofa for my new Harley. Was here within 2 days! Fast easy delivery!

Date of experience: August 27, 2025
California
1 review
0 helpful votes
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Solo seat
September 12, 2025

It was fast delivery and item was in great condition. Easy to use the website. I like the items in the store.

Date of experience: August 30, 2025
Pennsylvania
1 review
0 helpful votes
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Awesome service
September 12, 2025
Updated review

Ordered Thursday night, received parts Saturday morning! Thanks

Date of experience: September 1, 2025

Awesome service!
September 1, 2025
Previous review

Awesome service!

Date of experience: August 21, 2025
New Jersey
1 review
0 helpful votes
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Fast
September 12, 2025

Found the parts I needed and they were in my hands much sooner than I expected. Great service.

Date of experience: September 1, 2025
Georgia
1 review
0 helpful votes
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Cup holder
September 11, 2025
Updated review

Item was as advertised and arrived a day earlier than expected. I love J&P!

Date of experience: September 1, 2025

Great service
March 19, 2025
Previous review

Great products with timely delivery. 10/10! Will definitely be purchasing more items!

Date of experience: March 9, 2025
North Carolina
1 review
0 helpful votes
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Very satisfied with everything and shipping is quick. I will be shopping here again in the near future for more parts..

Date of experience: September 1, 2025

I always find what I'm needing and a good price, fast...
August 31, 2025
Previous review

I always find what I'm needing and a good price, fast shipping..

Date of experience: August 21, 2025
Utah
1 review
0 helpful votes
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New CVO license plate holder
September 11, 2025
Updated review

Replaced the less than attractive stock license plate holder with something nice. Installed great, (would have appreciated a stock plug instead of having to splice it into existing wire especially under the fender in such a wet spot) looks great but something to keep in mind

Date of experience: August 28, 2025

Called to make sure I was getting the correct product,...
August 31, 2025
Previous review

Called to make sure I was getting the correct product, they were very helpful.

Date of experience: August 21, 2025
New York
1 review
0 helpful votes
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New helmet
September 11, 2025

It came as promised, I just tried it today for the first time, it took some tweaking with the top visor not staying tight and bouncing alot but I took it off and it seemed better.

Date of experience: September 1, 2025
Georgia
1 review
0 helpful votes
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Dunlop tires
September 11, 2025

Ordered a set of Dunlop tires for my 2014 ultra limited and received them i. Just a few days.The tires were not very old inventory like some suppliers tend to have, all i need now is to get them mounted and balanced.Really could not ask for better service than i received.Thanks
Charles

Date of experience: September 1, 2025
New York
1 review
0 helpful votes
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Dress up the Dresser
September 11, 2025
Updated review

Mud flap in the rear dresses up the back end. Makes it look old school.

Date of experience: September 1, 2025

Great Service
March 31, 2025
Previous review

Long time customer, wish you still had a catalog though. Great service! Quick delivery!

Date of experience: April 1, 2025
Maine
1 review
0 helpful votes
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Shinko
September 11, 2025

Was lookin for anew tire for a 07 street bob, didnt want to pay harley price, bought a shinkoo, rides nice, price was right, couldnt pass it up

Date of experience: August 20, 2025
Nevada
1 review
0 helpful votes
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Very satisfied.
September 11, 2025

Very positive. Nothing more to say at this time. Need a store like this in my area.

Date of experience: August 22, 2025
Illinois
2 reviews
0 helpful votes
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Great selection and service!
September 11, 2025

Great selection, prices, and fast shipping! As a RPM member there is a great selection of stores!

Date of experience: September 1, 2025
Nebraska
1 review
0 helpful votes
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Fitment
September 11, 2025

The fitment verification said it would fit, they did not fit

Date of experience: September 1, 2025
Kimberly E. — J&P Cycles Rep
7 months ago

We're sorry to hear you're experiencing an issue. If you need further assistance, please don't hesitate to reach out to us:
📧 Email: [email protected]
📞 Call: 800-318-4823
💬 Live Chat: jpcycles.com
We're here to help!

Colorado
1 review
0 helpful votes
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Great
September 11, 2025

Great service and had inventory we wanted in stock when we needed it

Date of experience: September 1, 2025
Texas
1 review
0 helpful votes
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Back tire
September 11, 2025
Updated review

Easy to order. Arrived in a timely manner. Tire was in new condition.

Date of experience: September 1, 2025

Easy to order
August 30, 2025
Previous review

Easy to order. My tire was in stock.

Date of experience: August 20, 2025
South Carolina
1 review
0 helpful votes
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Will order all my motorcycle club tires from this vendor be they ship really fast and product was well packaged

Date of experience: August 28, 2025
Indiana
2 reviews
0 helpful votes
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USPS is slow
September 11, 2025

It has been a while since I have ordered from J&P. Service and prices have always been good - This was the slowest shipment I have gotten and It was not J&P's fault. USPS is so slow now - If you are in a hurry upgrade the shipping - It is truly snail mail

Date of experience: September 1, 2025