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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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I wish that I would have been reminded to buy inner tubes with my tire purchase
Went easy, easy to use web site. Good inventory
Always a great experience. Parts are great quality always fit and work perfectly
Ordered a road sofa for my new Harley. Was here within 2 days! Fast easy delivery!
Ordered Thursday night, received parts Saturday morning! Thanks
Found the parts I needed and they were in my hands much sooner than I expected. Great service.
Item was as advertised and arrived a day earlier than expected. I love J&P!
Great products with timely delivery. 10/10! Will definitely be purchasing more items!
Very satisfied with everything and shipping is quick. I will be shopping here again in the near future for more parts..
I always find what I'm needing and a good price, fast shipping..
Replaced the less than attractive stock license plate holder with something nice. Installed great, (would have appreciated a stock plug instead of having to splice it into existing wire especially under the fender in such a wet spot) looks great but something to keep in mind
Called to make sure I was getting the correct product, they were very helpful.
It came as promised, I just tried it today for the first time, it took some tweaking with the top visor not staying tight and bouncing alot but I took it off and it seemed better.
Ordered a set of Dunlop tires for my 2014 ultra limited and received them i. Just a few days.The tires were not very old inventory like some suppliers tend to have, all i need now is to get them mounted and balanced.Really could not ask for better service than i received.Thanks
Charles
Mud flap in the rear dresses up the back end. Makes it look old school.
Long time customer, wish you still had a catalog though. Great service! Quick delivery!
Very positive. Nothing more to say at this time. Need a store like this in my area.
Great selection, prices, and fast shipping! As a RPM member there is a great selection of stores!
Easy to order. Arrived in a timely manner. Tire was in new condition.
It has been a while since I have ordered from J&P. Service and prices have always been good - This was the slowest shipment I have gotten and It was not J&P's fault. USPS is so slow now - If you are in a hurry upgrade the shipping - It is truly snail mail
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


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💬 Live Chat: jpcycles.com
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