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From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Hoping everything fits and comes in on time easy shopping for my
Bike parts
Found what I wanted very quickly. Not too happy with the shipping. $8 to ship a $10 item.
Always have parts needed in stock and prices are always very reasonable
Very easy to put in my order and quick shipping as well.
Quick and painless easy will use again I have old bikes
First time ordering from J&P Cycles. So far I'm pleased. Site has been easy to navigate.
Great options and easy to choose from menu made this a fast and easy experience shopping for my tire. Thank you.
It worked. Had the product I wanted.
Make the numbers on the gift card bigger!
Its not very much information on the parts...
It's funny how one packet of the shipment took five days from Philadelphia to New York and haven't arrived yet but the other that was shipped later took four days to be delivered to me.
Had a slight issue with my order, customer service team handled it quick and went above and beyond. Would shop here again.
The item description didn't confirm quantity but a quick call to customer service and Zach confirmed that it would be a pair. Great service and I always find what I need.
Very easy to place orders.the product was very easy to install
Shipping takes longer than other suppliers. Price is higher than others also.
I received a 10 % discount code to use for my order but it didn't appear long enough for me to copy it down. I couldn't find it and was unable to get the discount. Very disappointed.
We do apologize you had an issue with the promo code. First, please make sure you are logged into your account. Guest accounts may not be eligible for promotional discounts. We offer many promo codes for new and existing customers. Unfortunately, some manufacturers do not allow us to extend a discount this is why we must say ***Exclusions do apply*** I have added a link below to our exclusions. Also, additional restrictions can apply depending on the promotion. Please reach out to us at [email protected], give us a call at 800-318-4823, or utilize our live [email protected]
before placing the order and we will be glad to assist and confirm any exclusions or restrictions. Once again, we appreciate your feedback and we look forward to doing business with you in the future.
https://www.jpcycles.com/promotion-exclusions
Purchased a replacement for a Memphis shade windshield. The staff at the store provided me with all of the information. It was sent to my house and was easily installed on my bike
Good had 2 tires that Dunlop no longer makes but are kick $#*! and lightest one out there.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.