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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,875
quality
23,608
This company responds to reviews on average within 5 days

Instant Feedback

73,240 reviews

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Ohio
1 review
0 helpful votes
Follow Mark R.
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Quick and easy. Checked fitment for my bike to be sure it was the correct part. Placed my order and it was delivered rather quickly.

Date of experience: April 8, 2024
Pennsylvania
1 review
0 helpful votes
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Great experience every time
April 19, 2024

Easy to find what you're looking for. Always have the parts I'm looking for.

Date of experience: April 8, 2024
Florida
1 review
0 helpful votes
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Great finding what I needed and prompt delivery.I seem to always need something and always find it with J&P

Date of experience: April 8, 2024
Louisiana
2 reviews
0 helpful votes
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Excellent and easy…. Correct part came in before the estimated time period

Date of experience: April 8, 2024
Oklahoma
2 reviews
0 helpful votes
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Slow shipping by UPS
April 19, 2024

Product was excellent. The shipping was lousy.
Need to change shipping partners.

Date of experience: April 8, 2024
Alabama
1 review
0 helpful votes
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Rear tire
April 18, 2024

Found what I wanted,placed my order and it was delivered to my porch in a couple days. Also the tire was up to date.

Date of experience: April 8, 2024
Oregon
1 review
0 helpful votes
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All Balls Wheel Bearings
April 18, 2024

The order came as described. These are great wheel bearings. The only issue was the delivery date was delayed twice.

Date of experience: April 8, 2024
North Carolina
1 review
0 helpful votes
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Always fast
April 18, 2024

Always easy, always right...and always on time...bought from J&P in the past and will buy again in the future.

Date of experience: April 8, 2024
Illinois
1 review
0 helpful votes
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Fast and free shipping
April 18, 2024

Good price. Nice easy too use website. Product arrived in two days!

Date of experience: April 8, 2024
California
1 review
0 helpful votes
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Quick and easy to find my part and confirm it is for my bike, felt confident to order it. Thanks

Date of experience: April 8, 2024
Massachusetts
1 review
0 helpful votes
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Old parts delivered
April 18, 2024

The packaging of the parts I received was very dirty and dusty like they had been sitting on the shelf for a long time. One of my front calipers was manufactured 4 years ago and the other caliper was manufactured 2 years ago. The PM engravings are different on each one. I thought I was buying new parts.

Date of experience: April 8, 2024
Florida
1 review
0 helpful votes
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Everything went well until I installed the included acid into the battery. There was only enough acid to fill 5 of the 6 cells to the upper level as per the instructions. Luckily I had some on hand and was able to fill the last cell. Keep that possibility in mind when ordering. It charged ok and after sitting 24 hours tests at 12.76 volts.

Date of experience: April 8, 2024
Washington
1 review
0 helpful votes
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Thank you for no bs
April 18, 2024
Updated review

Thank you, harley davidson motorcycle parts,are hard to find and customer service is even harder to find thanks again

Date of experience: April 8, 2024

Expensive amf
March 28, 2024
Previous review

Expensive amf

Date of experience: March 18, 2024
Florida
1 review
0 helpful votes
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Awesome seat!
April 18, 2024

I've mad this seat on 3 of my Harley's now. It is perfect in form and function.

Date of experience: April 8, 2024
Florida
2 reviews
0 helpful votes
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Awesome
April 18, 2024

Excellent and fast service.
Product looks awesome in the bike.

Date of experience: April 8, 2024
Texas
1 review
0 helpful votes
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Why I order from J&P Cycles
April 18, 2024

The reason that I order from J&P, is because they ALWAYS deliver my purchases within a 7 day time frame. The merchandise is ALWAYS the quality that I expect to get, and the fitment, as well. I recently purchased an aftermarket fairing, quick release mounts, and wind deflector, all from Memphis Shades, for my 1997 Road King. It took me no more that 40 minutes to install. Everything fit as it should.

Date of experience: April 8, 2024
South Carolina
1 review
0 helpful votes
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Great Products
April 18, 2024

Excellent experience and fast shipping. Best deal on tires ever.

Date of experience: April 8, 2024
Pennsylvania
1 review
0 helpful votes
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Awesome service
April 18, 2024

Ordered what I wanted, and bam, it was on my doorstep right when they said it would be.

Date of experience: April 8, 2024
Oregon
1 review
0 helpful votes
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Front brake caliper
April 18, 2024

Calipers bleeder valve does not seat correctly, needed to line threads with Teflon tape, still not seating correctly and fully threading into caliper.

Date of experience: April 8, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We’re sorry to hear this. We take your feedback seriously.If you want to get in touch directly with a member of our team Please reach out to us at [email protected], give us a call at 800-318-4823, or utilize our live [email protected] and reference this review. Please include further details regarding your shopping experience/issue

New York
1 review
0 helpful votes
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New parts oil filter
April 18, 2024

On line was good to use no trouble just what I needed

Date of experience: April 8, 2024