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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Shipping was meh very little updates or clarity upon where it was
Easy to find my parts, your database is pretty great and accurate!
Always great service! Always have what I need to keep the old stuff going
Web site showed product in stock so i ordered it since it was supposed to ship within 24 hours. More than 24 hours later, no email confirmation of shipment. Got back on the site and it now says backordered. Contacted customer service, very friendly and efficient in looking everything up but nothing that they could do. Couldn't even cancel order since it had been processed. Had to wait longer than i wanted to replace my broken clutch cable.
I have found more parts on your site for my vintage Sportster than any other site. Shopping in one place is more attractive for my liking.
Orderd my new tires for my 96 ultra Ox at the pigeon forge J n T cycles helped me get the right one for my bike he was Extremely Knowledgeable for me on my bike he was Awesome too thank you very much n they got here fast for me also I will order from them again GREAT JOB THANK YOU
Great! They also had a seat that I have been wanting.
I ordered highway pegs per the website but received different looking pegs. Decided to keep them anyway.
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.
Overall finding part is easy I just put in my bikes information and they gave me the parts that fit and are adequate for my motorcycle.
I needed rear mount bolts and chrome trim for my heritage soft tail. My order was delivered on time and worked perfectly
I changed out my blinkers on my motorcycle to LEDs and bought the LED equalizer and installed it and it works great
Was happy with most of the Burly line/cable extension kit, but the threads on the clutch cable broke before it was even fully seated.
Ordered at shop and received on the porch a couple days later
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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