Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,882
quality
23,650
This company responds to reviews on average within 5 days

Instant Feedback

73,373 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
Follow Ryan R.
Unfollow Ryan R.
Share Review
Report Review

Quick shipping
April 11, 2024

Quick shipment. Easy to find part. Would use again.

Date of experience: April 1, 2024
Texas
1 review
0 helpful votes
Follow John N.
Unfollow John N.
Share Review
Report Review

LED equalizer
April 11, 2024

I changed out my blinkers on my motorcycle to LEDs and bought the LED equalizer and installed it and it works great

Date of experience: April 1, 2024
Tennessee
1 review
0 helpful votes
Follow Johnnie Y.
Unfollow Johnnie Y.
Share Review
Report Review

Burly line/cable extension kit
April 11, 2024

Was happy with most of the Burly line/cable extension kit, but the threads on the clutch cable broke before it was even fully seated.

Date of experience: April 1, 2024
Michigan
1 review
0 helpful votes
Follow Bradley K.
Unfollow Bradley K.
Share Review
Report Review

Ordered at shop and received on the porch a couple days later

Date of experience: April 1, 2024
Colorado
1 review
0 helpful votes
Follow Rick O.
Unfollow Rick O.
Share Review
Report Review

Rickeyd
April 11, 2024

Keeping me updated on my order and response was excellent

Date of experience: April 1, 2024
North Carolina
1 review
0 helpful votes
Follow Chuck R.
Unfollow Chuck R.
Share Review
Report Review

Wheelie
April 11, 2024
Updated review

I found out that it is best to contact J & P Cycles about past figment. Especially if you're a newbie.

Date of experience: April 1, 2024

So far, so good
March 31, 2024
Previous review

So far, so good

Date of experience: March 20, 2024
Nebraska
1 review
0 helpful votes
Follow Mike N.
Unfollow Mike N.
Share Review
Report Review

Easy
April 11, 2024

Quick and easy. Delivery was fast and well packaged

Date of experience: April 1, 2024
Pennsylvania
1 review
0 helpful votes
Follow GREGORY P.
Unfollow GREGORY P.
Share Review
Report Review

Title
April 11, 2024

I had purchased 3/8''- 16 chrome bolts for aligning the rear wheel. The chrome coating makes the threads greater than 3/8 of an inch. I had to use a die to clean the threads. This removes that chrome from the threads exposing the carbon steel. I have bought 2 or 3 set at this point. With the same results. I cannot use the bolts because I'm trying to achieve a chrome look.

Date of experience: April 1, 2024
Canada
1 review
0 helpful votes
Follow Glenn K.
Unfollow Glenn K.
Share Review
Report Review

Tailight
April 11, 2024

Fast delivery and as described fast and as described

Date of experience: April 1, 2024
Hawaii
1 review
0 helpful votes
Follow Shaun H.
Unfollow Shaun H.
Share Review
Report Review

Shopping is fun, getting my item shipped sucks
April 11, 2024
Updated review

Parts are awesome, shipping here sucks, I would rather pay to get here faster

Date of experience: April 1, 2024

Easy to shop
February 20, 2024
Previous review

Easy to shop

Date of experience: February 19, 2024
Tennessee
1 review
0 helpful votes
Follow Steven U.
Unfollow Steven U.
Share Review
Report Review

Confused
April 11, 2024

Ordered a part knowing it was flawed, received a message that it could not be supplied, ordered an unblemished replacement and the not available part showed up. Meanwhile the replacement part has already been shipped… exhausting,,, because there was no way to cancel the first order

Date of experience: March 31, 2024
Washington
1 review
0 helpful votes
Follow RANDY Y.
Unfollow RANDY Y.
Share Review
Report Review

Satisfactory
April 11, 2024

Product was not shipped out as stated it would be.

Date of experience: March 31, 2024
Massachusetts
1 review
0 helpful votes
Follow David F.
Unfollow David F.
Share Review
Report Review

Excellent customer service
April 11, 2024

I recently made an order for new tires and only one tire got delivered I called and he order was corrected within two days and friendly and courteous customer service over the phone thank you very much

Date of experience: March 31, 2024
Colombia
1 review
0 helpful votes
Follow ernie O.
Unfollow ernie O.
Share Review
Report Review

Very satisfied!
April 11, 2024

Very satisfied, nicely packaged & fast shipping time!

Date of experience: March 31, 2024
Texas
1 review
0 helpful votes
Follow Fabian F.
Unfollow Fabian F.
Share Review
Report Review

Quality Service
April 11, 2024

I've ordered from other sites(Hill Country Customs) out of Texas and it was complete trash. Have yet to receive my parts and customer service is lower than shark ****. J&P was completely worth it can't go wrong!

Date of experience: March 31, 2024
Virginia
2 reviews
0 helpful votes
Follow Charles S.
Unfollow Charles S.
Share Review
Report Review

My experience has been worth my investment purchasing products from your company makes me want to return for other purchases. I will definitely be looking at your site first for now on for products. I'm interested in thank you J&P Cycles.

Date of experience: March 31, 2024
Georgia
1 review
0 helpful votes
Follow Rick E.
Unfollow Rick E.
Share Review
Report Review

Great product and a great price.
April 11, 2024

Just what I was looking for at a very reasonable price. Can't wait until delivery

Date of experience: March 31, 2024
Georgia
1 review
0 helpful votes
Follow Matthew X.
Unfollow Matthew X.
Share Review
Report Review

Fuggin awesome
April 11, 2024

Love the way this windshield looks on my bike I hope others enjoy there products as much as I do

Date of experience: March 31, 2024
Illinois
1 review
0 helpful votes
Follow Desmond S.
Unfollow Desmond S.
Share Review
Report Review

Always use J&P cycles for harley
April 11, 2024

Love the parts i get from here i have nothing bad to say about my parts

Date of experience: March 31, 2024
Colorado
1 review
0 helpful votes
Follow Marv M.
Unfollow Marv M.
Share Review
Report Review

Good
April 11, 2024

Okay, but not easily done. No thanks $$$$&&$$$$$$$$$$

Date of experience: March 31, 2024