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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,880
quality
23,660
This company responds to reviews on average within 5 days

Instant Feedback

73,411 reviews

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Colorado
1 review
0 helpful votes
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Good
April 11, 2024

Okay, but not easily done. No thanks $$$$&&$$$$$$$$$$

Date of experience: March 31, 2024
Indiana
1 review
0 helpful votes
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I would give 10 stars
April 10, 2024

I would give 10 stars but the brand new toolbox I bought from JP cycles had rust on the inside of it understandably so but I spent over $100 for this tear dropped toolbox +75 for the mounting kit. I went ahead and put it on but other than that JP cycles was amazing. Can't blame them as a company. This is more of a worker. Let that slide by or did not notice it as you would have to open the toolbox to see the rust on the latch, but you know rust is like cancer.

Date of experience: March 31, 2024
Colorado
1 review
0 helpful votes
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My disappointment is the $10 charge for returns. It wasn't your fault I know but that was quite a cost. Anyway I was able to give the air filter a home. I have been unable to replace my 3 inch high filter with an alternative and modified this one to work. Thank you, as I said I don't feel it was your fault.I

Date of experience: March 31, 2024

So far so good!
October 6, 2023
Previous review

So far so good!

Date of experience: October 2, 2023
Maryland
1 review
0 helpful votes
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Wrong cables
April 10, 2024

Throttle cables are wrong size. I need to return them.

Date of experience: March 31, 2024
California
3 reviews
0 helpful votes
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Good job
April 10, 2024

Easy, good product selection. The order was uncomplicated.

Date of experience: March 31, 2024
Massachusetts
3 reviews
0 helpful votes
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Good shopping experience
April 10, 2024

Website is easy to navigate and product descriptions are good.
The payment page is also clear.
Hopefully the product will be delivered on time...waiting.

Date of experience: March 31, 2024
North Carolina
1 review
0 helpful votes
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Excellent service and help.
April 10, 2024

Top notch. Even on a Sunday afternoon the nice, helpful sales staff helped me with my order

Date of experience: March 31, 2024
Nebraska
1 review
0 helpful votes
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I bought from j&p cycles before but it's been awhile. Didn't like the 10% discount the website offered at the beginning was denied at check out. Otherwise I usually know what to expect.

Date of experience: March 31, 2024
Florida
1 review
0 helpful votes
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It was good
April 10, 2024

Pictures and descriptions are accurate. You get what you order.

Date of experience: March 31, 2024
Florida
1 review
0 helpful votes
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No comment
April 10, 2024

No comment, I got my order what else is there to say

Date of experience: March 31, 2024
Illinois
2 reviews
0 helpful votes
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My order showed up the day after I placed my order

Date of experience: March 31, 2024
New Hampshire
1 review
0 helpful votes
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Do your research or simply ask the J&P person questions regarding fit
The staff are well informed

Date of experience: March 31, 2024
District of Columbia
1 review
0 helpful votes
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Easy install, product looks great, when weather warms up here for riding season will be able to test the hand guards for cold & wind

Date of experience: March 31, 2024
Texas
4 reviews
0 helpful votes
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Extremely satisfying
April 10, 2024

Outstanding pricing and availability and the shipping and service were none the less fabulous

Date of experience: March 31, 2024
Wyoming
1 review
0 helpful votes
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Parts purchased
April 10, 2024

I liked the experience the products I purchased I needed but for instance the head pipes it would be nice if some how could have selection of slip on mufflers that work with that particular style would make things simpler for some people.

Date of experience: March 31, 2024
Pennsylvania
1 review
0 helpful votes
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Received as Ordered
April 10, 2024

So far, so good! And all went well with my order. Arrived when promised.

Date of experience: March 31, 2024
Massachusetts
1 review
0 helpful votes
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The only negative is the offer of discounts and then not being able to apply them for one reason or another, promo code and military discounts would not work. If they wont allow them to be applied, dont offer them

Date of experience: March 31, 2024
New Mexico
1 review
0 helpful votes
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Awsome
April 10, 2024

Another awsome experience with J & P. Item was shipped very fast, packaged well and was exactly what I ordered. Thanks again!

Date of experience: March 31, 2024
Michigan
2 reviews
0 helpful votes
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Better Late than Never
April 10, 2024

Products and Service are always Great. I got my product delivered last week but just now getting this review. But I've never had any issues with JP cycle. I will order from them again.

Date of experience: March 31, 2024
Indiana
1 review
0 helpful votes
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Awesome
April 10, 2024

A great big awesome it was great everything was good products are good fast shipping

Date of experience: March 31, 2024