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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,829
quality
23,221
This company responds to reviews on average within 5 days

Instant Feedback

72,198 reviews

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Florida
1 review
0 helpful votes
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Don't get next day shipping
March 15, 2026

If you need your part next day don't bother spending the $35 to do it. I needed the day I asked for it they didn't send it out till the day after, so I sent it back. The refund process was easy though. So there is that.

Date of experience: February 26, 2026
Iowa
1 review
0 helpful votes
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I ordered a pinlock visor and pinlock insert for my helmet. The visor had a run in the coating. I sent pictures of the defect and they responded within 12 hours and I had a new one within 4 days. Great communication and customer service.

Date of experience: March 5, 2026
1 review
0 helpful votes
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Lever covers
March 15, 2026

The cover laces were very tight and hard to lace up. Once laced they fit fine on my BMW R1200c. They have a nice feel and make the levers easier to grip.

Date of experience: March 4, 2026
1 review
0 helpful votes
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Total satisfaction
March 15, 2026

I have ordered a handful of items from JP cycles over the last year and have had an excellent experience with every one of them. Highly recommended thank you.

Date of experience: March 4, 2026
1 review
0 helpful votes
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10% off
March 15, 2026
Updated review

Entering the site and seeing the 10% **# me off. Only new customers get it, but you are quick to collect info and spam the shi* out of us

Date of experience: March 4, 2026

Every time I come to the site, it tries to get me...
March 1, 2026
Previous review

Every time I come to the site, it tries to get me to subscribe for 10%, so i do, but I do not get the discount since I am already a customer. That is really dirty. Been almost 2 years since my last order... I wonder if this is what drove me away?

Date of experience: February 18, 2026
1 review
0 helpful votes
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Nagging
March 14, 2026

I'm being forced to rate and review products just to confirm that I received my order. When I choose not to respond because the email is deceptive J&P cycle just emails again.

Date of experience: March 4, 2026
California
1 review
0 helpful votes
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Fast ship!
March 14, 2026

Very happy with the speed of shipping. Parts appear to be good quality. I have not had a chance to ride the bike yet because we've been buried in snow.

Date of experience: March 4, 2026
1 review
0 helpful votes
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Buying a front sportbike tire
March 14, 2026

Very easy to find the specific brand and make I was looking for. Shipping was really fast. Colame right to my front door. Shii, can't beat that. Very happy with my purchase and will again in the future. Thank u J&P Cycles.

Date of experience: March 4, 2026
1 review
0 helpful votes
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Mustang Seat
March 14, 2026

Mustang seats have been my go to seat for all my Street Glides since 2019.

Date of experience: March 4, 2026
1 review
0 helpful votes
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Great selection of products. Very quick delivery that I wasn't anticipating. So far very pleased with my experience. I plan on making a review of the products after maintenance and time for use.

Date of experience: March 4, 2026
Florida
1 review
0 helpful votes
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Great product
March 14, 2026

Fitment was on point. Will buy from J&P Cycles again.

Date of experience: March 4, 2026
1 review
0 helpful votes
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Delayed
March 14, 2026
Updated review

Ordering was easy, the contact regarding order was good, shipping well, I was told it was to be there on Thursday, but I didn't show, it finally came on the following Tuesday! At least it showed and nothing was damaged!

Date of experience: March 4, 2026

Fast quick and easy to order!
March 3, 2026
Previous review

Fast quick and easy to order!

Date of experience: February 21, 2026
1 review
0 helpful votes
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Fuel check valve
March 14, 2026
Updated review

I ordered this item and received it within a few days! Outstanding response to the customers needs, fast shipping and just a great trusted source for your motorcycle parts. I've been doing business with J&P Cycle for decades, haven't had a problem in all those years.

Date of experience: March 4, 2026

Fast and efficient
February 28, 2026
Previous review

Fast and efficient

Date of experience: February 18, 2026
Colorado
1 review
0 helpful votes
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Easy and complete.
March 14, 2026
Updated review

Once you have entered the bike you ride, the parts are easy. And if you still aren't sure, customer service is good. They also make returns/exchanges easy.

Date of experience: March 4, 2026

Great selection, easy to order
March 3, 2026
Previous review

Great selection, easy to order.

Date of experience: February 20, 2026
1 review
0 helpful votes
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Good service for years.
March 14, 2026
Updated review

Item was delivered on time and exactly what I needed. Thanks J&P.

Date of experience: March 4, 2026

Just what I needed!
March 9, 2026
Previous review

Just what I needed!

Date of experience: February 27, 2026
California
1 review
0 helpful votes
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Needed new shoes
March 14, 2026

Ordered tires, tires shipped and arrived within two days

Date of experience: March 4, 2026
1 review
0 helpful votes
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HJC helmet
March 14, 2026
Updated review

Bought HJC helmet. Read the reviews. Read staff recommendations regarding sizing which were right on! J&p honored a gift card that had not been used for years. Thanks J&P

Date of experience: February 21, 2026

I had an old gift card
February 27, 2026
Previous review

I had an old gift card. J&P honored the gift card, thanks!

Date of experience: February 17, 2026
1 review
0 helpful votes
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Only half Order! Price
March 14, 2026
Updated review

Have only received half my order it has been 2 weeks and still no tracking information on second half of order. There should not be this much time between. Parts of an order.

Date of experience: March 4, 2026

Easy and good price
March 3, 2026
Previous review

Easy and good price

Date of experience: February 20, 2026
1 review
0 helpful votes
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Speaker brackets 2008 street glide
March 14, 2026

Product worked. But was not exact fit. Plastic ends to big for screws to fit. After trimming both ends down with grinder, finally got installed. Maybe cheaper than harley dealer, but were not replica of original part.

Date of experience: March 3, 2026
1 review
0 helpful votes
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All parts
March 13, 2026
Updated review

Ive been dealing with J&P Cycles for many years. Their prices are outstanding, as with service. I particularly like talking to a person alway ready to help. Most places it's all text or internet. So talking one on one is fabulous. Thank you.

Date of experience: March 3, 2026

Great husband shops all the time
February 27, 2026
Previous review

Great husband shops all the time.

Date of experience: February 17, 2026