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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,833
quality
23,276
This company responds to reviews on average within 5 days

Instant Feedback

72,354 reviews

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Philippines
1 review
0 helpful votes
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Customs
September 15, 2025

Quick delivery quite impressed with that. The $70 shipping fee. It's perfectly fine with me. The only issue was I was charged another $125 for customs here in the Philippines. I think JP Cycle should include that with the shipping fee or with the price of the product.

Date of experience: September 5, 2025
Illinois
1 review
0 helpful votes
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Always on time!
September 15, 2025

Awesome! Always has my parts and never any problems! Excellent service!

Date of experience: September 5, 2025
North Carolina
1 review
0 helpful votes
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Overall very happy with the quality and price of my purchase. I do find and have found that searching for products on JP Cycles' website can sometimes be cumbersome and difficult, especially when searching for custom sizes or fitments of components, and finding the correct sized inner tube for my rear tire was no exception. Other than that I am very happy with my purchase and would buy again.

Date of experience: September 5, 2025
Virginia
1 review
0 helpful votes
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Great product.
September 15, 2025

Easy purchase and shipping. Got the product and was able to instill within a few hours.

Date of experience: September 5, 2025
New Mexico
1 review
0 helpful votes
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Satisfied
September 15, 2025

Was glad to get the same bungee eye tie down i bought 36 years ago for my other bike.Also known as cable guide.

Date of experience: September 5, 2025
North Carolina
1 review
0 helpful votes
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JP is a quick and convenient site to find and order parts for my motorcycles. Shipping and communication is quick and concise and I have not had any issues getting my orders in a timely manner.

Date of experience: September 5, 2025
New Zealand
1 review
0 helpful votes
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Fast delivery international.
September 15, 2025

Products good and arrived quickly to New Zealand, so, great service and product line.

Date of experience: September 5, 2025
Michigan
1 review
0 helpful votes
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Primary inspection door gasket
September 15, 2025

The paper gaskets were not working. This rubber gasket was just what I needed.!
Thank You!

Date of experience: September 4, 2025
Ohio
1 review
0 helpful votes
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Exact product, at the right price
September 15, 2025
Updated review

All very positive. Fast delivery, exact product, easy install.

Date of experience: September 4, 2025

Wouldn't accept promo code for 10% discount-?
September 4, 2025
Previous review

Wouldn't accept promo code for 10% discount-? Apparently this is not my first purchase from JP

Date of experience: August 24, 2025
District of Columbia
1 review
0 helpful votes
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Bought gloves - twice
September 15, 2025

Used the size chart, gloves were too small. Ordered another pair and they came 3 days after estimated day. Still don't really like the fit but easier to try breaking them in than paying to return them.

Date of experience: September 4, 2025
Kimberly E. β€” J&P Cycles Rep
7 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Wisconsin
1 review
0 helpful votes
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Good stuff from open box sale.
September 15, 2025

Good part, just the start of my restoration.bike from dead bro

Date of experience: September 4, 2025
Massachusetts
1 review
0 helpful votes
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As promised, excellent
September 15, 2025

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Date of experience: September 4, 2025
Utah
1 review
0 helpful votes
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I was looking for a new suspention for my motorcycle and began to research the parts I was interested in. It was very helpful with compete information with products!

Date of experience: September 4, 2025
New York
1 review
0 helpful votes
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Overall of website and jacket
September 14, 2025

It was easy to find what I was looking for and the jacket it really nice

Date of experience: September 4, 2025
New York
3 reviews
0 helpful votes
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Happy
September 14, 2025
Updated review

Always delivered quickly, and if ever needed to return, it is also quick and easy. I don't order from anyone else but J&P Cycle. Thank you for all you do.

Date of experience: September 4, 2025

Awesome perfect
June 30, 2024
Previous review

Awesome perfect

Date of experience: June 20, 2024
California
1 review
0 helpful votes
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All good, thanks!
September 14, 2025

Parts got in on time, slapped them right on, good to go, thanks!

Date of experience: September 4, 2025
Virginia
1 review
0 helpful votes
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Excellent
September 14, 2025

Easy ordering process, fast shipping, product is excellent.

Date of experience: September 4, 2025
Massachusetts
1 review
0 helpful votes
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Great product Great Customer Service
September 14, 2025

I had questions and the rep through the chat option was extremely helpful and friendly. The product is great quality as always. My biggest complaint is that, for the price of what I'm paying, I shouldn't have to wait 9-10 days to receive my order, nor should I have to pay an arm and a leg for faster shipping. Overall, great experience and of course, we will continue to order products through JP Cycles

Date of experience: September 4, 2025
Illinois
1 review
0 helpful votes
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Service
September 14, 2025

Service was great. I received exactly what I ordered and it came faster than the time frame I was given.

Date of experience: September 4, 2025
Pennsylvania
1 review
0 helpful votes
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Why I chose J&P for the part(s)
September 14, 2025
Updated review

I was able to quickly and easily find the parts that I need ordering was easy payment again quick and easy and the product was delivered in a couple days. Everything you'd expect.

Date of experience: September 4, 2025

Everything is good
September 3, 2025
Previous review

Everything is good. I would like to have more shipping options though.

Date of experience: August 24, 2025