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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,850
quality
23,393
This company responds to reviews on average within 5 days

Instant Feedback

72,611 reviews

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North Carolina
1 review
0 helpful votes
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Tire purchase
May 27, 2024

Fantastic experience throughout the entire process! Great available information on tire,great price just an overall splendid, swell and fun event! Excellent company to have foe my motorcycle needs J&P has always delivered.

Date of experience: May 17, 2024
Washington
1 review
0 helpful votes
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Spot on!
May 27, 2024

Everything I've ordered has been correct, fit perfectly and was delivered quickly.

Date of experience: May 16, 2024
Iowa
1 review
0 helpful votes
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Brake Pads
May 26, 2024

Parts arrived as described and are installed awaiting time to ride. Thank you.,

Date of experience: May 16, 2024
Rhode Island
1 review
0 helpful votes
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Tires arrived
May 26, 2024

Only two years old. Should be alright. Excited to get them on and tear up my back roads!

Date of experience: May 16, 2024
Michigan
1 review
0 helpful votes
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Shocks
May 26, 2024

Stock Harley shocks are terrible. Buy the best ohlin stuff you can afford. You will appreciate them.

Date of experience: May 16, 2024
Florida
1 review
0 helpful votes
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Found what I wanted and placed the items on my wise list. Very easy to retrieve and order.

Date of experience: May 16, 2024
California
1 review
0 helpful votes
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Easy transaction
May 26, 2024

Easiest transaction ever! Online order was easy, fast and shipping was within a day!

Date of experience: May 16, 2024
Mississippi
1 review
0 helpful votes
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Excellent Experience
May 26, 2024

Overall, excellent experience! Website was easy to use and they had everything I needed. I'd highly recommend checking out J&P Cyles.

Date of experience: May 16, 2024
North Carolina
2 reviews
0 helpful votes
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Exhaust gaskets
May 26, 2024
Updated review

Easy to buy, messed one up installing new system. After i fiquired out how to install the headers no more problems

Date of experience: May 16, 2024

Easy to order
April 7, 2024
Previous review

Easy to order

Date of experience: March 28, 2024
North Carolina
2 reviews
0 helpful votes
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Exact fit
May 26, 2024

Fitment was exact, great quality product, would definitely do business again.

Date of experience: May 16, 2024
Minnesota
1 review
0 helpful votes
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It was fine but again I'm not a fan of ordering parts online thank you

Date of experience: May 16, 2024
Missouri
1 review
0 helpful votes
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Could have had more help online, but I needed specifics that would have needed some
footwork.

Date of experience: May 16, 2024
Colorado
1 review
0 helpful votes
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Schotts key chain
May 26, 2024

Great product and the shipping as very quick. The price was fantastic for a quality leather product as well.

Date of experience: May 16, 2024
Washington
1 review
0 helpful votes
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I don't have 50 words to describe everything so please quit asking me stupid f****** questions

Date of experience: May 16, 2024
Missouri
1 review
0 helpful votes
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Losing there custmer service
May 26, 2024

I got a email saying that one of the part I've been waiting on for well over a couple of months was back in stock but come to find out it wasn't and they had to mail it from the manufacturer witch didn't get the (gold club member) 2 day shipping.

Date of experience: May 16, 2024
Arizona
1 review
0 helpful votes
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Fast delivery
May 26, 2024

I originally ordered new mirrors for my 2002 Valkyrie, but the threads were wrong. I was happy to find that there was an adapter. It arrived early and the mirrors look great

Date of experience: May 16, 2024
Ohio
1 review
0 helpful votes
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Needed a battery..
May 26, 2024

Needed a battery. Purchased battery in less than 30 seconds. Thank you.

Date of experience: May 16, 2024
California
1 review
0 helpful votes
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Good customer service
May 26, 2024
Updated review

Product arrived quickly, and customer service was helpful with delayed shipping information.

Date of experience: May 16, 2024

Super!
February 22, 2024
Previous review

Super! Quality products and service!

Date of experience: February 22, 2024
New York
2 reviews
0 helpful votes
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Tire purchase
May 26, 2024

Purchased 2 motorcycle tires, fast shipping was free

Date of experience: May 16, 2024
Missouri
1 review
0 helpful votes
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Excellent customer service
May 26, 2024

Processed my return very quickly and smoothly. Excellent transaction

Date of experience: May 16, 2024