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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,853
quality
23,410
This company responds to reviews on average within 5 days

Instant Feedback

72,659 reviews

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New York
2 reviews
0 helpful votes
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Tire purchase
May 26, 2024

Purchased 2 motorcycle tires, fast shipping was free

Date of experience: May 16, 2024
Missouri
1 review
0 helpful votes
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Excellent customer service
May 26, 2024

Processed my return very quickly and smoothly. Excellent transaction

Date of experience: May 16, 2024
Florida
1 review
0 helpful votes
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Unsatisfied consumer
May 26, 2024

A motorcycle specific part was ordered and it's not even close to fitting.

Date of experience: May 16, 2024
Ohio
1 review
0 helpful votes
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Great experience
May 26, 2024

Great website, lots of choices and fast shipping. Can't go wrong with J&P Cycles

Date of experience: May 16, 2024
Nevada
3 reviews
0 helpful votes
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Nothing but Greatness
May 26, 2024

Thank you very much for fulfilling my order. Everything was great.

Date of experience: May 16, 2024
Georgia
1 review
0 helpful votes
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..
May 26, 2024

………………………………………………………………………………………………………….:……….:.::

Date of experience: May 16, 2024
Indiana
1 review
0 helpful votes
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Spot on
May 26, 2024

The grips that I ordered came fast and fit perfectly. J&P making bike building Great Again!

Date of experience: May 16, 2024
Puerto Rico
1 review
0 helpful votes
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Tire order
May 26, 2024

Smooth, easy, quick turnaround.
Product seems to be of good quality and value

Date of experience: May 16, 2024
California
3 reviews
0 helpful votes
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Improve Cancel Order Process
May 26, 2024

Called after delay in getting battery shipped. Attempted to canceled order for "taking too long to ship ", but was unable to even though it had not been shipped. Jp spent money to ship and spent money to have me ship back, along with hassle to return to UPS. Look for way to stop an order that has not shipped. Cost savings.

Date of experience: May 15, 2024
California
1 review
0 helpful votes
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The oem battery had the nut permanently fixed to the battery this battery you have to slide the nut into a slot before you slide it in to its resting place I have a Harley touring so it's not convenient but other than that I am happy it is new I haven't had it awhile we will see how long it lasts

Date of experience: May 15, 2024
Texas
2 reviews
0 helpful votes
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Has the hard to find items
May 26, 2024

Had what I needed. Just takes patience in finding what you're looking for

Date of experience: May 15, 2024
Virginia
1 review
0 helpful votes
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Nice works well with my setup
May 25, 2024

Great shipping time under a week product was well shipped and in great shape

Date of experience: May 15, 2024
Georgia
1 review
0 helpful votes
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I be ordering more
May 25, 2024

I love my order got part for my bike it looks grate thank u

Date of experience: May 15, 2024
Florida
1 review
0 helpful votes
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J&P Cycles, always the best!
May 25, 2024

I've done business with J&P for years. Never once had an issue or a letdown of any kind. Love visiting their Daytona Beach location, but on-line orders are fast and accurate too.

Thanks J&P! Cycles!

Date of experience: May 15, 2024
Missouri
2 reviews
0 helpful votes
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Highway pegs
May 25, 2024

Great as always always on time and safely to the house

Date of experience: May 15, 2024
New York
1 review
0 helpful votes
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Arlen Ness oil pressure gage
May 25, 2024

As usual, J&p Cycles was a pleasure doing business with. Fast shipping and part was exactly what I ordered. Thank you!

Date of experience: May 15, 2024
Maryland
1 review
0 helpful votes
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Had what I needed
May 25, 2024

Had the part in stock, bit pricey, but delivered in reasonable time

Date of experience: May 15, 2024
California
1 review
0 helpful votes
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Took way longer than expected
May 25, 2024

Website said they ship next day. Took a week to get my parts. Expected them sooner. Ended up driving to the local Harley shop and buying there. Part was even cheaper at Harley. Returned part and J&P charged me for the shipping. Never ordering through J&P again!

Date of experience: May 15, 2024
Washington
1 review
0 helpful votes
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Shine 244
May 25, 2024

I wanted a duel sport tire that was not as aggressively knobby for a rear tire as most seem to be for my Honda SL70.

Date of experience: May 15, 2024
Wyoming
1 review
0 helpful votes
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Very Satisfied
May 25, 2024

Quick, simple and fair prices. The product was delivered fast and was exactly as it was promised.

Date of experience: May 15, 2024