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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Processed my return very quickly and smoothly. Excellent transaction
A motorcycle specific part was ordered and it's not even close to fitting.
Great website, lots of choices and fast shipping. Can't go wrong with J&P Cycles
Thank you very much for fulfilling my order. Everything was great.
Called after delay in getting battery shipped. Attempted to canceled order for "taking too long to ship ", but was unable to even though it had not been shipped. Jp spent money to ship and spent money to have me ship back, along with hassle to return to UPS. Look for way to stop an order that has not shipped. Cost savings.
The oem battery had the nut permanently fixed to the battery this battery you have to slide the nut into a slot before you slide it in to its resting place I have a Harley touring so it's not convenient but other than that I am happy it is new I haven't had it awhile we will see how long it lasts
Had what I needed. Just takes patience in finding what you're looking for
Great shipping time under a week product was well shipped and in great shape
I've done business with J&P for years. Never once had an issue or a letdown of any kind. Love visiting their Daytona Beach location, but on-line orders are fast and accurate too.
Thanks J&P! Cycles!
Great as always always on time and safely to the house
As usual, J&p Cycles was a pleasure doing business with. Fast shipping and part was exactly what I ordered. Thank you!
Had the part in stock, bit pricey, but delivered in reasonable time
Website said they ship next day. Took a week to get my parts. Expected them sooner. Ended up driving to the local Harley shop and buying there. Part was even cheaper at Harley. Returned part and J&P charged me for the shipping. Never ordering through J&P again!
Quick, simple and fair prices. The product was delivered fast and was exactly as it was promised.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

