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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,861
quality
23,446
This company responds to reviews on average within 5 days

Instant Feedback

72,771 reviews

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Maryland
1 review
0 helpful votes
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Had what I needed
May 25, 2024

Had the part in stock, bit pricey, but delivered in reasonable time

Date of experience: May 15, 2024
California
1 review
0 helpful votes
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Took way longer than expected
May 25, 2024

Website said they ship next day. Took a week to get my parts. Expected them sooner. Ended up driving to the local Harley shop and buying there. Part was even cheaper at Harley. Returned part and J&P charged me for the shipping. Never ordering through J&P again!

Date of experience: May 15, 2024
Washington
1 review
0 helpful votes
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Shine 244
May 25, 2024

I wanted a duel sport tire that was not as aggressively knobby for a rear tire as most seem to be for my Honda SL70.

Date of experience: May 15, 2024
Wyoming
1 review
0 helpful votes
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Very Satisfied
May 25, 2024

Quick, simple and fair prices. The product was delivered fast and was exactly as it was promised.

Date of experience: May 15, 2024
Texas
3 reviews
3 helpful votes
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Great!
May 25, 2024

Great part, worked perfectly, Thank you, Great part, worked perfectly, Thank you, Great part, worked perfectly, Thank you

Date of experience: May 15, 2024
Nevada
1 review
0 helpful votes
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Easy to find what I needed on your website; easy-ordering and quick delivery. Nice!

Date of experience: May 15, 2024
Indiana
1 review
0 helpful votes
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Fast shipping and right parts.
May 25, 2024

Quick and easy. The parts were correct for my application as the website said they would be.

Date of experience: May 15, 2024
North Carolina
1 review
0 helpful votes
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Jet fast shipping!
May 25, 2024

My order shipped out the same day I placed it.
I was looking for the most cost effective products I could and found a lot of items out of stock.
I eventually found the 2 items although not the cheapest price ones J&P carries

Date of experience: May 15, 2024
Tennessee
2 reviews
0 helpful votes
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Quick
May 25, 2024

Inhad dine my research for the product so that was as expected. New rider, so first helmet I've gotten. Fits well and comfortably, even with my glasses. Good windshield detents and ventilation. Shipping was quick and well packaged.

Date of experience: May 15, 2024
Canada
1 review
0 helpful votes
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Break and clutch cable package
May 25, 2024

Easy to order and Bruce was amazing and gave me a great description of product and what I needed to ensure it fit my bike properly The process was seamless, and the delivery was fast!

Date of experience: May 15, 2024
Illinois
2 reviews
0 helpful votes
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As usual, they have it all
May 25, 2024
Updated review

They had what I needed but since sizing can be unpredictable it cost me $10 to send back the large gloves that for like a medium. They need to be more like Amazon with free returns.

Date of experience: May 15, 2024

Nice inventory!
April 7, 2024
Previous review

Nice inventory!

Date of experience: March 28, 2024
Pennsylvania
1 review
0 helpful votes
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Last order
May 25, 2024

Website is decent. I've used j&p alot! The order Communication was horrible. I had to take my time to go through the chat process just to find out there was a multi party shipping, which my customer assistant didn't have a clue about my shipping. I was told I'd receive an email when shipment happens. Lack of communication is not for me. I'll be parting ways with J&P.

Date of experience: May 15, 2024
Washington
1 review
0 helpful votes
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EZ
May 25, 2024

Easy and fast is the best way to describe the experience. Very straightforward and product arrived when promised and I was informed throughout the process.

Date of experience: May 15, 2024
Texas
1 review
0 helpful votes
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Great product fast delivery
May 25, 2024
Updated review

Great service easy to use. Product arrived 3 days after ordering.

Date of experience: May 15, 2024

Great service easy to use
May 13, 2024
Previous review

Great service easy to use.

Date of experience: May 2, 2024
Mississippi
1 review
0 helpful votes
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Always a pleasant experience. Most always find what I want. Competitive pricing. Fast shipping.

Date of experience: May 15, 2024
Arizona
1 review
0 helpful votes
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J&P is awesome
May 25, 2024
Updated review

The local folks are great to deal with, very helpful and polite.

Date of experience: May 15, 2024

Great and easy
April 3, 2024
Previous review

Great and easy

Date of experience: March 24, 2024
Iowa
1 review
0 helpful votes
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Easy to order
May 25, 2024

Delivery was fast and accurate. Product was just like advertised.

Date of experience: May 15, 2024
Ohio
1 review
0 helpful votes
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Great
May 25, 2024

Great everything came in perfect condition. Super fast

Date of experience: May 15, 2024
Canada
1 review
0 helpful votes
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Excellent price, service on quick delivery options.
May 25, 2024
Updated review

The items I purchased were of great quality and in stock.

Date of experience: May 15, 2024

Easy search and find
May 7, 2024
Previous review

Easy search and find.

Date of experience: April 25, 2024
Iowa
1 review
0 helpful votes
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Great price with free and fast shipping!
May 25, 2024
Updated review

My sissy bar fits perfectly on my 02 Fat Boy! It adds that old school look while providing a bar to hold my bags while I do long distance traveling! Sturgis 2024 baby!

Date of experience: May 15, 2024

Quick and easy!
May 20, 2024
Previous review

Quick and easy!

Date of experience: May 10, 2024