Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered the TC bros mid controls for my Sportster, and the kit arrived very quickly and in perfect condition. No issues!
I ordered my product on a Wednesday evening, paid for next day with the understanding it wouldn't be processed till Thursday and "next day" would be Friday. Well I even got a confirmation email saying it would be here Friday, it didn't come till Saturday so my customer didn't get his memorial ride in and when I tried contacting j&p they said wasn't their fault, it was the shipper fault.
All I wanted was my "next day" fee returned but all I got was the runaround.
I wouldn't refer no one to j&p simply because customer service is terrible!
Fast service, great products for my Harleys and Indian. Always wish there were more however for the Indian.
Shipping was fast. Filter kit is good quality. Shipping communication was great.
I use J&P only when my regular distributors do not have the parts on hand that I need. When the Anamosa store was still open, I got dealer pricing through them. Since the buyout I have tried to get dealer pricing and it has been a no-go. As a small independent shop owner, I have to keep my customers on the road, and will use J&P only as a last resort, even though they were one of my main suppliers before the buyout.
Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.
Wonderful experience, the correct item, and great timing. Very satisfied customer
The products were perfect, just as described, and the shipping and delivery was fast
I ordered these grips to replace the factory grips on my new bike. The originals were very minimal and small in diameter. The new ones are slightly larger. The cross hatch pattern provides a cushioned and larger feel. Just what I wanted.
Noticed, on a Sunday evening, my rear tire on my 2016 Harley had wires showing. I ordered my tires, front and rear, from JP cycles on Monday. They arrived at my home Wednesday, mid-day. Got my bike and tires dropped off to shop and picked up on Friday, just in time for our ride Saturday and huge group ride on labor day.
Thanks JPcycles
Easy site to navigate
Easy to search
The transaction went down very well as well as the packaging and delivering. The instructions said 2019 and later might need to remove some material on the levers. I have a 2018 and on the front brake lever I had to remove about a dime-sized diameter and half the thickness because it was too high to get into the area where it was to be installed and work properly. Besides that I like the levers.
The gremlin bell I ordered arrived 2 days after I placed the order. I live in Houston but I really like visiting the pigeon forge store when I'm in Gatlinburg, TN.,
Huge selections for any budget. Hassle-free shopping.
Got order quick, hogworkz soft lowers are tight on crash bars, have to leave lower zipper unzipped to get them on.
They had what I needed fast shipping but shipping cost was a little ridiculous. I ordered 2 gas cap gaskets for about 8 bucks and cost 7 for shipping but I received the order in 3 days.
Quality product at affordable price, delivered quickly
Website and check out very easy to navigate
Fit and looked great easy ordering and fast shipping
Looking forward to seeing my new windshield
Great products easy to do business with and shipping usually in a couple of days
The title says it all. I've shopped J&P several times and always been satisfied with the experience.
K good purchase haven't used it yet, but jp cycles won't stop flooding my email for a response so here it is
Had what I needed at a price I was happy with
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.