Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,861
quality
23,451
This company responds to reviews on average within 5 days

Instant Feedback

72,793 reviews

We monitor reviews for authenticity

New York
1 review
0 helpful votes
Follow ROBERT S.
Unfollow ROBERT S.
Share Review
Report Review

Parts purchase.
September 19, 2025
Updated review

Good parts, fast delivery, good all around experience!

Date of experience: September 9, 2025

Fucking great ok is this long enough now
September 5, 2025
Previous review

Fucking great ok is this long enough now

Date of experience: August 25, 2025
Missouri
1 review
0 helpful votes
Follow Gabe L.
Unfollow Gabe L.
Share Review
Report Review

I am a satisfied customer.
September 19, 2025

I easily found the perfect replacement switches for my application.

Date of experience: September 9, 2025
Georgia
2 reviews
0 helpful votes
Follow TONY C.
Unfollow TONY C.
Share Review
Report Review

Great tire bad shipping
September 19, 2025

Order was good tire was perfect but didn't get delivered on time

Date of experience: September 9, 2025
California
1 review
0 helpful votes
Follow Kyla G.
Unfollow Kyla G.
Share Review
Report Review

Gaskets
September 19, 2025

Works beautifully very satisfied thank you! However one of them showed up bent due to it being metal idk how usable that would be.

Date of experience: September 6, 2025
Ohio
1 review
0 helpful votes
Follow Neville H.
Unfollow Neville H.
Share Review
Report Review

Good prices on really good parts
September 19, 2025

J&P had the parts I was looking for and they were at a reasonable price. I also knew I was getting original manufacturer parts and not counterfeit parts.

Date of experience: September 8, 2025
Wisconsin
1 review
0 helpful votes
Follow Chris A.
Unfollow Chris A.
Share Review
Report Review

Great
September 19, 2025

Great product good material and fast shipping, must I say more I will be returning for future purchases.

Date of experience: September 5, 2025
Tennessee
1 review
0 helpful votes
Follow Darrel F.
Unfollow Darrel F.
Share Review
Report Review

Needs and desires.
September 19, 2025

It was a very good experience Daniel was always very knowledgeable and helpful

Date of experience: September 8, 2025
Tennessee
1 review
0 helpful votes
Follow John D.
Unfollow John D.
Share Review
Report Review

Normal quality service!
September 19, 2025
Updated review

My experience went smoothly, and I was kept updated on the shipping process!

Date of experience: September 8, 2025

Mirrors
April 6, 2025
Previous review

The person I spoke to was very helpful! Products arrived on time. An overall pleasant experience.

Date of experience: March 27, 2025
Oklahoma
1 review
0 helpful votes
Follow Larry B.
Unfollow Larry B.
Share Review
Report Review

Clutch Cable
September 18, 2025

The online catalog is user friendly, and parts are easy to find and order.

Date of experience: September 8, 2025
Tennessee
1 review
0 helpful votes
Follow Gil C.
Unfollow Gil C.
Share Review
Report Review

A great company
September 18, 2025

I would 100% recommend ordering anything you need from J&P cycles. Their customer service is stellar!

Date of experience: September 8, 2025
New York
1 review
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Share Review
Report Review

Big cup holder
September 18, 2025

There is nothing wrong with the product or the shipping. The only issue I have is I ordered the wrong size. The bracelet don't fit my bike. I'll be calling to see if I can exchange the bracelet.

Date of experience: September 8, 2025
California
1 review
0 helpful votes
Follow Holger C.
Unfollow Holger C.
Share Review
Report Review

Brand name product, but slow shipping
September 18, 2025

I ordered an internal sun visor for my Schuberth helmet. The order was put in on a Friday evening. Since the website claims that in-stock items are usually shipped on the next business day, I was hopeful that I might receive the visor prior to my MC tour starting 10 days later. Unfortunately, the order was not processed until the fourth business day, and arrived several days after I left for my trip.

Date of experience: August 29, 2025
Kimberly E. — J&P Cycles Rep
7 months ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

Illinois
1 review
0 helpful votes
Follow Curtis F.
Unfollow Curtis F.
Share Review
Report Review

Great transaction!
September 18, 2025
Updated review

Easy of ordering and great help thru customer service! Pleased with product and shipping time!

Date of experience: September 8, 2025

Great ordering experience and customer service!
September 3, 2025
Previous review

Great ordering experience and customer service! Thanks!

Date of experience: August 24, 2025
Alabama
1 review
0 helpful votes
Follow Joe M.
Unfollow Joe M.
Share Review
Report Review

Great customer service!
September 18, 2025
Updated review

Gentleman assisting me with part order was extremely helpful.

Date of experience: August 25, 2025

Excellent!
September 4, 2025
Previous review

Excellent!

Date of experience: August 25, 2025
New Mexico
1 review
0 helpful votes
Follow Don B.
Unfollow Don B.
Share Review
Report Review

Great service.
September 18, 2025

One part had manufacturers defect. I explained the defect they replaced it, No hassle, just good service.

Date of experience: September 8, 2025
Florida
1 review
0 helpful votes
Follow Ray H.
Unfollow Ray H.
Share Review
Report Review

Great products, Fast service+
September 18, 2025
Updated review

J&P always have what I need for my 86 FXR-S. Their customer service has been top notch as well. Highly recommend!

Date of experience: September 8, 2025

Great service and parts!
September 4, 2025
Previous review

Great service and parts!

Date of experience: August 25, 2025
Michigan
1 review
0 helpful votes
Follow Daniel R.
Unfollow Daniel R.
Share Review
Report Review

Great deal
September 18, 2025
Updated review

As was expected, everything was on time as promised at a great price. Thanks!

Date of experience: September 8, 2025

Got what I needed
September 3, 2025
Previous review

Got what I needed.

Date of experience: August 24, 2025
Virginia
1 review
0 helpful votes
Follow Daniel S.
Unfollow Daniel S.
Share Review
Report Review

A1 service
September 18, 2025

Quickest delivery i have ever seen. I expected it a week later and it was at my door not even 3 days from the night I ordered

Date of experience: September 8, 2025
Maryland
2 reviews
0 helpful votes
Follow Jose C.
Unfollow Jose C.
Share Review
Report Review

Good
September 18, 2025

Thanks a lot for the thing that I bought and then was delivered

Date of experience: September 8, 2025
Texas
1 review
0 helpful votes
Follow Michael R.
Unfollow Michael R.
Share Review
Report Review

New customer very satisfied!
September 18, 2025

I've just started buying some items from J&P for my new bike. Great selection, easy fitment information, great prices and quick shipping!

Date of experience: September 8, 2025