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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,861
quality
23,451
This company responds to reviews on average within 5 days

Instant Feedback

72,793 reviews

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New Jersey
1 review
0 helpful votes
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Amazing service 👏
June 7, 2024

Fast friendly shipping works really good no issues will definitely purchase from u guys again Aloha from Hawaii 🤙

Date of experience: May 28, 2024
Pennsylvania
2 reviews
0 helpful votes
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Easy order
June 7, 2024

Very happy with the speed on the order,order filled with the speed i needed

Date of experience: May 28, 2024
Wisconsin
1 review
0 helpful votes
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It's in the mail.
June 7, 2024

I placed an order of a couple items and it was handled promptly. I received the items in the few days and installed them immediately. Couldn't have asked for quicker service.

Date of experience: May 28, 2024
New York
1 review
0 helpful votes
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Review for Bonneville Foot Pegs
June 7, 2024

Overall satisfaction; excellent.
Fit and finish of the product was outstanding.
Product purchase was quick and simple.
No installation instructions were included but the installation was a straight forward swap out.
Would highly recommend JP Cycles to a friend.
Thanks..

Date of experience: May 27, 2024
Tennessee
1 review
0 helpful votes
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Vance and Hines pipes
June 7, 2024

Quick and easy. I ordered my pipes and received them very quickly.

Date of experience: May 27, 2024
Massachusetts
1 review
0 helpful votes
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Once i add my ride to the garage and select it, would be nice if i change product categories that the selected vehicle remained in affect. IE begin shopping for front lighting then shop for rear lighting only products that fit my vehicle were displayed. Installed the rear lights, construction seems very durable, well packaged, install was a breeze less than 10 minutes.
Slightly disappointed with the tail lights, they sre not much brighter than factory lights but still look nice. All things considered i would consider buying for another bike.

Date of experience: May 27, 2024
Arizona
1 review
0 helpful votes
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Shipped quickly and was easily installed and performed perfectly.

Date of experience: May 27, 2024
Massachusetts
1 review
0 helpful votes
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Bike parts
June 6, 2024

.great selection.of all.types of motorcycle parts...!

Date of experience: May 27, 2024
Michigan
1 review
0 helpful votes
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Saddleman seems a bit small
June 6, 2024

I purchased a saddle man seat for 92 electra glide. The site says it fits but it comes up a little small. The nose of the seat doesn't cover a small area of the frame and it appears that the seat too small.

Date of experience: May 27, 2024
Texas
1 review
0 helpful votes
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Haven't installed them yet
June 6, 2024

Nice Sale Price! Hard to give a product a good review til it gets installed! I'm sure it's good! Vance & Hines makes good products! I'm sure I won't be disappointed!

Date of experience: May 27, 2024
New Jersey
1 review
0 helpful votes
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Helpful
June 6, 2024

Amy in customer service was very helpful. Only negative is I had to send photos to process my refund.

Date of experience: May 27, 2024
Maine
1 review
0 helpful votes
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Harley Davidson Accessories
June 6, 2024

Great shopping experience, easy to order and received items quickly. Great place to shop for H.D. Parts and accessories, even older models!

Date of experience: May 27, 2024
Oklahoma
4 reviews
0 helpful votes
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Happy
June 6, 2024

Great site easy to use and pretty fast shipping. Order came right no complaints. Thank you

Date of experience: May 27, 2024
Michigan
1 review
0 helpful votes
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Great experience with J&P. They had want I wanted and it was delivered quickly to my door.

Date of experience: May 27, 2024
New York
1 review
0 helpful votes
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Great experience
June 6, 2024

Always a good experience buying from jp. I will certainly buy from them again

Date of experience: May 27, 2024
California
1 review
0 helpful votes
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Great
June 6, 2024

Order was in stock and shipped/arrived much faster than I expected!

Date of experience: May 27, 2024
Canada
1 review
0 helpful votes
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Fast shipping
June 6, 2024

Quick delivery! While having problems with the inventory/computer! Good communication about that and also taking care of my order that need to be redone!

Date of experience: May 27, 2024
New Zealand
1 review
0 helpful votes
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Extremely happy
June 6, 2024

Happy to find what i am looking for at great prices and delivery time extremely quick for NZ

Date of experience: May 27, 2024
Minnesota
4 reviews
0 helpful votes
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S&S, simply the Best.
June 6, 2024
Updated review

The adjustable push-rods I purchased were exactly what I wanted and the quality is spot on. There was some clitch during check-out and I did not receive my GOV-X discount. The discount was not for a lot of cash, but if you advertise you are going to do something, just do it. I will likely continue to be a J&P Cycles customer. I am still bummed about the sell-out and closing of Anamos, IA, but I will get over it. John built a great company and I am glad COMOTO kept his vision, at least in name, alive.

Date of experience: May 26, 2024

DID NOT RECEIVE GOV-X DISCOUNT
May 26, 2024
Previous review

DID NOT RECEIVE GOV-X DISCOUNT.

Date of experience: May 15, 2024
Missouri
2 reviews
0 helpful votes
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Excellent help
June 6, 2024

Easy shopping! Great customer service. The parts and customer service are phenomenal.
They answered any and all questions asked without hesitation.

Date of experience: May 26, 2024