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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Nice Sale Price! Hard to give a product a good review til it gets installed! I'm sure it's good! Vance & Hines makes good products! I'm sure I won't be disappointed!
Amy in customer service was very helpful. Only negative is I had to send photos to process my refund.
Great shopping experience, easy to order and received items quickly. Great place to shop for H.D. Parts and accessories, even older models!
Always a good experience buying from jp. I will certainly buy from them again
Quick delivery! While having problems with the inventory/computer! Good communication about that and also taking care of my order that need to be redone!
Happy to find what i am looking for at great prices and delivery time extremely quick for NZ
The adjustable push-rods I purchased were exactly what I wanted and the quality is spot on. There was some clitch during check-out and I did not receive my GOV-X discount. The discount was not for a lot of cash, but if you advertise you are going to do something, just do it. I will likely continue to be a J&P Cycles customer. I am still bummed about the sell-out and closing of Anamos, IA, but I will get over it. John built a great company and I am glad COMOTO kept his vision, at least in name, alive.
Easy shopping! Great customer service. The parts and customer service are phenomenal.
They answered any and all questions asked without hesitation.
So far so good nice website sadly the part broke and I need to return it
Plenty of parts in stock and Great Prices! I had the parts in 2 days. Excellent shipping!
Found what I was looking for with ease, and very timely delivery. One very satisfied customer
The item that I ordered was not compatible with my bike as the website said. Called customer service and they were more than happy to help. Only major issue is having to pay shipping on the returned item. Will absolutely use J&P again!
Shipping policies should be connected with your check out. During check out you wanted to charge me $7.99 shipping when it should have been free. Everything was handled fast and correctly.
I ordered slip on mufflers...after searching many other sites.J&P fullfilled my order with no problems or disappointments
Easy to find items but I wish my wish list had not been erased from the earlier site
FedEx screwed up shipping, as usual. Would have been able to finish a project with a competent shipper.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

