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From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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The item that I ordered was not compatible with my bike as the website said. Called customer service and they were more than happy to help. Only major issue is having to pay shipping on the returned item. Will absolutely use J&P again!
Shipping policies should be connected with your check out. During check out you wanted to charge me $7.99 shipping when it should have been free. Everything was handled fast and correctly.
I ordered slip on mufflers...after searching many other sites.J&P fullfilled my order with no problems or disappointments
Easy to find items but I wish my wish list had not been erased from the earlier site
FedEx screwed up shipping, as usual. Would have been able to finish a project with a competent shipper.
The bags were a little smaller than the Harley bags I had but they do the job.
Found exactly what I needed. Could not find on ebay. First rate product and service.
Had a coupon code for first purchase but it didn't work.overall good experience and product.
Had a coupon code for first purchase but it didn't work.
Got my item on time priced well and I'm riding! Also great service from the counter person/ cashier! Don
My helmet arrived nicely packaged and in great time!- Product looks and fits great-I will shop with J&P Cycles again.
When I first looked at the part I was thinking it was wrong, when I backed my bike out and took the old one off the new one fit perfectly. It solved my issues and back to riding again
The LED light set that I ordered for my HD, quickly arrived in good conditoon and they were easy to install. Plug & Play. The new LED lights create an electrical interference with radio and "old school: CB". I just added additional suppressor rings to the light wiring. All works well now.
It took 2.5 hours to place an order. Way too long. I got logged off your site also.
Easy and quick the person that I talk to was a great person and helpful getting me parts
Great website...always come through with anything I need.Recommended by Me to You All
It's what I wanted. Only issue was screw to mount it was wrong size but a trip to hardware store solved it.
Quick and Easy!…………………………………………………………………………….,,.,,,,
Easy to use a product fit perfectly and has discounts for veterans
Search was not as easy as it could have been. Better sort/filter to limit items to specific query. Would have liked to know country of origin. I prefer to support American made businesses when they are available.
Gave it to my son for his motorcycle because his current one is not working, so he installed this one on his bike and it's working perfectly now
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We do apologize you had an issue with the promo code. First, please make sure you are logged into your account. Guest accounts may not be eligible for promotional discounts. We offer many promo codes for new and existing customers. Unfortunately, some manufacturers do not allow us to extend a discount this is why we must say ***Exclusions do apply*** I have added a link below to our exclusions. Also, additional restrictions can apply depending on the promotion. Please reach out to us at [email protected], give us a call at 800-318-4823, or utilize our live [email protected] before placing the order and we will be glad to assist and confirm any exclusions or restrictions. Once again, we appreciate your feedback and we look forward to doing business with you in the future.
https://www.jpcycles.com/promotion-exclusions