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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,873
quality
23,556
This company responds to reviews on average within 5 days

Instant Feedback

73,122 reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
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Windshield bag
June 4, 2024

It's what I wanted. Only issue was screw to mount it was wrong size but a trip to hardware store solved it.

Date of experience: May 25, 2024
California
1 review
0 helpful votes
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Two thumbs up
June 4, 2024

Quick and Easy!…………………………………………………………………………….,,.,,,,

Date of experience: May 25, 2024
Wisconsin
3 reviews
0 helpful votes
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Great products
June 4, 2024

Easy to use a product fit perfectly and has discounts for veterans

Date of experience: May 25, 2024
Washington
1 review
0 helpful votes
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Search was not as easy as it could have been. Better sort/filter to limit items to specific query. Would have liked to know country of origin. I prefer to support American made businesses when they are available.

Date of experience: May 25, 2024
Utah
1 review
0 helpful votes
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Good product
June 4, 2024

Gave it to my son for his motorcycle because his current one is not working, so he installed this one on his bike and it's working perfectly now

Date of experience: May 25, 2024
Alaska
1 review
0 helpful votes
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1999 Sportster 1200 Plug wires
June 4, 2024

Called to confirm that I selected the correct p/n for this application. The tech confirmed it was correct but when received it was the wrong set.

Date of experience: May 25, 2024
Michigan
1 review
0 helpful votes
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Great products and service
June 4, 2024
Updated review

Order process was easy as well as website was easy to use and navigate. Parts were shipped and delivered on time and quick.

Date of experience: May 25, 2024

Great products and service
October 30, 2023
Previous review

Order process was easy as well as website was easy to use and navigate. Parts were shipped and delivered on time and quick.

Date of experience: October 30, 2023
Missouri
1 review
0 helpful votes
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Your website is easy to navigate and the vehicle description feature is a great help in finding the specific parts needed to fit my bike. Fast shipping and affordable pricing will have me as a repeat customer!

Date of experience: May 25, 2024
Nebraska
1 review
0 helpful votes
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Functional
June 4, 2024

It was ok. There were items I was looking for that I did not find the size in. Disappointed in the women's boot straps.

Date of experience: May 25, 2024
California
1 review
0 helpful votes
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Wonderfully mastered your website and found the right $#*!

Date of experience: May 25, 2024
Minnesota
1 review
0 helpful votes
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Shipping is outrageous
June 4, 2024

Shipping is outrageous. Jp cycles is decent just wish they didn't charge so much on shipping

Date of experience: May 25, 2024
Missouri
1 review
0 helpful votes
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Peompt
June 4, 2024

Odered my parts i needed and i has them in 3 days couldnt ask for faster service

Date of experience: May 24, 2024
Missouri
1 review
0 helpful votes
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Drag specialties
June 4, 2024

Easy job, quality part fast delivery and a pleasure doing business. I look forward to my next project thanks a lot.

Date of experience: May 24, 2024
Arizona
2 reviews
0 helpful votes
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Another happy customer
June 4, 2024

I contacted the sales department and the gentleman that assisted me was excellent point to be in the right direction help me out with everything that I needed and made suggestions that was very, very helpful

Date of experience: May 24, 2024
Washington
1 review
0 helpful votes
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Shifter arm
June 3, 2024

Came early and fit perfectly."………………………………………………………………

Date of experience: May 24, 2024
Indiana
2 reviews
0 helpful votes
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Great Seller, thank you.
June 3, 2024
Updated review

A pleasure to do business with. Was able to order the parts I needed.

Date of experience: May 24, 2024

Items I need in stock
December 27, 2023
Previous review

Items I need in stock

Date of experience: December 26, 2023
Florida
1 review
0 helpful votes
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Delivered earlier than expected!
June 3, 2024
Updated review

Ordered at a price lower than other places. Order accepted and shipped in great time.
Waiting for me 2 days earlier than expected.

Date of experience: May 24, 2024

Always asy to find what I need!
November 8, 2023
Previous review

Always asy to find what I need!

Date of experience: November 8, 2023
New York
1 review
0 helpful votes
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Very pleased with the service..
June 3, 2024

Always easy to place orders...and always receive them fast

Date of experience: May 24, 2024
Nebraska
1 review
0 helpful votes
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FI2000 PowerPro black
June 3, 2024

Arrived a day sooner than anticipated well packaged. Pretty simple install, down loaded the app turn on the blue tooth & hit connect on the app screen. Connection is nearly immediate, you have to hit the connect button in the top right hand corner of phone screen. You do not connect to it in your phones Bluetooth settings it doesn't even show up as an available device. No issues so far making adjustments is simple. I have not used the take away adjustment, my understanding that is only used if the cam is upgraded

Date of experience: May 24, 2024
Michigan
1 review
0 helpful votes
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Good company to deal with!
June 3, 2024

Very pleased with my purchases! Fast and prompt service even on a holiday weekend.

Date of experience: May 24, 2024