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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Always easy to place orders...and always receive them fast
Arrived a day sooner than anticipated well packaged. Pretty simple install, down loaded the app turn on the blue tooth & hit connect on the app screen. Connection is nearly immediate, you have to hit the connect button in the top right hand corner of phone screen. You do not connect to it in your phones Bluetooth settings it doesn't even show up as an available device. No issues so far making adjustments is simple. I have not used the take away adjustment, my understanding that is only used if the cam is upgraded
Very pleased with my purchases! Fast and prompt service even on a holiday weekend.
Extremely easy to order. I had a much harder time deciding on what lights I wanted than I did actually ordering them when I did decide.
I'm pleased works as it should. Good fast service you have come to expect from jp cycles
I have had great service in the past with J&P, although on my last two orders I only received partial shipment. I'm hoping it's supply chain issues and not a sign J&P is having employee problems. I will continue to do business with J&P for sure!
Easy site to navigate. Love the garage feature.
Shopping is easy, now will see on delivery, ….now it's arrived, all good 👍 p
I was able to find the product that I was looking for very easily and ensured they would fit my motorcycle.
I ordered a lens for my 98 Sportster. It was easy to find the part and order it. The lens came within a few days an d fit wonderfully. It is so easy to find what you need and the site is user friendly. I will get all of my parts here.
Great selection of parts even for old bikes. Building a bobber out of an old generator shovel my old man gave me and I can find almost everything I need here.
Easy to find what I wanted. I bought night vision goggles to wear over my glasses. But they are too close cut to my face and I feel like they're smashing my glasses
Love how it says it will fit or not fit. And, you guys always have parts for my harley-davidson Duece. Exact fit!
I like how I put in my bike and it shows the different options for the part I am looking for
Good video for height measurement. The item was packed very good so I received it in perfect condition. I'm very happy with how quickly it came also.
Wish I could get senior discount 😉 after all the purchases I have made over the years
I have used your stuff for years, all good
Easy to find the proper parts that I was looking for my ride and easy to install.
Fast and efficient! And did not have to spend a arm and a leg to get it
I am very happy with the technical support at J&P. HOWEVER my order placed on the 15th got to Madison Wi.(less than 70 miles from me) and sat there for 2.5 days. UPS told me that the shpper J&P allows them to transfer to others for the lowest shipping rate. My package was under a pound and could have been put in the mail and avoid all this.
8 days to get my parts. THIS SUCKS.
J&P from now on will be a last resort for me.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


We apologize for the delayed delivery. We use multiple shipping methods and carriers all with the expectation of delivery in 3-5 business days delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue. We appreciate customer feedback. We are always trying to improve our customers shopping experience and feedback like yours lets us know what we are doing correct and what needs improving.