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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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I am very happy with the technical support at J&P. HOWEVER my order placed on the 15th got to Madison Wi.(less than 70 miles from me) and sat there for 2.5 days. UPS told me that the shpper J&P allows them to transfer to others for the lowest shipping rate. My package was under a pound and could have been put in the mail and avoid all this.
8 days to get my parts. THIS SUCKS.
J&P from now on will be a last resort for me.
Had product I was looking for. Fast speedy checkout and speedy delivery.
Purchased a helmet. Great helmet, was shipped immediately and arrived in about a week and a half.
The drag specialties shocks have been on back order recieved saying there in. I was able to get them so stoked.
Found what I needed, ordered it and it came in a timely fashion. Good quality. No concerns. Would purchase from J&P again without hesitation.
Looked for toe pegs or highway bar rests. Found both. Good value.
I asked for a Vented gas cap. The picture show a vented cap, but got a cheap gas cap.
I was supposed to receive a discount code but never received 😂🤬 first time buying from your company did the email...did the text...
Nothing
Spent over 1400 and received everything 6 days later three different shippers
I was supposed to receive a discount code but never received 😂🤬 first time buying from your company did the email...did the text...
Nothing
I've been parts shopping with J&P for a number of years and have always found the products to be good and the service excellent.
I received the order on time and was complete and what I needed.
Bought a green windscreen for my 24 zx14r. Website said it'd fit 06-24. Got the windscreen snd the package said 06-18. Concerned about fitment issues i called customer service. Their policy is you can return it if it's not opened. I talk to I believe Mark. He said man no worries. I understand your concern but we both agreed it SHOULD fit due to no real changes to design on the 24. BUT he took it a step further and said man I'll vouch for you on this. Open it see if it fits and if not send it back no shipping charge and I will personally see to your refund. You cannot beat service like that. Long story short, i tried it, windscreen fits like a dream and looks awesome as hell!
I thought that the JP Cycle up in Pigeon Forge Tennessee and the crew that works there were very knowledgeable and very helpful in I ordered my tire and it beat me home.
Thank you for the great service!
In hunting some odd Buell parts, I discovered a listing error (wrong part) and the crew at j&p were very helpful and took care of the return. Thanks again!
Easy to find what I was looking for; checkout was simple.
Overall it wad easy and fast the website was easy to navigate.
Great dgadgasjhdgjkHASGDJHAsgdjhkASDGJHKasdgjkHASGDJHkasdg
Is not as advertised, does not fit application,having difficulty returning!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We apologize for the delayed delivery. We use multiple shipping methods and carriers all with the expectation of delivery in 3-5 business days delivery. Unfortunately, sometimes carriers do take longer than we anticipate delivering. We do appreciate you taking the time to let us know about the issue. We appreciate customer feedback. We are always trying to improve our customers shopping experience and feedback like yours lets us know what we are doing correct and what needs improving.