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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,875
quality
23,591
This company responds to reviews on average within 5 days

Instant Feedback

73,206 reviews

We monitor reviews for authenticity

Oregon
1 review
0 helpful votes
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Fuel tire carrier
June 1, 2024

Is not as advertised, does not fit application,having difficulty returning!

Date of experience: May 22, 2024
Nevada
4 reviews
0 helpful votes
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Shinko tire
June 1, 2024

Great price and a good DOT stamp for the year. Shipping was fast.

Date of experience: May 22, 2024
Tennessee
1 review
0 helpful votes
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Great Parts
June 1, 2024

I never ordered anything for a motorcycle but now, im not ordering parts from anyone else.

Date of experience: May 22, 2024
Australia
1 review
0 helpful votes
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As usual delivery super fast downunder.
June 1, 2024
Updated review

Bought several items shipped to Australia quicker than I can get em here from 800 mile away.

Date of experience: May 22, 2024

Spoke to this lovely women today who help me out with...
May 24, 2024
Previous review

Spoke to this lovely women today who help me out with my shipping and order Bloody legend perfect customer service highly rate her.

Date of experience: May 13, 2024
Nevada
1 review
0 helpful votes
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Very pleased with this company and their products. I will be ordering from them again.

Date of experience: May 21, 2024
Ohio
1 review
0 helpful votes
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Called and talked to a gentleman he helped me in deciding which shock would be best spent the time that he needed did not act, annoyed or inconvenience even offered me to order Them over the phone Great service

Date of experience: May 21, 2024
Wyoming
1 review
0 helpful votes
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Good products, fast delivery.
June 1, 2024

Good selection of exactly what I was looking for. Fast shipping. And easy checkout.

Date of experience: May 21, 2024
New Hampshire
1 review
0 helpful votes
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Easy
June 1, 2024

Very easy to purchase and to check out. Price and quality of your parts.

Date of experience: May 21, 2024
California
1 review
0 helpful votes
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What a joke
June 1, 2024

Bought a carburetor, paid almost $300 at J&p cycles found the same exact carburetor on Amazon for 50 bucks these people are ripoffs, call to cancel the order 15 minutes after placing it and they said it was too late even though they waited 2 more days to ship it out.

J&P Cycles attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 21, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We do apologize that we were not able to cancel your order. I do see you were advised you could return for a full refund. If you ne assistance arranging that return please contact Please reach out to us at [email protected], give us a call at 800-318-4823, or utilize our live [email protected]

Arizona
2 reviews
0 helpful votes
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Great value and quick shipper
May 31, 2024

2nd set of Moto tires from J&P. They're quick to ship and prices are hard to beat. Will order a 3rd set shortly!

Date of experience: May 21, 2024
New York
1 review
0 helpful votes
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Incorrect product good customer service
May 31, 2024
Updated review

Rack did not fit. Customer service was helpful. Had to return.

Date of experience: May 21, 2024

Easy to navigate site
May 20, 2024
Previous review

Easy to navigate site. Verify fit. Easy checkout.

Date of experience: May 10, 2024
Maine
1 review
0 helpful votes
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10/10 recommend. Really appreciate J&P for their fast delivery & reliability.

Date of experience: May 21, 2024
Mississippi
1 review
0 helpful votes
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Motorcycle tire
May 31, 2024

Ordered it got it good to go Order cane promptly no issues whatsoever. Enjoy shopping on your website

Date of experience: May 21, 2024
Wisconsin
1 review
0 helpful votes
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Great place.
May 31, 2024

This is a great place to order parts from. The staff is very helpful and will answer any questions you may have.

Date of experience: May 21, 2024
Pennsylvania
1 review
0 helpful votes
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Bought tires, received tires.
May 31, 2024

I purchased tires, and I received the tires I purchased. Military discount is pretty much a waste of time.

Date of experience: May 21, 2024
Florida
1 review
0 helpful votes
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Knowledge and friendly.
May 31, 2024

Always great. Order over the phone, delivered to my home in a few days.

Date of experience: May 20, 2024
California
2 reviews
0 helpful votes
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Super-fast delivery!
May 30, 2024

Great delivery time and great product! I would definitely order again from JP Cycles.

Date of experience: May 20, 2024
Texas
1 review
0 helpful votes
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Not a perfect fit for GL1500 however. It looks like I will need to remove my engine guard and put some spacers in order for the highway pegs to fit between the engine valve cover and engine guard.

Date of experience: May 20, 2024
Canada
1 review
0 helpful votes
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True Legend
May 30, 2024

Awesome suspension…what an amazing difference compared to my stock Harley suspension!

Date of experience: May 20, 2024
Indiana
1 review
0 helpful votes
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Quick delivery.
May 30, 2024

As always, the products I offered were delivered quickly and in great condition. I did some pricing comparisons between sites and the cost was a bit higher than some other sites, but over the years I have come to trust JP Cycles, so it's worth a few extra bucks for peace of mind.

Date of experience: May 20, 2024