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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Ordered a part online. Had to buy additional hardware for the part to work.
Always have just what I'm looking for at a fair price. Quick delivery
You guys are great excellent customer service quick delivery
Easy quick and good price I've made several orders in the past and J&P always took care of my orders promptly at a decent price.
I should not have to evaluate your store thats the managers job, if you want me to come run your store, no, im retired and if you cant make executive decisions you should find a different line of work
I've been a customer for over 20 years. They always have the best quality parts on hand. Weather I'm ordering for my 82 xls or my 11 ultra, they have it. Including many custom parts for older bikes.
I needed to replace my handlebar riser bushings because the ones on my bike were all bent and dented and the handlebars were rocking forward and backwards. So I picked these to replace them and they worked out great. The bars are nice and tight now. Thank you.
Placed an order for a few items and got an order confirmation on 5/12/24 and then an order receipt on 5/14/24. After not receiving a shipping confirmation for "in stock" items, I placed a call to customer service on 5/17/24 and a very nice lady apologized and said she could not explain why the order was late and there were no "notes" or reasons. She said the order should go out the next day. I received the order on 5/24/24, not what I've experienced with J&P in the past. Somewhat disappointing
The chat was very helpful and informative, they listened to what I had to say
Brake line broken,
Purchased one for bike on line real easy for a fat and greasy biker
It was very helpful that your slight told me if the part fit my bike or not
It went together perfectly. Part came quickly. No issues.
Have not ordered parts in many years from this company till now. So far so good
Delivered product as described. But effort required to find the product (tires for older bike)
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

