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From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Seen a product online that I wanted. 1st stop was J&P cycles, clicked the search button. A few days later that same part was on my doorstep.
I received this email asking about my customer experience. It is early June 2024. I purchased some H4 LED lights for my Vakyrie Trike back in February 2024. I had to look it up because I couldn't remember what or when I made a purchase from JP Cycles. I don't know if the lights that ended up working on my Trike were these are not. You see I went through 3 sets before I found some that fit and worked. As someone that uses e-commerce almost daily and then asking about something 4 months ago is not timely. Heck Inhave a hard time remembering what I had for breakfast. So maybe a little more timely on the request for feedback, eh?
Installed the new tire and put 300 miles on it best ride ever!
Part I ordered coming very quickly very happy got the bike back up and running down the highways we go thank you
Excellent products for your motorcycle needs! Prices are great and competitive! Very very fast shipping!
Parts look good, barely noticeable on the bike. Works great both in the trailer and on my lift. Bike is secure.
Received order from FedEx, box was smashed and broke open. Contacted J&P Cycle via phone and spoke with Jason on missing items. Send pic's of box damage and missing items where sent right away!
Great Service Jason from Boston!
Pain in the butt to check out. Couldn't include a veterans discount. Stated my account was locked. Tried again and got through.
Attempting to access the military discount was futile. Finally caved!
Very quick shipping on a kit that's a task to search for and buy.
Discount code for 10% off first order could not be applied to my order. If there were limitations, I would have never signed up for a membership.
False advertising 100%!
I always get parts from J&P always keep your eyes on the prize never know when I will be stopping by.
Great stuff Great selection, came quickly will order here again.
J&P cycles i great! I had inquired first about the speakers I just purchased to ensure it would work on my bike. I received a quick response & positive answer
Basically pretty easy even for an old geezer. Even the problem I had was my fault.
Thank you for the great products, they were a perfect fit. I'll definitely shop again when I'm looking for similar items.
Always a pleasure and usually find what I need easy and have learned alot from their videos
Website is definitely user friendly; the employees are knowledgeable and helpful in answering all my questions.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to provide feedback regarding our services. It takes customer feedback to ensure we are offering the best customer service experience to each of our customers.